Sky Plastics Reviews 433

Ryan facilitated a quick pickup of some materials we required for a project. The service was quick, efficient and the products were good quality. Thanks for going the extra mile to assist at such short notice.

I ordered one month ago and still waiting. Customer service very slow, answer message after 2 days or longer.

Absolutely brilliant they were very friendly and helpful the lady in the office was absolutely lovely and a massive thanks to Ryan and Molly who dealt with my issue, Definitely going to use again anytime i need land drain or anything like that brilliant team highly recommended A+++++ thanks guys for such an easy process 😀

still waiting for refund almost a month after order placement. they promised a refund 3 weeks ago and I have to chase ever other day. these crooks will hold on to your money. Avoid!! not worth the hassle.

Great customer service, great price.

Arrived on time and very good price.

Ordered 6 metre pipes,14, last Thursday. They emailed me on Friday to say not available. 4-6weeks. I said I wanted a refund. They emailed back saying okay. I emailed asking how long for a refund. I was assured that the money would be refunded within 5 days. I emailed them today asking for it to be back in my account by midday. Was told they were investigating it. I said what is there to investigate? Just refund the money back into the account it came from. Nothing in my account. I have just emailed them again telling them that I am going through my credit card to get the money refunded. Withholding money with no reason or chance of goods is fraud. I would never recommend this company nor will I ever use them again. Stay clear, keep hold of your money. Use anyone else but not Sky plastics.

Great service from order placement to delivery.

Customer help on phone was excellent and Molly gave instant replies and details for tracking and delivery was very efficient.

Highly recommended

Disgusting business
Thief
Ordered goods never delivered
Couldn’t call
Email back saying they will refund
But there is no refund
I emailed again but then ignored
Thief
Avoid
Not a genuine business

Absolutely amazing price point and quality of the pipework materials. I am a self home builder but still have had orders of £2.5 K and will return for the external soil and guttering.
I am surprised at some of the negative feedback on delivery. People need to get organized if you want to dolly along then keep nipping to your local builders merchant at sometimes 4 times the cost and be happy.
I had follow on items on my first order but had time .
I then had an urgent order and simply filled in the basket spoke to Molly the following morning armed with the references to discuss stock and received my order the following day (12 items)
The shear volume of the business due to quality and value means that as an example a repeat item that was a follow on in my first order showed 25 in stock on my second order.
Molly and Victoria are great always bright and cheerful and on the button all the time in what appears to be a very very busy business.

Could not fault the customer service received, Ryan kept me informed on my order numerous times and made sure it arrived when I required it

I have had some bad experiences with Sky Plastics in the past, but I think they have had a management change, and things seem to have been sorted out. I would now recommend them to other customers.

Placed order for Perforated Land Drain Coil on 14th April 2025 and got email about the order and no update of delivery for 10 days. Sent email on 24th asking for the status and said stock will be with us on 25th and allocate it. Again no response after that. Avoid if you can , nearly a month and no email about delay or delivery or cancellation. Its waste of my time.

Ordered for first time, delivery was very slow items missing with to follow note. Waited 2 weeks no missing items! Telephoned them and requested refund as they hadn't got my missing items. Still waiting refund!! Will not use or recommend this company.

I have read the reviews, and yes I can see why many people are complaining but truth been told, I like them a lot. The quality is really great, mainly German products (at least those that I have bought). My order was delayed but I contacted them and they dispached whatever was available on the day.

Yes the website states that products are in stock while they are not always and yes there can be delays if you do not contact them but overall, they are very polite, very helpful and accommodating.

All in all, given the significant price difference and the great quality, I will buy again from them, just order via phone :)

Avoid! had to chase order, after 2 weeks half the order turned up. Took 4 weeks to get refund on items not in stock.

Excellent service and quick delivery times to the development.