Communication on orders or let customer know how long it takes. The explanation of how long the order will take is not understood in the purchase process. Haven’t received the product and already want... Toon meer
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Lees wat reviewers zeggen
The sunglasses are beautiful well designed sturdy reasonably priced with the discount and very efficient looked forever for a replacement pair so happy I finally found your site. I just ordered anothe... Toon meer
Bedrijf heeft geantwoord
Good pricing but absolutely the slowest fulfillment i have ever experienced. Has taken over two weeks to ship an "in stock" single pair of sunglasses. Still not here. Have witten to customer service m... Toon meer
Bedrijf heeft geantwoord
I am very happy with the actual sunglasses I received from Solstice Sunglasses. The product is 100% authentic and the quality is exactly what I wanted. However, the buying experience was deeply frustr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Contactgegevens
5th Avenue 665, 10022, New York, Verenigde Staten
- solsticesunglasses.com
3,1
Gemiddeld
492 reviews
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Authentic and timely delivery
They had the exact pair of glasses I wanted. The payment process was easy and the delivery and communication was timely. I would definitely order again.
2 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your experience! We’re so happy to hear that you found exactly what you were looking for and that everything—from placing your order to receiving your sunglasses—went smoothly.
We truly appreciate your support and look forward to helping you with your next pair!
It’s day 14 since ordering and it still…
It’s day 14 since ordering and it still says waiting for details. This is ridiculous. This should be fully comped for me. I have called several times and nothing has worked
2 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your review. We’d like to provide some clarification regarding your order. The estimated processing time is 10–14 business days before shipping, and your order was processed within that timeframe.
We can confirm that your order has already shipped and is currently in transit to you. It is on its way, and we hope you receive and enjoy your sunglasses very soon!
Thank you for your patience and understanding.
Communication and price
1 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your review! We’re so glad to hear that you were happy with our communication and pricing. We always work hard to provide great value while making sure our customers have a smooth shopping experience.
We truly appreciate your support!
I was able to replace my favorite pair…
I was able to replace my favorite pair of sunglasses from the late 80s. Ralph lauren tortoise outside and inside blue.
1 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your experience! We’re so happy you were able to find and replace such a special pair of sunglasses from the late ’80s. It’s wonderful to hear that we helped you reconnect with a favorite classic!
We truly appreciate your support and hope you enjoy your Ralph Lauren sunglasses for many years to come!
I would rate 0 if I could
I would rate 0 if I could, ordered 2 weeks ago, they took my money and they never shipped my sunglasses! Terrible
1 augustus 2026
Slow company to ship one item
I know it’s stated it can take 7 days or so for the order to ship but It’s ridiculous that I’m here on day 7 (business days) and it still hasn’t shipped. I’ve never had a company take so long to ship one item ever.
6 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your review. We’d like to clarify the shipping timeline for your order. The estimated processing timeframe was 7–10 business days before shipping, and your order was shipped within that timeframe.
We’re happy to confirm that your order is now in transit to you and on its way. We appreciate your patience and hope you enjoy your new sunglasses once they arrive!
Still haven’t received
Still haven’t received. Takes so long. I would have purchased them somewhere else if I knew.
14 augustus 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your review. We’re sorry to hear about your experience.
Unfortunately, we’re unable to locate your order based on the information provided. We’d be happy to look into this for you and provide an update.
Please reach out to our Customer Support team at customersupport@solsticesunglasses.com with your order information, and we’ll be happy to assist you as soon as possible.
Thank you for giving us the opportunity to help.
14 days have passed still not shipped
14 days have passed still not shipped...
Update: Glasses did arrive as described. Just took long
30 juli 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We checked into your order, and it is still within the 10–14 business day timeframe stated on the product page before purchasing. You received an order confirmation when your purchase was placed, and you will receive another confirmation with tracking information as soon as your order ships. Our team is actively working to get it shipped as soon as possible, and we appreciate your patience and understanding!
Really really slow
Would love to review but it has been over two weeks and still my order hasn’t “processed” yet.
31 juli 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We took a look into your order and can confirm that it is still within the 10–14 business day timeframe provided on the product page prior to purchase. Once your order ships, you’ll receive a shipping confirmation with tracking details. Our team is working to have it on its way as soon as possible, and we appreciate your patience!
Sunglasses that are very expensive…
Sunglasses that are very expensive still haven’t shipped 3 weeks after expected shipping timeline and no one is helping.
30 juli 2026
Antwoord van Solstice Sunglasses
Hi,
We’re truly sorry for the delay and understand your frustration, especially after waiting well beyond the expected shipping timeline. We’re actively monitoring your order and working to get it shipped as soon as possible. We appreciate your patience and apologize that we haven’t provided the experience or communication you expected.
No communication with orders.
10 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We checked into your order, and it is still within the 7–10 business day timeframe provided on the product page before purchase. Your order confirmation also included this timeframe. Once your order ships, you’ll receive a shipping confirmation with tracking information. We appreciate your patience and understanding!
Antwoord van Solstice Sunglasses
Hi,
We appreciate you taking the time to leave a review. We checked your order and can confirm that it remains within the 10–14 business day timeframe listed on the product page before your purchase. You’ll receive an email with tracking information as soon as your order ships. Our team is working to get it out as quickly as possible. Thank you for your patience!
It takes to long to ship
29 juli 2026
Antwoord van Solstice Sunglasses
Hi,
We’re sorry for the longer-than-expected shipping time. We understand how frustrating it can be to wait for your order, and we’re always working to improve our processing and shipping times. We appreciate your patience and feedback.
Nunca me llego
30 juli 2026
Sky was fantastic
Sky was fantastic, very helpful and knowledgeable.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
Hi,
Thank you for the wonderful feedback! We’re happy to hear Sky was able to assist you and make your experience a positive one. We truly appreciate you taking the time to recognize their great service!
Glasses came within a week of ordering…
Glasses came within a week of ordering and were as described.
29 juli 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you so much for your wonderful review! We’re happy to hear your glasses arrived quickly and were exactly as described. We truly appreciate your support and hope you enjoy your new glasses!
DON'T ORDER IF YOU NEED QUICKLY !
On one hand, it's a little premature of me to write this; on the other hand, I'm not happy with this company so far. I placed an order for sunglasses on July 30th. I am writing this on August 12. I STILL do not have my sunglasses, and when I check my order on their website, it STILL only says: "We're preparing these items for shipping."
That's ridiculous.
So pretty much 2 weeks after I placed my order, my sunglasses STILL have not even been shipped out.
I'll give them 2 more weeks, and then I'm doing a chargeback with my CC.
EDITED TO ADD:
I see that Solstice Sunglasses responded. Yet it's the SAME cookie-cutter response they pretty much write to everyone. Oh, and 3 days later.....order still says, We're preparing these items for shipping"
SUCH a joke. SO obviously they DO NOT have these items in stock and just get them from the manufacturer
30 juli 2026
Antwoord van Solstice Sunglasses
Hi,
Thank you for sharing your feedback. We completely understand your frustration and appreciate your patience. The frame you purchased is sourced directly from the manufacturer, and these orders typically have a 10–14 business day processing timeframe before they ship. Your order is still within that timeframe, and we expect it to ship within the next few days.
We are actively monitoring your order and will continue to keep an eye on its progress. We sincerely apologize for the inconvenience and appreciate your understanding.
best site ever
This is already my second order with Solstice, and honestly, my experience just keeps getting better with every order. I absolutely love everything about them! The quality, service, and overall experience have been amazing, and I’m always so excited to place my next order. Definitely a customer for life!
11 augustus 2026
Antwoord van Solstice Sunglasses
Hi,
We’re glad to hear you’ve had such a positive experience with your second order! It’s great to know that you’ve been happy with the quality and service. We’re always working to improve and make each customer experience better. We can’t wait to be part of your next order!
I received a pair of beautiful Ralph…
I received a pair of beautiful Ralph Lauren sunglasses that I requested. unfortunately they do not fit. I am hoping I may return and obtain an RMA request number to reorder. Kindness, Perri Williams
11 augustus 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
Hi Perri,
Thank you for your kind words about the Ralph Lauren sunglasses! We’re sorry to hear that the fit wasn’t quite right.
We’ve already sent you a link with instructions to initiate your return. If you didn’t receive the email or are having trouble accessing the return link, please let us know and we’ll be happy to assist you.
We look forward to helping you with your return!
Great price and quality but expect delays with shipments.
UPD: Shipment received Aug 17, top quality sunglasses. Only issue is the waiting time. But because the price, 5/5 stars.
*First order was ok, made a second one #114980 Jul 24. Now aug 10 - nothing happened. Had a phone conversation with the support in the beginning of month and they said its all ok and they need several days more to complete the order. Unstatisfied.*
6 juli 2026
Review zonder uitnodiging
Antwoord van Solstice Sunglasses
Hi,
We’re sorry to hear about the delay with your second order, especially after having a positive experience with your first order. We completely understand your frustration and apologize that order #114980 has taken longer than expected.
We are prioritizing your order and doing everything we can to make sure it ships as soon as possible.
Thank you for your patience and for bringing this to our attention. We truly appreciate it!
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