Snug.com Reviews 

Many more professional and work well and can be trusted.

It's digital and we could save the application. It was lengthy, I hope that I could easily know the mandatory information required.

One feedback on user experience - I've been waiting for the property application to be sent by the agent. After 2 days and called the agent, he said I have to complete the property feedback form, only after I clicked interested then it would trigger the application. This step confused me.

It was my first time but I come out very satisfied and very happy. Good job. I recommend it to everyone without doubt.

The website shows errors constantly and requires closing the webpage and reopening. Can’t remember the code, but it was during the application for a rental in deewhy. Otherwise the UI is good. The fit % feature isn’t helpful though. It should show the reasons for the %

Have great experience. Easy to use.

This is the easiest, most user friendly, efficient and safest option of applying for a rental property I've ever used. It clearly shows where you are up to in the process which helped us secure a property in a short amount of time. I'm very impressed! :)

I am thrilled to share my fantastic experience with Upstate Real Estate, especially with Jade Thomas. From the very beginning, Jade's professionalism and dedication were evident. Her prompt responses and attention to detail were impressive, and she always went above and beyond to ensure all my questions were answered and my needs were met. I highly recommend Upstate Real Estate to anyone looking for a reliable, professional, and customer-focused real estate agency. Thank you, Jade, for your outstanding service!

Our experience with Upstate has been great since the beginning. Tash and Jade are very kind, approachable and supportive throughout our duration of looking for places to live. As it can be quite challenging and stressful moments while looking for places to rent, we felt that both Tash and Jade had demonstrated empathy and passionate in supporting us as much as they can. We are grateful for choosing Upstate. 100% positive experience.

The snug portal could be used for multiple applications for rental houses..
It also had facilitie to describe your household to the landlord

Jade was very professional and efficient in the whole process. Very happy with the service I received.

Once my profile was completed - which did take some time to do
(HINT: make sure you have all your ID documents ready to go)
applying for more properties was very easy and strraightforward

Snugg was easy to use and Helped the with ease the transition through an otherwise stressful time.

Property viewed was clean, and well presented on web site. Agent arrive on time and very pleasant and professional. Have had excellent service from this company and would choose them again if and when the need arises.

Absolutely awful awful website, they request way too much information more so than any other company we have used to apply for houses. They force you to put a profile picture by saying you’re more likely to be picked but at the same time you’re more likely to be judged based on your appearance and not your suitability. This website and app is a joke and will not be doing this again. It took 4 hours to complete an application

The whole rental search and application process was much easier and user friendly. Streamlined and super easy across multiple agents. It made our stressful search so much simpler.

I absolutely have to rave about Snug - this rental application platform is a total game-changer! As an international student from China, searching for the perfect place to call home in Melbourne can be pretty overwhelming. But Snug made the whole process an absolute breeze.

First off, the website is super user-friendly and intuitive. It's got this cool, modern vibe that makes you feel like you're in good hands. Filling out the rental application was a piece of cake - no confusing paperwork or endless forms to deal with. Plus, Snug's digital contract signing and online rent payment features are so convenient, it's like they read my mind!

But here's the real kicker - Snug hooked me up with my dream apartment near Queen Victoria Market. I'm talking prime location, gorgeous space, the whole nine yards. The best part? The process was quick and painless, thanks to Snug's top-notch credit and background checks. It gave me peace of mind knowing that I was presenting myself as a trustworthy tenant to potential landlords.

And can we talk about the level of customer service? The Snug team was there for me every step of the way, answering my questions and providing support like the absolute legends they are. It's clear they genuinely care about helping renters like me find their perfect home.

In a nutshell, Snug is hands-down the best thing to happen to the Australian rental market. It's made my life as an international student so much easier, and I can't recommend it enough. Trust me, if you're on the hunt for your dream rental, Snug is the way to go. 10/10, would use again in a heartbeat!

I accidentally overpaid when completing the report which obviously was my fault .Getting the extra payments repaid into my account was ignored and the helpline a waste of space

Well organised website, easy request for reference and follow up the process, quick processing time

An easy sign up process that can be used by multiple agents for the application process of an apartment. Transparent and it also talks about the security and purging of your information. Highly recommended