Avoid at all costs. All well and good arranging to purchase the vehicle. Once purchased you receive the worst customer service from the after sales team. Especially ‘Gabrielle’ the rudest lady I h... Toon meer
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Lees wat reviewers zeggen
Excellent customer service from Mertt, collection of car was smooth and easy. He allowed time for questions and ensured I was happy with everything before I left with the car. Happy to recommend.
Very efficient and helpful . All my questions were answered. Mert and Anas were amazing. Definitely recommend
Excellent customer service, staff are amazing. Hussain received us and assisted us with our car finance application. They were extremely helpful and made us feel at home. I highly recommend SonnyAdam... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Sonny Adams Motor Company We have a huge selection of used cars to choose from, whether you're looking for your first car or a family car we will be able to find something that suits you. We have new stock arriving all the time, you can view our latest arrivals here or visit our showroom and test drive any of our vehicles.
Contactgegevens
Unit 5, Warrenwood Industrial Estate, SG14 3NU, HERTFORD, Verenigd Koninkrijk
- 02039976455
- enquiries@sonnyadam.co.uk
- sonnyadam.co.uk
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very attentive and got the process to a…
Very attentive and got the process to a conclusion without any problems
Hamza helped me find my dream car and…
Hamza helped me find my dream car and it’s absolutely amazing drives like a dream and had no problems with it. He was such a friendly guy and would defo want his help again when buying a car 100% would recommend.
I bought a car and within 2 weeks the…
I bought a car and within 2 weeks the Automatic gearbox had faults with it. I returned the car and after 4 weeks my car has not been repaired. The after sales team do not contact you and deflect calls to different people all of which do not offer any material help.
Sonny Adam LTD was the right dealer at…
Sonny Adam LTD was the right dealer at the right time. Customer service was a little lacking at first but quickly became oriented. This is a dealer I will recommend.
Good sales quick and easy
What a treasure and treat of a company to deal wutbb
Wow guys it’s a real shame that some people can be so spiteful with there reviews not everything is someone cup of tea however from what I have witnessed what a great team that go up and beyond for there customers my little one was very unsettled during our visit to see what was going to be our new car they really went out there way and stayed very patient during the whole time
I bought my first car from here I was…
I bought my first car from here I was amazed with how they treated me I’m so glad I came here for my my first purchase car thanks to the team I’ll be recommending my friends and family
Purchasing a car
I recently purchased my new car from SonnyAdam , and I couldn’t be happier with the entire experience. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle for my needs not just making a sale.
Good experience good vehicles
They were very helpful and quick with the service. Vehicle was in mint condition and I’m very happy.
Highly recommended
Very good experıence wıth thıs company…
Very good experıence wıth thıs company ,helpfull stuff
Easy to sort things out
Easy to sort things out, it would have been useful to have been advised what I needed to bring with me in terms of docs and ID etc. everyone was very polite and friendly
Helpful and considerate
All the staff i encountered were polite and assuring about car and they were able and willing to sort out small concerns I had to please me. I appreciated that very much. In fact, they even delivered the car to my house as the time taken between reserve and purchase took a bit more time than expected. Thanks all at the dealership.
Great car experience
I purchased my new car and part exchanged today, and I couldn’t be happier! The entire experience was smooth and completely stress-free from start to finish. The staff were super friendly, professional, and made sure I found exactly what I wanted. A special thank you to Mert who went above and beyond. The car is in perfect condition and drives beautifully. I really appreciate the transparency and outstanding customer service. I felt well looked after throughout the whole process. Highly recommend to anyone looking for a great car and experience !
1 Star is too generous. AVOID THESE CROOKS
Our experience with this company began very well;
having identified a Volvo V40 on the website in seemingly good condition and mileage, we registered interest. A few minutes later we received a call from a nice guy who sorted a deposit, payment and then arranged for the car to be delivered the next day (new years eve), on a truck! We were very happy; if only we knew what misery we were in for.
Immediately, several worrying discoveries. Firstly, a slow puncture on a back tire. Then an engine warning light, and significant lack of power when accelerating. Lastly, an oil leak coming from under the gear box.
We arranged for the car to go back to the dealer, but no pick up, I had to drive the car back to Hereford myself. When handing the keys over to the person in the office they looked disinterested, non-apologetic, and just chatted with his mate. Its funny how the customer service evaporates as soon as they take £7k off you.
2 full months later, and many many phone calls to the dealer, we get our car back. It arrives in worse condition, having been driven down by what we guessed was an employee (seemed more like a mate of one of the mechanics). The car turned up making an extremely unhealthy, loud noise. The guy basically told me that he wouldn't accept the car like this if I were him, so he drove it back to the dealer.
A repeat of the above then followed, with constant excuses and promises of reimbursement that never materialised. When we did get the car back it was driveable, however it arrived back just in time for the 3 month warranty to have expired.
It was fine for a few months , but then more things started going wrong. First the bottom tray cover started to disintegrate, then the starter motor seized. Following a visit to a Volvo dealer, we discovered the were countless items under the bonnet that had been botched back together and fitted with temporary measures to make the car seem ok on the surface, but a few weeks later cause extensive repairs.
As i write this, I am sat in a cafe waiting for the most recent issue to be fixed; a new catalytic converter to be fitted which has cost us £1,600. This is just one example of a constant stream of issues with this vehicle. Clearly, the car has been made to appear in good condition, to trick unsuspecting buyers. We feel incredibly taken advantage of. In total we have spent far above what we paid for the car in just over 18 months. What's worse is the shocking customer service that started as soon as we had handed over a large sum of money. PLEASE PLEASE DO NOT GIVE THESE CROOKS ANY OF YOUR BUSINESS. You will regret it.
Back street dodgy cow boys
I paid this company £12000 for a car it had engine problems within the 1st month after getting it towed back to their garage at a cost of £300 the owner assured me they’d fixed and checked everything their mechanic looked a bit worried as the owner explained this. I got the AA hpi check before I purchased it all clear! After 20000 miles it had another engine problem I took it to a mechanic and was told the engine wasn’t the original and it had major repairs done and probably why there was so much issues this company blatantly knew about the repairs to the car before they sold it and lied.
From start to finish
From start to finish, my experience at SonnyAdam was exceptional. The staff were friendly, attentive, and genuinely cared about making the process smooth. What impressed me most was that the manager personally came out to greet me and made sure everything went perfectly—something you don’t see often anymore. The whole team worked together to create a stress-free and positive experience. I left not only with a great car but also with confidence that I chose the right dealership. Five stars all the way!!!💫
The people are so frindly and…
The people are so frindly and helpfull.i recomend thet if you willing to buy a car go to sonny adam first before you try anywhere alse....tks guys for helping me to buy my lovely new car...❤️❤️❤️❤️❤️❤️
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