Communication on orders or let customer know how long it takes. The explanation of how long the order will take is not understood in the purchase process. Haven’t received the product and already want... Toon meer
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Lees wat reviewers zeggen
The sunglasses are beautiful well designed sturdy reasonably priced with the discount and very efficient looked forever for a replacement pair so happy I finally found your site. I just ordered anothe... Toon meer
Bedrijf heeft geantwoord
Good pricing but absolutely the slowest fulfillment i have ever experienced. Has taken over two weeks to ship an "in stock" single pair of sunglasses. Still not here. Have witten to customer service m... Toon meer
Bedrijf heeft geantwoord
I am very happy with the actual sunglasses I received from Solstice Sunglasses. The product is 100% authentic and the quality is exactly what I wanted. However, the buying experience was deeply frustr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contactgegevens
5th Avenue 665, 10022, New York, Verenigde Staten
- solsticesunglasses.com
3,1
Gemiddeld
492 reviews
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Antwoord van Solstice Sunglasses
Hi,
Thank you so much for your kind review! We’re delighted to hear that you received a quick response and found our team helpful. We truly appreciate your feedback and thank you for choosing Solstice Sunglasses!
Easy to use website and hopefully will…
Easy to use website and hopefully will ship right away!
24 augustus 2026
Antwoord van Solstice Sunglasses
Hi
Thank you for your review! We’re so glad to hear you found our website easy to use. We appreciate your order and hope you enjoy your new sunglasses once they arrive!
Antwoord van Solstice Sunglasses
Hi,
Thank you so much for your wonderful review! We’re delighted to hear that you’re happy with your glasses and that you found a pair you love at an affordable price. We truly appreciate your support and hope you enjoy your new glasses!
Ease of selection and competive prices…
Ease of selection and competive prices and good return policy
9 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for your wonderful review! We’re so glad to hear that you found our selection easy to navigate, our prices competitive, and our return policy convenient. We truly appreciate your support and hope to serve you again in the future!
I love the glasses!
9 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you so much for your kind review! We’re thrilled to hear that you love your glasses. We truly appreciate your support and hope you enjoy wearing them!
Never sent my glasses
Never sent my glasses, it’s been 14 days, no messages, please cancel my order
8 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for your feedback. We apologize for the lack of communication regarding your order. While your order was still within the estimated 10–14 business day processing timeframe, we understand your concerns. One of our representatives has canceled your order as requested.
The experience of preserving was easy…
The experience of preserving was easy except the fact that the button for the shipping protection is automatically checked . I didn’t realize and paid an xtra $5 for something I did not want .
22 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for your feedback. We’re sorry for the confusion regarding the shipping protection option. We understand that it was selected unintentionally, and we have gone ahead and refunded the $5 shipping protection charge. We appreciate you bringing this to our attention.
No updates it seems like you are think…
No updates!!! But the app
Acts like I already received them!!but I have not received anything WTF!!!
20 augustus 2026
Beautiful, great quality
They took a very long time to get her about two months. I think it felt like two months. It was a long time, but they are beautiful beautiful great quality glasses. I love them. I love them so much.
1 juli 2026
Order yet to arrive; placed 2 weeks ago
I placed my order on Aug. 7. I have yet to receive an email informing me that my sunglasses have shipped. I checked my order status on solstice.com AND using the Shop app, and both have indicated "preparing for shipment" for 1.5 weeks.
I wrote customer service on Aug. 16, and I was informed this shipping time lag is "normal", it takes 7-10 business days to prepare an item for shipping. In this day and age, that is unacceptable unless I ordered a custom prescription sunglasses made to my specifications, which I did not.
Even if I'm satisfied with my sunglasses when I receive them, I'm not sure it's worth the silence, the wait and the $25 savings.
7 augustus 2026
This is quite literally been the worst…
This is quite literally been the worst experience I’ve ever had with a product being shipped to me. I spent $1000 on your website and you ship it USPS you should be ashamed of yourselves it’s been more than a week. There’s no tracking update next time Send it pony express. I’m never shopping on your website again.
