SIRRI Reviews 

203
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent experience in all respects. Purchased items registered as sale items and what fantastic bargains. Quality of each item was up to the usual Sirri/Calvani excellent standard. So much so, I pur... Toon meer

Beoordeeld met 4 van de 5 sterren

Really good quality products at reasonable prices. Matching suits for me, my best man and my toddler were great and we looked sharp as hell! Shipping was also great, literally took 3 days to arriv... Toon meer

Beoordeeld met 5 van de 5 sterren

Ordered two children’s suits for a wedding. Arrived very promptly (within three days), quality was great and fit my two slim sons perfectly. Week after their father ordered a suit after having little... Toon meer

Beoordeeld met 4 van de 5 sterren

I was very unhappy that I received wrong item with my order as shirt is needed for wedding. Lena at customer service apologised for mistake and made sure correct shirt was sent out next day delivery... Toon meer

Bedrijfsgegevens

  1. Trouwwinkel
  2. Kinderkleding

Geschreven door het bedrijf

UK's No.1 for Childrens' Formal & Casual Wear Online


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

203 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(203)

64 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I asked if paypal was accepted and got…

I asked if paypal was accepted and got a peompt confirmstion response, I was worried about the shoe sizes as i ordered three pairs but they all fit perfectly. They also looked exactly as the website. The parcel was tracked all the way. Really impresed with the whole experience. I will definitely buy again. Javid

5 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The shoes arrived fairly quick and…

The shoes arrived fairly quick and we're even better than I'd hoped from the pictures only problem was the size printed on them was a 7/41 when the actual size of the shoe was a 10 making them far to big. I then contacted customer service to resolve the issue which they quickly did by calling and asking if there was a similar model of shoe.i would like as a replacement as there was no size 7 left. They then quickly refunded my money and told me to keep the shoes. You can't ask for more than that.

4 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. When my payment didn't go through Lena was quick to resolve the issue shipping my order free of charge. Would recommend 100%

26 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Company

I’ve never experienced better costumer service in my life! Sirri is an outstanding company that provides immediate assistance every step of the way. I ordered my son a suit for his confirmation - not only did it ship in two days but when it arrived I was blown away by the quality! It’s gorgeous! They have me as a forever costumer and I’ll be buying suits for all three of my sons as well as my husband from them! I highly recommend!!!

14 oktober 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Cust service 5* but disappointed on order process

I was very unhappy that I received wrong item with my order as shirt is needed for wedding. Lena at customer service apologised for mistake and made sure correct shirt was sent out next day delivery without charge.
Lena gave 5* customer service but disappointed that I had a wrong order for 2nd time. Hopefully my refund of other wrong items is dealt with soon.

4 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fabulous service.

Fabulous service.
I ordered the wrong size, so then I re ordered and returned the item.
The new one was sent within 2 days.
Customer service communications were brilliant.
The quality and price is excellent.
I will shop on this website again.

29 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Delighted!!

Delighted!!
Prompt delivery of quality suit and shoes. Really pleased with fit and style - exactly as described.
Was a little cautious ordering from an ‘unknown’ website but has been a truly pleasurable experience.

30 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Paid for 5 piece suit set, received 3 piece with missing trousers. They refuse to fix the issue.

I bought 2 suits sets back in June, for my brothers, for school. Sirri messed up one of them. Received both sets in July. I have not fully checked if all the items are present, I assumed everything I paid for was in there. Left them in the box and sent it to my parents. They received the box yesterday and said one of the suits have 3 pieces instead of 5, with 1 of the important piece missing which are the trousers. First of all, their suit set is advertised as jacket, waistcoat and trousers as main, plus 2 additional items if you opt for 5 items set. No, I don't think this is a mistake and I can't understand it. If you advertise it in a way, but send the incomplete set, with completely different items. Who is sending a suit set without the trousers? They will not do anything about it claiming the 30 days policy, which doesn't make sense since it's covering just the delivery and return part, not the cases in which they sent something with missing pieces. Awful experience. They are not willing to sort the issue on their side since it's their fault. Will never buy again from them and I am not recommending this shop to anyone.

23 augustus 2022
Review zonder uitnodiging
Logo SIRRI

Antwoord van SIRRI

The order was placed on the 19th of June and it was delivered to customer on the 21st of June.

How come that a parcel , is not checked at the reception!! Have you not even tried if it would fit or not ? Which company will reply to such a claim after 2 months!!

we all believe that every seller has a policy, and customers should respect it and take it into their consideration.

As vip 5 stars seller in yotpo, truspilot , Amazon, top rated seller on ebay , and star seller on etsy, we consistently provide a great level of customer service.

We would definitely have helped in this issue in the customer's favour. Of course within our policy frame time or maybe more , but not claiming this issue after 2 months , and blaming our service where the mistake is the customer mistake.

We try to get things right and constantly work to maintain the level of service we provide

Best regards.
Sirri customer service.

Beoordeeld met 5 van de 5 sterren

Excellent and professional service

Excellent and professional service..I was having issues regarding my online banking and order just wouldn’t go through but with Nes’s help and Step by step they resolved the issue. Also Nes would dispatch the order first class.
Thank you once again for being very calm and professional

18 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent choice, competitive prices and a speedy service

We found Sirri on line when looking for Pageboy outfits. The items arrived very quickly and we were extremely pleased with them. We had a very small issue with a missing buttons but I contacted the Customer Service Team and they resolved it again very quickly. I would definitely recommend this company

10 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing suits and amazing aftercare customer care

I been having absolute mare with the men asking for their sizes and then it's too small, Sirri customer service have come above and beyond to help me rectify the size issues.. I can't thank them enough. Amazing company and I would highly recommend them to anyone looking for a suit. Just amazing. And there suits are also amazing quality too and get very reasonable price.

10 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I needed a suit for my son for…

I needed a suit for my son for graduation and I wasn’t familiar with this brand but I took the chance and I’m glad that I did!
The suit was amazing and my son was loving all of the compliments he was getting.
Thank You!

21 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered 3 suites for my sons .They…

I ordered 3 suites for my sons .They arrived promptly. Superb quality, one suit was too big arranged an exchange that was done in a couple of days .I would recommend this company to anyone
William Powell.

26 juni 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer