Warrington. Dreadful experience. We ordered two sofas. Waited over 20 weeks and still no delivery. Given excuse after excuse in store. Told to contact customer services via email. No reply to any of o... Toon meer
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The whole team at the Warrington store were great. Joanne was amazing from the minute we went into the store, going through all of the options with us without pressure to buy. Nothing felt like too mu... Toon meer
Mr Gary F was a amazing help for our choice and decision, he is a very compassionate person what he does. Highly recommended this beautiful store in Warrington with their amazing staff . Keep up th... Toon meer
Absolutely fantastic service throughout. Everything sorted and explained thoroughly. Easy process. Gary was great and put us at ease with every step.
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Amazing experience today
Amazing experience today. Tax went above and beyond with his customer service today. He helped my elderly mother select a comfortable couch. During the ordering process, he broke each step down. He went to the effort of providing hard copies of the information too.
Bolton store
Store Manger Michelle.
Great service!
I have been in need of a sofa for a while now, searching endless shops where I have not felt satisfied with the help provided for my specific needs (young kids, pets in the house and all round look). However, I have recently visited SofaSuperstore Bolton, to where I was greeted by a very professional and helpful lady called Michelle. I don’t think I have ever felt so happy with the help and information provided when browsing before. Michelle was a credit to your store and I will definitely be coming back to buy the sofa we had discussed upon, it was an all round great experience and I would definitely recommend SofaSuperstore, everybody who experiences the service I did would be extremely satisfied!
Spoke with Joanne
Spoke with Joanne
Very helpful
We bought 2 bed packages
Immy at Bolton store was brilliant from…
Immy at Bolton store was brilliant from the minute we walked in!!! Found the sofa we wanted and ordered straight away!! Brilliant store
Gary F is amazing
Gary F. Was amazing, very helpful and kind. Thanks so much for the purchase we’re happy with it
Amazing place to purchase a sofa and…
Amazing place to purchase a sofa and exactly what i was looking for,was helped by an amazing lady michelle at middlebrook,very polite extremley helpful and who took the time to go the extra mile.highly recommended!! Service is second to none!
Bought a new sofa from these guys
Bought a new sofa from these guys. Service was fantastic from garry f and would highly recommend for a good deal for quality products.
Thanks for all your help.
Best Experience Ever
Best Experience Ever
We have been in several stores looking for a new sofa. Our final store was to Sofa Superstore on the Middlebrook Park in Bolton. We were free to browse without pushy sales staff. Then Michelle came to us to enquire if we needed help on what we were looking for. We pointed out a couple of sofas we liked. I have to say Michelle has so much knowledge of this industry. She was so friendly, honest and open with us regarding all aspects of our interested sofas from make up, available options, delivery times and after sales. Michelle was a pleasure to deal with and an asset to the Bolton store. We have planned to go back to seal a deal with Michelle, a lovely lady.
Lauren in the Bolton store helped us…
Lauren in the Bolton store helped us today and gave excellent advice to make an informed decision. Measuring now done so will be back in to see Lauren to place our order over the next couple of days. Thank you Lauren.
Was Sofa shopping for ideas as due to…
Was Sofa shopping for ideas as due to move within the next few months, popped into the Bolton store and was greeted by Michelle.she gave excellent knowledge of products and availability. No push for a sale just excellent service unlike other stores on the park. When I am ready I will be back to see Michelle 👍
Went into sofa superstore after…
Went into sofa superstore after searching endless shops to not find what i was looking for. Was greeted by Michelle at bolton to be told about the made to measure bespoke furniture. After a great service we found exactly what we wanted. Cant wait for delivery and thanks Michelle for everything. Will recommend
Myself and my partner visited the…
Myself and my partner visited the Horwich store today, we were greeted by Lauren, she was super friendly and knowledgeable! Everything was explained and she guided us through the process of choosing our new sofa. We decided on the Shelby and can’t wait for it to arrive.
Gary was 10/10 in helping us choose…
Gary was 10/10 in helping us choose what we wanted to a tee. Excellent member of staff.
We visited the sofa superstore over the…
We visited the sofa superstore over the weekend and had a great service from Gary. We can’t wait for our new sofa to arrive now!
Excellent experience
Excellent experience, Joanne was fantastic, so lovely and down to earth. Would highly recommend xx
We purchased our sofa in December along…
We purchased our sofa in December along with the warranty. Had a slight delay with the sofa being delivered however we still had it before Christmas which we were very happy with. We didn't get the care package which came with the warranty at that time and have had 4-5 month delay getting this. I will say the staff have been very helpful and today we went into store and collected it. Spoke with Immy and Lauren in the bolton store who got everything sorted for us and couldn't have been more accommodating to us.
I would have scored 5* if it wasn't for the delay which is why its a 4 however if the score is based on staff alone then they would have a 5. Thank you
Nice friendly service from Brandon at…
Nice friendly service from Brandon at the Warrington store.
Lauren & Immy great service
Lauren & Immy great service, friendly
Joanne was helpful and…
Joanne was helpful and informative…..the made to measure to individualise is such a great idea!!!
Very informative polite and well…
Very informative polite and well knowledged sales man Gary F we made the decision quickly and the transaction was very smooth. Thanks !
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