Avoid at all costs. All well and good arranging to purchase the vehicle. Once purchased you receive the worst customer service from the after sales team. Especially ‘Gabrielle’ the rudest lady I h... Toon meer
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Lees wat reviewers zeggen
Excellent customer service from Mertt, collection of car was smooth and easy. He allowed time for questions and ensured I was happy with everything before I left with the car. Happy to recommend.
Excellent customer service, staff are amazing. Hussain received us and assisted us with our car finance application. They were extremely helpful and made us feel at home. I highly recommend SonnyAdam... Toon meer
From start to finish, my experience at SonnyAdam was exceptional. The staff were friendly, attentive, and genuinely cared about making the process smooth. What impressed me most was that the manager p... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Sonny Adams Motor Company We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our showroom and test drive any of our vehicles.
Contactgegevens
Unit 5, Warrenwood Industrial Estate, SG14 3NU, HERTFORD, Verenigd Koninkrijk
- 02039976455
- enquiries@sonnyadam.co.uk
- sonnyadam.co.uk
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AWFUL COMPANY
AWFUL COMPANY! Bought a car from these over 3 months ago. When it was collected the wheels had not been fixed when they should have been, it had only 10 miles of petrol and the service history was not ready. As well as this we had to wait 2 hours to be dealt with even though we had an appointment booked. I tried to contact them multiple times via phone and email with no reply. I am still waiting for the service history, a chip to be fixed, car mats to be ordered. Every time I call them I get put on hold and then hung up on. I would never buy from these again.
New car purchase
Mohammed was very helpful and managed our purchase of a new car very well.
AVOID AT ALL COSTS
AVOID AT ALL COSTS
I bought a car from here, less than 10 days later my dashboard was like a Christmas tree. I took the car back and they kept it for nearly 4 weeks. Communication was shocking, I was chasing them everyday and they would never get back to me. I picked up the car and found my belongings had been stolen and the car was in a disgusting state, covered in dirt and litter inside. A few weeks later, the exact same faults reappeared showing me that it had not been repaired properly in the first place. I sent an email requesting a solution within 14 days before I got it fixed by an independent garage. I heard nothing back after 14 days so took it to my local garage. I informed them I was doing this and they called me immediately apologising and asking for the garage's diagnostics which I sent over. I told them I was going ahead with the repairs to make the car roadworthy and was expecting a full reimbursement. They said fine but when it came down to providing it to me, they said as a "goodwill gesture" they would give me less than half of what I paid. Absolutely disgusting service. They are con men.
Very helpful staff
Very helpful staff, patient with my needs and were knowledgeable. It's actually good here
Great customer service
Great customer service, so helpful when an issue occurred through no fault of their own. Very friendly with a quick and easy drive away. One happy customer will definitely use again and refer friends and family.
Good service,vehicle was as advertised
Good service,vehicle was as advertised. Vehicle was delivered but only with one key,second key arrived later in post.
Very good customer service was seen by…
Very good customer service was seen by mert very professional and accommodating. Will definitely recommend.
Absolutely professional customer…
Absolutely professional customer service by Mert, super happy with my car that I purchased
Mert was wonderful throughout the whole…
Mert was wonderful throughout the whole process. Much appreciated
Excellent service Mr
Excellent service Mr. Mert gave us excellent service
Very good service
Very good service , if I get a chance always recommend to my friends. Very lovely approach by the technicians and once we receive the car it’s look like a new one from showroom and good in work condition as well. And they have a lot of cars as options. And it’s very easy to choose our one with support of the employees working there.
The staff help me find the right car…
The staff help me find the right car that meets my needs.
The stuff was very nice to my and my…
The stuff was very nice to my and my wife, they where very hepfull.
I really love the experience.
Sonny adam one best places i visited
Sonny adam one best places i visited
This is the second time i buy a car from there
Nice staff ,the car was amazing
I recomend this place thanks sonny adam again
Stay away if you don’t want a terrible experience
Purchased a car from this garage 3 weeks ago, turned up on the day to collect the car was left waiting for hours while they wait for admin even though the car had already been paid for. The staff were more interested in low balling the part ex for something that it failed on 3 years ago and was repaired. Then to tax the new car as it was ex disability they wanted me to drive un taxed to a post office 20 minutes away to register which was not happening.the salesman that was dealing with us was so unprofessional he shouldn’t be aloud to sell ice creams let alone cars. I paid them 3000 to clear the old finance of which took them 3 weeks to do with a lot of emails and phone calls to which they owe me 48 pounds still which will never be seen again. The only advice I would give is to stay well clear of this garage they will cause you weeks of stress and lie the whole way through with no apology what so ever, there positive review s are clearly FAKE. They don’t even clean or prep the new cars just left with dirt everywhere.
I asked for floor mats none in car when…
I asked for floor mats none in car when delivered. No parcel shelf which i asked. Only one key which was resolved.
Very attentive and got the process to a…
Very attentive and got the process to a conclusion without any problems
Hamza helped me find my dream car and…
Hamza helped me find my dream car and it’s absolutely amazing drives like a dream and had no problems with it. He was such a friendly guy and would defo want his help again when buying a car 100% would recommend.
I bought a car and within 2 weeks the…
I bought a car and within 2 weeks the Automatic gearbox had faults with it. I returned the car and after 4 weeks my car has not been repaired. The after sales team do not contact you and deflect calls to different people all of which do not offer any material help.
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