I purchased the compact corner toilet. A great solution for a small area that I turned into a powder room in the basement of our home. Shipping was prompt and the product were significantly sent in... Toon meer
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The customer service was OUTSTANDING!! Due to rough handling by the carrier the pump arrived broken. I did not discover it for several weeks because other projects came up but they stood behind thei... Toon meer
We placed an order inadvertantly and it seemed we were "stuck", but Linda came through for us and turned a rather unhappy experience into a truly happy one! Recommended for outstanding customer serv... Toon meer
Excellent, prompt service. 5 Stars for your company, 1 star for your product. Purchased a Skiflex corner toilet from you. Directions for bolt/washer placement were unreadable. Toilet itself flushe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Simple Project is dedicated to providing you with cost-effective bathroom and kitchen products at simpleprojectus.com. Our philosophy is -- Design Simplicity, Install Easily, Live Greenly! Our mission is to deliver endless enjoyment within a limited budget, striving to offer high-quality products and exceptional service, bringing convenience to your life and enabling you to enjoy a simple and comfortable lifestyle!
Contactgegevens
Delin Yazhu Fanshen Road 61-21 No.61,Fanshen Road,Xin'an Street Bao'an, 518101, shenzhen, China
- 13827330565
- socialmedia@simpleprojectus.com
- simpleprojectus.com
4,6
Uitstekend
75 reviews
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great customer service.
I had many questions after installing this nacerating toilet. I emailed Simple Project US and Tei responded promptly and accurately. I can't say enough how Tei handled my questions and made me feel comfortable in the operation of their product. Thanks for having a caring and understanding representative with great explanations. I am very satisfied with the product now.
16 januari 2025
Review zonder uitnodiging
Great customer service
I've been trying to purchase a product to have installed before my upcoming shoulder replacement. After having to send an article back once, I consulted a plumber. The measurement he gave me fell in between. I asked a few places what I needed to buy. This place went above and beyond and found me some choices and emailed them to me. Just when you think all is lost, someone stepped up and was a great help. Sooo. Appreciated!!!
16 januari 2025
Review zonder uitnodiging
Great product for the money and great…
Great product for the money and great customer service!!
16 december 2024
Review zonder uitnodiging
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
17 november 2024
Exceeded All Expectations
They were very responsive and exceeded all expectations! I was actually very surprised by the experience and I am very impressed with the exceptional customer service. Well done!
17 november 2024
Review zonder uitnodiging
Great toilet for that basement bathroom!
Toilet was very well packed and arrived on time and defect free. I installed the toilet in my new basement half bath in an afternoon. Pretty straight forward install. The macerator is even quieter than I expected. Thank you!!!
19 augustus 2024
Customer service did their job
I actually had to cancel my order so I never received a product. On the positive side customer service was able to process a full refund of the purchase price and they were very prompt on setting up a delivery of the product. They even reached out to me to verify the delivery address.
The one negative issue I had was that it took hours to get a response from customer support as I believe they are not based in the US and have work hours that are opposite to central time.
6 september 2024
Best for small space and great service - Upflush toilet (600Watt)
Updated! I bought the Upflush toilet (600Watt) by Simple Project from Amazon for my basement bathroom. It is very nice looking and it is perfect for small space/area. Each flushing will run a pump with some noise but it’s not too loud. It can be connected to a sink (to clean hand) as well. The after sale service was also great. Mr. Levi took care of us very nicely and professionally. If I have to install a toilet in other small room, I will definitely do this product again.
Within a warranty period, the monitor stopped working. I contacted the customer service and communicated with Mr. Levi via text message. He tried to help troubleshooting but it did not work so he sent me a new toilet’s pump but said the warranty of the pump would still be from the purchase date. However, I now have a brand new toilet (pump) and it is working perfectly!
Note: The phone numbers provided by Amazon did not work. You must find the company’s phone numbers on line. Here is the one I used (848) 469-5254.
25 augustus 2024
Review zonder uitnodiging
Very speedy delivery.
Toilet just as in the picture. Good value for money. Very pleased. This is the second one I have bought now. Thank you
19 juni 2024
Review zonder uitnodiging
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