Simply Stoves Reviews 

138
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Placed the order for our stove late Friday evening 25th Sep 2026. Stove arrived Tuseday 29th Sep 2026 (less than 2 working days) with excellent communications and customer service from Simp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have just taken delivery of our new Alaska 69" Fireplace suite from this company. I can't fault the excellent customer service for their advice. I placed the order online. I am really pleased with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great customer service, our Arada Stratford Stove unfortunately came with a slightly damaged fire brick. Jess from Simply Stoves contacted Arada and a replacement part was promptly delivered the next... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We used Simply Stoves to buy a new Flamerite Fire and what a pleasure it was to find a company who really cares about their customers. Their price was very competitive, their communication throughou... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Houtkachelwinkel
  2. ook in
  3. Bouwwinkel
  4. Verwarmingsapparatuur leverancier

Geschreven door het bedrijf

Welcome to Simply Stoves Limited – Your Trusted Stove Specialists in the UK Simply Stoves Limited supplies and installs high-quality wood burning stoves, multi-fuel stoves, gas fires, and electric stoves for customers across the UK. We deliver reliable, energy-efficient heating solutions designed to enhance both comfort and style in your home. Founded in 2009, Simply Stoves Ltd launched in response to growing demand for eco-friendly, efficient, and visually appealing heating systems. Our journey began at the height of the wood burning and multi-fuel stove boom, starting from a small log cabin in Maylandsea, Essex—a unique and peaceful setting that contrasted with the busy garden centre environment. Thanks to strong customer demand and our commitment to quality, we quickly expanded. Within just one year, we moved to a prominent High Street location and combined two retail units to create a spacious, modern showroom. Today, our showroom showcases a wide selection of stoves and fires, while our dedicated warehouse ensures we always have the stock and equipment needed to meet your heating requirements. From the beginning, we built our reputation on expertise in wood burning and multi-fuel stoves, including professional chimney liner installation. Over time, we expanded our services to include gas stoves and gas fires, offering a complete range of heating solutions to suit every home and budget. At Simply Stoves, we focus on delivering expert advice, professional installation, and high-performance heating products you can trust.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(138)

30 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent experience with Simply Stoves

Excellent experience with Simply Stoves.
We ordered the Nestor Martin Harmony III Multi Fuel Stove, which we love and oozes quality.
The price was almost £700 cheaper than many other sites and delivery was swift and well packaged.
Thank you

26 september 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Gavin,

Thank you for your amazing review of your recent order experience with us! We are so pleased to hear you love the new stove and it's overall look. We always aim to offer the best prices to our customers that we can.

Enjoy the warmth from your new stove.

Warm regards,

The Simply Stoves Team

Beoordeeld met 5 van de 5 sterren

We had a slight problem with the…

We had a slight problem with the delivery of our new wood burner Simply Stoves kept us informed about the issue at every step and happily our stove arrived today without any problems many thanks

18 oktober 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Richard,

Thank you for leaving us a review of your recent experience with us. We are pleased to hear you were happy with our services and that you love your new stove.

Your feedback is paramount to our business, ensuring we stay on top of our service for our customers.

Warm regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Well done Simply Stoves!

We recently took delivery of our stove from Simply Stoves, and were delighted with the quality of service we received. From initial queries regarding the spec, right until actual delivery, everyone we spoke to, or communicated with via email were most helpful.
The stove was also delivered promptly, at the agreed time, with no hassle.
Finally, we are delighted with the stove itself, and should ensure we stay warm and cosy this winter!

8 oktober 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Alistair,

Thank you for taking the time to leave us such a fantastic review! We are really pleased to hear all bases were covered efficiently and that you're loving your new stove!

Our team aim to ensure all our customer orders are as easy as possible, so you can enjoy your cosy fires with complete satisfaction!

Warm regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Top class customer service

From beginning to the end the service was top class, very informative when I called them about delivery date , great price for a beautiful fire, we would certainly use them again and recommend then to friends and family.

6 september 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi David,

Thank you for taking the time to leave us such a glowing review! We are pleased to hear your ordering experience was easy, informative and efficient. We will pass your feedback to the rest of our team, and enjoy your new cosy fire!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Really pleased with product

Really pleased with product, company rang to arrange a delivery date suitable for me, very helpful

7 augustus 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Steph,

Thank you for taking the time to leave us a lovely review on your recent experience with us! We are so pleased to hear you love the stove and that your ordering experience was so positive. The team aim to make each and every customer's experience as efficient as possible!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great service

Customer service was great they called before dispatching to makesure we definitely wanted the stoves left if we weren’t in (as we had opted) and to makesure we could get them into our property. Also gave advice on best way to move them. Felt like we were valued customers and not just taking our money and dropping off the items.
Stoves we’re lovely we opted for mirrored glass on one of the stoves and so glad we did it looks amazing. And the upgrade price was the cheapest with simply stoves!
Would definitely use them again and would highly recommend.

26 juli 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Joanne,

Thank you for taking the time to leave us such a fantastic review on your recent orders with us! We are so pleased hear you found the process easy, efficient and that our team were helpful each step of the way.

