Sky Plastics Reviews 434

Excellent service and quick delivery times to the development.

Very pleasant experience! Communication was excellent, and the delivery was incredibly fast—I placed my order mid-morning, and by 3 PM the same day, everything had arrived. Highly recommend!

I only required a few small items in an order not worth a big lot of money but Sky Plastics responded and were happy to help me. Victoria and Ryan were prompt in processing my request and arranging it to be packaged and nothing was any trouble. Great service.

Awful, do not do business with them.

Actually, I would give NO stars. My partner ordered 50m Perforated Drainage Pipe on 25th March. Money taken (£179.69 in total, incl. VAT & Delivery) from bank next day. No goods delivered. Not able to contact Sky Plastics or get any response - tried phoning, e-mail etc. Have tried cancelling the order as had to get supplies for job from elsewhere. Have requested refund. Nothing from Sky Plastics. FRAUD??

These Guys are Legends. Nothing is too much trouble . All products are on the money , arrive in good time and are top quality. I’ve used them multiple times , special thanks to Ryan and Molly 🤘

Always best price you can find
Services are brilliant
Staff are well trained and will help you solve issues if there is one

if i could give 0 stars i would - i ordered this item 10 days ago and followed up many times and today i was told they are out of stock and my builder is coming tomorrow . How disgusting don’t ever order from here. I wish i read reviews

Don't be lured in by their low prices!

Against my better judgement, I ordered goods to value of £419.69 on 2nd March and nearly 3 weeks later no delivery. Called them 7 times, but apart from first call, they only picked up once when using a different phone. Suspicous. Also emailed and used their online contact form, to no response. They called me once to say they didn't have 6m pipes in stock.

They know full well builders need their drainiage items delivered promptly. It seems they don't have the stock they advertise on their website, which could be fraudulent trading.

Update 3 weeks after order: Items finally delivered without any notice. On same day as replacement items I'd ordered elsewhere and which arrived in 2 days! I've increased to 3 stars as products are cheap and I actially received them, but that's a very generous rating and anyone needs to think carefully before ordering.

I advise to order weeks in advance and only suits those willing to take a risk in exchange for low price. With such a poor customer service, there has to be doubts about this company's viability.

very good prices and delivery cost
Reliable delivery times
Very good communication over del date etc

Terrible company. Placed my order 2 weeks ago. I wasn’t notified that items were out of stock until I chased.

I was then told stock would arrive Monday, it hasn’t and still waiting on a supplier update apparently.

It’ll be close to a month before I receive my order I imagine, if I don’t get a refund first.

Good material prices but pay the extra for reliability.

Despite promises they have still not delivered my guttering
The best advice I can give anyone thinking of dealing with Sky Plastics is go elsewhere

Gave this company another chance on slow delivery after problems last time but again they have let me down badly. Chased for non-existent tracking info after a week. Still not dispatched! No one comes back to you. Its now 10 days since order and its now Friday 6pm so wont be this getting delivery anytime this weekend. Price is cheep but so is their service. comes a point when cheap goods cost time. Wont be using again.

Good quality products, great communication.
All items delivered as promised…highly recommended.

Super slow delivery! The quality and price are ok, but you have to wait a long time for them to despatch the order. Website claims that they despatch same day or next day but in truth it's a week before they bother even after chasing them up.

I was contacted with info regarding courier issues, which I understand living in Shetland however I offered several options including an alternate delivery address. Still waiting for any form of decision of communication 5 days later.
UPDATE: Ryan from Sky plastics was very helpful in finding a solution, items were finally received minus on that was out of stock for which I was reimbursed. I would shop with company again because prices are very good and did in the end make sure that the order was fulfilled.

Incredible service quality of product and obviously the prices are far cheaper than the mainstream suppliers…

First class service. Lovely people.

My first choice company for all the drainage materials. Highly recommended. 10/10