21 augustus 2026
Review zonder uitnodiging
One order was canceled and the other…
One order was canceled and the other was never shipped. I have no idea what is going on with the order.
6 augustus 2026
Shipping takes long.
6 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for your feedback. We’re sorry to hear that the shipping took longer than expected. We understand how important timely delivery is and truly appreciate your patience. We’re continually working to improve our fulfillment and shipping experience.
Unprofessional cisterns service
Unprofessional customer service my package got return I ask her to send me the email address so I can update my new address she say ok but she never did it
19 augustus 2026
Fast shipping and perfect condition of…
Fast shipping and perfect condition of product
6 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for the wonderful review! We’re so happy to hear that you were pleased with the fast shipping and that your product arrived in perfect condition. We’re always working to provide the best products and service possible, and we truly appreciate your support.
The PRICE of the purchase was…
The price of the purchase was EXCELLENT! The merchandise was FAB the packaging, the presentation was A1!
Even the communication from tracking and shipping was GREAT! Only thing that I didn’t like was that it took SO Long to process the initial order. But I will DEFINITELY shop this place again. TRUST!
5 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you so much for your amazing review! We’re thrilled to hear that you loved the price, merchandise, packaging, presentation, and communication throughout the shipping process. We’re sorry the initial processing took longer than expected. We’re always working to improve our processing times and get orders shipped out as quickly as possible. We truly appreciate your patience, trust, and support, We hope you enjoy your new glasses.
Never received my shipment
Never received my shipment. Solstice put it all on me telling me to complete a police report because they were stolen. I never said they were stolen. I said that I did not receive them and they told me to contact UPS and file a complaint. UPS told me that the shipper is the person that needs to file the complaint since they sent the package. The package tracked as being delivered at 6:45 pm on August 13. We were not home at the time and when we did get home at 8 PM we had six packages sitting on our front doorstep. So assuming and telling me that the packages were stolen was irritating as they would’ve taken all of the packages and just not dug through for one item. We live in a gated community and to make an insinuation like the above was just very unprofessional. Now I have a dispute with my credit card company until they figure out where the package is. All I know is on the day that the package was delivered. It was not our regular UPS driver. Was hoping to have these sunglasses in my possession for a long over due vacation but apparently that is not happening.
5 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
We’re sorry to hear about your experience and understand how frustrating it must be to not have received your package when the tracking shows it was delivered. We did offer to assist you with the next steps, but unfortunately, you declined the assistance we provided at the time.
According to the carrier’s tracking information, the order was marked as delivered on August 13. As part of our process for packages that are marked as delivered but cannot be located, we require a police report so that we can proceed with the appropriate investigation and claim process.
We certainly did not intend to make any assumptions about what happened to your package. If you decide to provide the requested information and would like us to continue assisting you, please reach out to our Customer Care team. We’ll be happy to review the details and help however we can.
The price and ease of ordering
17 augustus 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
Hi,
Thank you for your wonderful feedback! We’re so glad to hear that you found our prices appealing and that you had an easy ordering experience. We truly appreciate you choosing Solstice Sunglasses and taking the time to share your experience!
I bought a glass online
I bought a glass online. After 20 days, nothing was shipped. I consulted through email for 3 times. No responses at all.
3 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
We’re sorry for the confusion regarding your order. We did review your communication history and can confirm that one of our support agents responded to your inquiry promptly on the next business day. Your email was received over the weekend, when our support team was closed.
Your order also includes custom lenses, which require additional processing time. Orders with custom lenses typically take 10–14 business days to process, and your order is still within that timeframe.
We’re actively working on your order and will ship it as soon as it’s completed. We appreciate your patience and understanding.
I ordered sunglasses in 8/1 and they…
I ordered sunglasses in 8/1 and they have t even been shipped yet
2 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
We understand your concern regarding the shipping timeline. However, after reviewing your order, we can confirm that it had an estimated processing timeframe of 10–14 business days before shipping.
Your order was shipped and delivered successfully within the stated 10–14 business day timeframe. We’re happy to see that your sunglasses have already been delivered.
We appreciate your patience and hope you’re enjoying your new sunglasses!
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