Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen. My direct debits have been coming out from the wrong account, so i stopped them when i realized... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Amazing customer service from Pal today. Easy to find the telephone number. Got through to an agent after only a short wait. The agent understood and addressed my query very efficiently, politely, and... Toon meer
Bedrijf heeft geantwoord
What sets Benenden apart is their kindness and efficiency when dealing with a query or claim. No long wait on the phone, everyone polite and helpful. I cannot recommend them highly enough.
Bedrijf heeft geantwoord
When I made an enquiry with the Birmingham Hospital Saturday Fund last week my telephone advisor was truly excellent. A few issues came up but Marie was truly polite professional courteous knowledgeab... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Geschreven door het bedrijf
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Contactgegevens
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Verenigd Koninkrijk
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Uitstekend
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have been a member for over twenty…
I have been a member for over twenty years and have always had a great service
I would recommend BHSF to anyone
Thanks for your excellent service
Dave
7 juli 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Dave,
Thank you for your excellent 5* review.
We're so glad to hear you continue to be happy with your experience with us over the years. We hope to be of service for many years to come.
BHSF
Antwoord van BHSF
Hi Customer,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed of our service. We hope we can be of service again in the future.
BHSF
Happy as a bumble bee
Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen.
My direct debits have been coming out from the wrong account, so i stopped them when i realized, i sent an email across.
I called up just to be sure, and Jackie took the details of account it should come out from and changed my address,
She was very pleasant to talk to.....
A true customer service attendent. I hope BHSF know how lucky they are to have her!!!
As a person working in retail, i recognize the genine service from the forced one.
7 juli 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Sakina,
Thank you for your amazing review and 5* rating.
It's lovely to hear you're so happy with the service provided by our Helpdesk team. We'll pass along your kind words to Jackie and her manager. We hope we can be of service again in the future.
BHSF
Marie was lovely and so helpful.
Got straight through to a lovely person by the name of Marie. Marie was a fountain of knowledge and nothing but helpful. An A** experience!!
7 juli 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Lee,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with your recent experience with us. We'll pass along your lovely feedback to Marie and her manager. If you have any further queries, or need any guidance, please don't hesitate to get in touch.
BHSF
Palvinder Mahey was a gem!
Palvinder Mahey was incredibly helpful and made the onboarding process very easy, when I hadn't received/could find my letter
7 juli 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Bethan,
Thank you for your lovely 5* review.
It's great to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Palvinder and her manager. We hope we can be of assistance again in the future.
BHSF
I would like to receive your…
I would like to receive notifications and payments much sooner.
26 juni 2026
Antwoord van BHSF
Hi Nonna,
Thank you for taking the time to leave us a 4* review.
Unfortunately, the speed at which claim payments arrive is beyond BHSF's ability to control, as BACs payments will usually take 3 working days. Once BHSF process a claim, it will be audited the following working day (usually first thing in the morning by our Claims Services Team), where the payment will be released and a 'Benefit Statement' generated (telling the Policyholder how much we're reimbursing).
If you're finding that you need the money a bit sooner than usual, we'd suggest submitting your claim(s) as quickly as possible to prevent any delays. However, if you ever have any queries, please let us know and we'll see what we can do.
BHSF
Great service and good cover
Great service and good cover. Website is basic but functional and payments are quick.
26 juni 2026
Antwoord van BHSF
Hi Customer,
Thank you for your lovely 5* review.
We're so glad to hear you're happy with your overall experience with us. We hope we can be of service again in the future.
BHSF
Antwoord van BHSF
Hi Mr Hallows,
Thank you for your fantastic 5* review.
We're glad to hear you're happy with our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Excellent always super fast and clear…
Excellent always super fast and clear communication. Thank you
26 juni 2026
Antwoord van BHSF
Hi Sue,
Thank you for your excellent 5* rating and review.
It's great to hear you're happy with your recent experience with us. We hope we can be of service again soon.
BHSF
First class
26 juni 2026
Antwoord van BHSF
Hi Ros,
Thank you for your excellent 5* review.
It's great to hear you're happy with our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
great company with great support
great company with great support
claims dealt with very quickly
26 juni 2026
Antwoord van BHSF
Hi Chris R,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with your overall experience with us. We hope we can be of service in the future.
BHSF
Antwoord van BHSF
Hi Customer,
Thank you for your fantastic 5* review.
It's great to hear you're happy with your recent experience with us. We hope we can be of service in the future.
BHSF
Antwoord van BHSF
Hi Karen,
Thank you for your fantastic 5* review.
It's great to hear you're so happy with the speed of our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Very quick and easy to submit a claim
26 juni 2026
Antwoord van BHSF
Hi Kevin,
Thank you for your wonderful 5* review.
We're glad to hear you're happy with your recent experience with us. We hope we can be of service again soon.
BHSF
satisfied with service thank you
26 juni 2026
Antwoord van BHSF
Hi Mrs Plant,
Thank you for your excellent 5* review.
It's great to hear you're happy with the service we provide. We hope we can be of assistance again in the future.
BHSF
Excellent service and so quick to deal…
Excellent service and so quick to deal with claims
26 juni 2026
Antwoord van BHSF
Hi Stephen,
Thank you for your fantastic 5* review.
It's great to hear you're happy with the speed and efficiency of our claims processing. We look forward to receiving your next claim.
BHSF
Benenden sets the standard
What sets Benenden apart is their kindness and efficiency when dealing with a query or claim. No long wait on the phone, everyone polite and helpful. I cannot recommend them highly enough.
6 juli 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Jill,
Thank you for your lovely 5* review.
We're delighted to hear you're happy with your overall experience with us. If you have any further questions, or need any assistance, please don't hesitate to get in touch.
BHSF
Claims experiencr…
From the moment the invoice is sent to claims dept.the claim is dealt fast and efficiently.the claim is settled within 5 days.
26 juni 2026
Antwoord van BHSF
Hi Andrew,
Thank you for your excellent 5* review.
It's lovely to hear you're so happy with the speed and efficiency of our service. We hope we can be of assistance in the future.
BHSF
Quick serpay claims witha couple of…
Quick service pay claims within a couple of working days
2 juli 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Janet,
Thank you for your wonderful 5* rating and review.
It's great to hear you're happy with the speed of our service. We look forward to receiving your next claims.
BHSF
Antwoord van BHSF
Hi E Harrison,
Thank you for your fantastic 5* review.
We're so glad to hear you're happy with the speed and ease of submitting your claims. We hope we can be of service again soon.
BHSF
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