SimpleTire Reviews 1.228

Great communication, tire selection and prices. Amanda ended up having to help me after a website glitch caused me to unintentionally order two sets of tires. Her assistance and communication was excellent.

Great experience, easy people to deal with. My tires arived on time as promised. Would definitely does business with these guys again.

Best price.
Got my tires in one day.

Fred... Made all the difference.
Very competent human.

Great site great folks on the chat AND they have a wider range of tires that allowed me to have a greater choice....highly recommended

This is the second set I have bought and I love them

Shipped fast! I ordered from another company before and they promised them in 2-3 business days. Fast forward 30 days later and they still did not ship out! I was so upset that I canceled and ordered through simple tire. I will never use anyone else after such a seamless purchase and delivery

The first time I ordered tires went smoothly. The second time I got 3 correct tires & the 4th one was something all together different than the other 3. This last time I ordered 2tires & only1 showed up. I'm patiently waiting on my 2nd tire. I'm about to find someplace else to get my tires.

Tires are perfect, quiet on the highway but have the traction I need off road, they came in on time,very happy

This site is very easy to use, and tires are very affordable. Have purchased tires for several vehicles from this site, and extremely happy with service and quality.

I was having an issue with the tire install facility I contacted Simple Tire the CSR was very pleasant, knowledgeable and professional he took the time to listen and change the delivery location as well as instilled confidence pictures would arrive on schedule.

CJ was awesome and very helpful; dealing with a blown out tire early this morning and she was amazing to work with in helping to file my claim.

You listed tires for $294 each and we bought 6. The next day you sent a text saying you cancelled my order due to pricing errors. Your tires were not much cheaper than anywhere else and you are still listing the tire for someone else to make a mistake and order through you. What a joke! We thought Walmart was the safer way to order, we were wrong. Crappy Seller!

I had an issue with a payment going through and worked with Sathiya K to resolve the issue. The help i received was fast, clear cut, straight to the point help with no unnecessary fluff.

I appreciate SimpleTire's customer service efforts and post purchase followup in the event a problem is experienced. In my case, tire delivery became a concern, initially due to inclement weather, but escalated due to an inability to have a conversation with the delivery carrier. Amit with SimpleTire took the time to listen to my concerns, reviewed the delivery expectations, and was very reassuring that SimpleTire would address concerns with the delivery carrier. In 48 hours, my tires were delivered as promised. The highlight of my experience was Amit's follow up response once my tires had been delivered. He clearly demonstrated to me that SimpleTire has customer best interests in mind.

When first placing the order I went through the AI generated. And of course , it upselled me to the most expensive tires. I had to keep calling to try and get someone in order to get a reasonably priced tires with the same kind of warranty , but they did do that , but I had to speak to somebody to get that. My delivery was faster than it said.And it was a holiday weekend , so I didn't expect it, so that was a bonus. Tires look brand new. I had it put on the next day which was monday, then tuesday , I had a flat tire. I don't know my warranty process even though I know I paid for an additional warranty because I always get flat tires, but I asked the tow truck guy if it was my tire or if it was the way they put on the tire and they said no, the tire is no good, all my tires was put on correctly , I purchased five of them. So I don't know how to start the warranty process , but that's where i'm in the middle of now.

The web experience need to be improved, most of the people now a days know what they want, searches should go to the point not offer other products that the customer is asking for.
More consistence on prices and not fluctuate from day to day unless there is a big sale.
In my case, refunds are to slow after merchandise was return and re-apply the stocking cost when purchase an other set of tires. I have to send 2 separate emails to find our what happened with my refund sending all the appropriate information requested by the sales agent
Order number #16104756:

Summer was very help full and made the return process very easy!!

4th set of tires, wow these guys are great to deal with. Super shout out to sales person Summer. She was excellent, the perfect amount of friendly the willingness/eargerness to help and I couldnt be more pleased. Great price and son of a gun, the tires showed up the very next day. Even the Fedex driver gets a 10.