If you get any photos of the finished installations, we'd love to see them!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

10 juli 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Brendon,

Thank you for leaving us some positive feedback on your recent order with us. We are pleased to know you are happy with the stove and we hope you enjoy!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

EXCEPTIONAL SERVICE

Exceptional customer service from start to finish. Jess made me feel like a valued friend rather than a customer.

Delivery was oh so smooth. Very well packaged and protected. Stove was in excellent condition.
Had an issue with a wobbly heat shield which was promptly replaced.

Very very good price.

Heat output is phenomenal.
I would HIGHLY recommend this company.

30 juli 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Anthony,

Thank you for taking the time to leave us such a glowing review of your recent experience with us! We are pleased to hear you found the delivery process straightforward and efficient. We always strive to offer the best experience and deals for all our customers.

We will pass your kind words onto the team!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

good

Stove arrived in good time, well packaged and looks great. No problems.

15 juli 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi James,

Thank you for taking the time to leave us a review on your recent order! We are so pleased to hear you love the new stove and that the order process was efficient.

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great company to purchase from

Great company to purchase from! We purchased online after talking to Chris, we have only just had the stove installed. Looks absolutely beautiful 😍. Highly recommend Chris and Simplystoves, from the initial telephone conversation to delivery was great!

8 juni 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Marcela,

Thank you for taking the time to leave us such a lovely review on your recent experience with us! We are so pleased to hear the stove is now installed and looking great in your home. Our team endeavour to help our customers at every step of the way. We will pass your kind words back to the rest of the team!

Enjoy your stove!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

ACR Trinity 3 Wood Stove

I ordered a ACR Trinity 3 Wood Stove on 25th May 2024 online. It was really easy to order, communication was very good, delivery was amazing, they worked around me and my commitments. Delivery driver was more than helpful. All in all very good service and would order again from them.

25 mei 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Lee,

Thank you for taking the time to leave us such a fantastic review on your recent order with us! We're glad to hear the process was entirely efficient for you and we hope you enjoy your new stove!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service throughout

Excellent customer service throughout. After sales service is 1st class.

8 juni 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Lynne,

Thank you for taking the time to leave us a review on your recent is experience with us. We are so pleased to hear you are happy with the order experience and that our team were helpful along the way!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

I received excellent comgmunication…

I received excellent communication throughout my purchase and my stove arrived in perfect condition and on time

7 juni 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Gary,

Thank you for taking the time to leave us a great review on your recent order. We are pleased to hear you found the order process efficient and that you're loving the new stove!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

New Electric fire

Received the fire on the date given 29/5/2024 there was an issue but this was sorted in quick time by Carina in the customer service department all in all a very good purchase the fire looks brilliant in the room and an excellent price would definitely buy from them again and will recommend them to all my friends.

29 mei 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Alan,

Thank you so much for taking the time to leave us such a glowing review of your recent order! We are so pleased to hear the fire is looking so fantastic in your home and we will pass your kind feedback onto Carina and the rest of the team!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great customer care.

29 april 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Drilon,

Thank you for the great feedback on our customer service. We are so pleased to hear you found the team helpful. If you ever have any further enquiries, please do not hesitate to contact us and we will do our best to help!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, delivered bang on time. Very straightforward and a great priced stove.

18 december 2023
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Pete, thank you for taking to time to write a review of your experience with us, and I am very pleased to hear that our service and price were excellent.

Kind Regards,

The Simply Stoves Team

Beoordeeld met 5 van de 5 sterren

Delivered quickly + great product

Delivered quickly + great product - thanks !

16 november 2023
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Frances,

Thank you for leaving a great review! We are so pleased to hear you were satisfied with the ordering and delivery process. We hope you enjoy your new stove!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very Pleased with the new fire

Very efficient communications before I purchased the fire and after with stoves team... the fire is of an excellent quality and provides heats instantly and looks amazing ....

29 februari 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Bader,

Thank you for taking the time to leave us such great feedback on your order with us. We are pleased to hear it all went smoothly for you and that you are enjoying the new fire!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Speedy delivery and excellent product

Speedy delivery and excellent product. Stove is sturdy and looks very realistic with the dummy flue pipe.

15 maart 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Alexandra,

Thank you for leaving us such a great review. We are grateful for your feedback on the order experience, as well as the stove!

Kind regards,

The Simply Stoves Customer Care Team

Beoordeeld met 5 van de 5 sterren

Mendip churchill dual control Multifuel Stove

I was very impressed with the design & reviews of this product that I purchased two for my new build.
They arrived 2 days later & were extremely well packaged.
I highly recommend this company & product.

28 maart 2024
Review zonder uitnodiging
Logo Simply Stoves

Antwoord van Simply Stoves

Hi Barbara,

Thank you for leaving us such a fantastic review! We are so pleased to hear the order process and delivery was efficient and easy. We hope you enjoy your new stove additions!

Kind regards,

The Simply Stoves Customer Care Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer