Sovereign Health Care Reviews 

4.672
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always a reliable service from this local company. I’ve been a member for over 30 years and feel myself and my family are well protected . Suggest even better if …. 1) the on line claim form allowed c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It was easy to make the claim on the website including photographing the receipt as evidence of payment. In all it only took around 3-4 minutes. I received an acknowledgement within minutes and an e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent customer service and prompt payments with claims. However I think it would be better if the receipt uploaded had any details which are causing an issue for you to contact user via email.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the inital sign up process, through children becoming adults, and moving house, I've always found the phone gets answered by a real person who cares. The service feels very personalised - rare t... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Ziektekostenverzekeraar

Geschreven door het bedrijf

Sovereign Health Care has been making health care more affordable for over 150 years. Today, Sovereign Health Care is one of the UK’s leading cash plan providers, and it still stands by the original principle of a hospital fund – to support people when they need to access health care.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(4.672)

1.588 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Quick response

Quick payment time and good staff

20 augustus 2026
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Antwoord van Sovereign Health Care

Hi John, thank you for your review. We're pleased to know that you experienced a quick payment and found our staff to be helpful.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Excellent service with continuity start to finish with same person

I spoke to Sam and she dealt with my enquiry and my claim (including sorting why it had been rejected) the whole way through . She was excellent. The claim was paid within a few days. No stress involved!

20 augustus 2026
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Antwoord van Sovereign Health Care

Hi Angela, we're delighted to hear about your positive experience and that Sam provided such excellent support throughout your claim process. We'll pass your feedback along! Thank you for your review!

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Sovereign Health Care

Hi Debbie, we're happy to hear that you found our claims process to be straightforward and efficient. Thank you for your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Had this plan a while through work and…

Had this plan a while through work and what a bit of peace of mind it is, made a claim on line and it was sorted within a week. Im happy with my plan and I don't notice the money come out of my wage.
Highly recommended service indeed.

20 augustus 2026
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Antwoord van Sovereign Health Care

Hi Rebecca, we're pleased to hear that our cash plan has provided you with such peace of mind. It's wonderful to know that your online claim was sorted so quickly and efficiently. Thank you for your recommendation!

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Very professional

Very professional. Easy to fill out online form and got a quick response and payment.

20 augustus 2026
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Antwoord van Sovereign Health Care

Hi Michael, we're pleased to hear that you found the online form easy to complete, resulting in a quick response and payment. Thank you for your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Dealt with mums stay in hospital very…

Dealt with mums stay in hospital very quickly

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi Eileen, we're happy to hear we could assist with your mum's hospital stay so quickly. We appreciate your kind words.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Easy form to fill in re applying for…

Easy form to fill in re applying for dental entitlement
Prompt payment

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi Julie, we're pleased to hear that you found the application process easy and that the payment was prompt. We appreciate your positive feedback!

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Very rapid response

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi there, we're pleased to hear you received a rapid response. Thank you for taking the time to leave your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Sovereign Health Care

Hi Peter, it's fantastic to hear that you found our service so easy to use and excellent. Thank you for taking the time to share your feedback.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Friendly

Friendly, efficient service

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi John, this is great to hear. Thank you for taking the time to leave your feedback.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Excellent

Quick and efficient service. Money in my bank with in a matter of days. Would highly recommend this company

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi Jeanette, we're happy to hear that you received a quick and efficient service, and that your funds were in your bank within a matter of days. Thank you for your recommendation!

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Claim processed promptly

Claim processed promptly. Excellent service.

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi Maureen, we're pleased to hear that your claim was processed promptly and that you received excellent service. Thank you for your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Quick response to my claim

Quick response to my claim

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi Michael, we're happy to hear that our response to your claim was quick. Thank you for taking the time to leave your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Good service everybody happy to help…

Good service everybody happy to help and it’s easy online to understand

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi Karen, it's great to hear that you had a positive experience with our service and found our online platform easy to navigate. Thank you for your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Quick response and claim paid as…

Quick response and claim paid as expected.

19 augustus 2026
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Antwoord van Sovereign Health Care

Hi Roger, we're happy to hear that you experienced a quick response and that your claim was paid as expected. Thank you for your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Great heath care company

Great heath care company, every time the process has been smooth and quick.

12 augustus 2026
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Antwoord van Sovereign Health Care

Hi Manuela, we're pleased to hear that you find our services to be great and that the process has consistently been smooth and quick for you. Thank you for your review!

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Straightforward payment

Straightforward payment within days of a justified claim.

17 augustus 2026
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Antwoord van Sovereign Health Care

Hi Marilyn, we're pleased to hear that your claim was straightforward and that you received payment quickly. Thank you for your review.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Help for dental and eye test costs

I find it very useful with help towards cost if new glasses and dentist/ hygienist costs. The website is easy to use for claims and response is efficient.

17 augustus 2026
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Antwoord van Sovereign Health Care

Hi Lynn, we're pleased to hear that you find our health care cover useful for your new glasses and dental costs, and that our website makes the claims process easy and efficient. Thank you for your review!

Best wishes, The Sovereign Team.

Beoordeeld met 3 van de 5 sterren

Payments sre ok

Payments sre ok
Never been impressed with attitude of staff when theres a problem may be my fault but i find them dismissive and patronising

17 augustus 2026
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Antwoord van Sovereign Health Care

Hi there, thank you for your feedback.

We're pleased to hear you've been happy with the speed of our claim payments. However, we're very sorry to hear that you haven't been satisfied with some of your interactions with our team.

We appreciate you taking the time to share your experience and will pass your comments on to the relevant team.

Best wishes, The Sovereign Team.

Beoordeeld met 5 van de 5 sterren

Excellent fast service to my claims

Excellent fast service to my claims

17 augustus 2026
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Antwoord van Sovereign Health Care

Hi Hannah, we're happy to hear that you experienced an excellent and fast service with your claims. Thank you for your review.

Best wishes, The Sovereign Team.

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