Today I had the pleasure of speaking to Jackie, who solved all my issues, she was like wonderwomen. My direct debits have been coming out from the wrong account, so i stopped them when i realized... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Amazing customer service from Pal today. Easy to find the telephone number. Got through to an agent after only a short wait. The agent understood and addressed my query very efficiently, politely, and... Toon meer
Bedrijf heeft geantwoord
When I made an enquiry with the Birmingham Hospital Saturday Fund last week my telephone advisor was truly excellent. A few issues came up but Marie was truly polite professional courteous knowledgeab... Toon meer
Bedrijf heeft geantwoord
What sets Benenden apart is their kindness and efficiency when dealing with a query or claim. No long wait on the phone, everyone polite and helpful. I cannot recommend them highly enough.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BHSF provide affordable health insurance for individuals, employees and intermediaries. Employee health and wellbeing benefits and HR support services
Over 150 years of putting people first. Affordable health cash plans and wellbeing solutions for businesses and individuals
Geschreven door het bedrijf
- Introducing our new Health & Wellbeing Plan for employees
- Provide your employees with convenient digital, preventative care and valuable health plan benefits. Our business health plan offers easy, digital access to essential services like dental, optical, physiotherapy, and skin cancer screening, along with financial support for routine healthcare costs.
Contactgegevens
14th Floor, 54 Hagley Road, B16 8PE, Birmingham, Verenigd Koninkrijk
- 0121 454 3601
- enquiries@bhsf.co.uk
- www.bhsf.co.uk
4,8
Uitstekend
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van BHSF
Hi Customer,
Thank you for your excellent review and 5* rating.
It's great to hear you're happy with your overall experience with us. We hope we can be of assistance in the future.
BHSF
Easy procedure to make claims on line
Easy procedure to make claims on line. Payment of claims very quick.
26 juni 2026
Antwoord van BHSF
Hi Kathleen,
Thank you for your excellent 5* review.
We're so glad to hear you've found the claims process both quick and easy. We look forward to receiving your next claims.
BHSF
Great service
Great service, my issue was dealt with quickly and efficiently by Abby Brislane and Neil Ryder, many thanks.
23 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Jacqueline,
Thank you for your lovely review and 5* rating.
We're delighted to hear you're happy with the service provided by our Helpdesk and Claims Team. We'll be sure to pass along your kind words to Abby and Neil's managers. We hope we can be of assistance again in the future.
BHSF
Although I had to contact BHSF a few…
Although I had to contact BHSF a few times because I had emailed the information to enquiries instead of claims eventually it was dealt with and a friendly letter from Neil Ryder wishing me a speedy recovery.
I have used them for decades and pleased with the service.
18 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Jane,
Thank you for your wonderful 4* review.
It's lovely to hear you're happy with your overall experience with us. We hope to be of service for many years to come.
BHSF
Chiropody claim
I spoke to Customer Services after a claim for podiatry treatment was refused in error by the Claims Department. The advisor I spoke to, Alan, was brilliant, very courteous and helpful. He investigated the problem thoroughly, and followed it up promptly. Thank you Alan!
24 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Rosemary,
Thank you for your excellent 4* review.
We're so glad to hear our Helpdesk team were able to assist with your query. If you do have any further questions, or need any guidance, please don't hesitate to get in touch.
BHSF
I received a text saying that the foot…
I received a text saying that the foot healthcare practitioner whom l have used previously and successfully claimed was not HCPC Registered which he is HCPC CH17196
This registration is clearly displayed on the bottom of the receipt that l submitted
An apology for my inconvenience would have been appreciated
23 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Paul,
Thank you for taking the time to leave us a review and we're sorry to hear of your upset.
When BHSF consider any claim, we go by the details shown on the submitted documentation. This is why our ‘Terms Of Use,’ which must be read and accepted when submitting any claim through our Online Portal, state exactly what is needed for our CST to consider any claim. If information is missing, a claim will be declined & require re-submitting with more evidence. Furthermore, HCPC registration isn’t indefinite, as practitioners are required to ensure this is kept up-to-date to retain their licenses. This is why we’ll always ask for proof of their registration number when claiming, so we can check this.
After reviewing your recent claim, I can see that it was declined correctly, as the HCPC number you’re referencing wasn’t shown on the submitted picture. You’d sent us half a picture, with this crucial detail missing off the bottom.
In future, please ensure you submit a full picture showing all the details. Should you need any help/ guidance on this though, please do not hesitate to contact our Helpdesk and we’ll do what we can to assist.
BHSF
SUPER SERVICE AND COMPANY
BSHF are always quick to respond and so very helpful. Amazing. Thank you for all your great services
23 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Sandra,
Thank you for your fantastic review and 5* rating.
It's great to hear you're happy with your overall experience with us. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Amazing sorted my query out very…
Amazing sorted my query out very quickly.
So helpful
19 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Elaine,
Thank you for your excellent 5* review.
We're glad to hear you're with your recent experience with us. We hope we can be of service again soon.
BHSF
Excellent customer service
Called customer helpline and spoke to lovely chap called Alan who was do helpful and talked me through my claim process.
12 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Dorothy,
Thank you for your amazing 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Alan and his manager. We hope we can be of service again in the future.
BHSF
Easy claim process
Easy claim process, and always handled quickly.
16 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Lisa,
Thank you for such an amazing 5* review, and we hope to be of such service to you again in future.
BHSF
Despite a little groggy after exercise…
Despite a little groggy after exercise I processed the claim without any problem, once I had entered the admission date
12 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Andy,
Thank you very much for your kind words and we'll always be here to help if you ever have a query, or need any guidance on claims.
BHSF
I cannot fault the continued excellent…
I cannot fault the continued excellent service provided by BHSF. I have been a member for many years and have always wished other companies followed the example set by BHSF. The claims are always dealt with promptly and payment made into my bank within a few days. Well done and thank you
11 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Maureen,
Thank you for taking the time to leave us such a lovely review and we hope to be of such service for many years to come.
BHSF
Password problems
I had password problems and couldn't sign in to make a claim. Neil Ryder was extremely patient and helpful and as a result I managed to sort out the problem.
10 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Amanda,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with the service provided by our Helpdesk team. We'll be sure to pass along your kind words to Neil and his manager. We hope we can be of service again in the future.
BHSF
Great Plan
I have this Plan via work, and I am so impressed how quickly you get reimbursed, and you get email notifications regarding the claim update.
Really easy to deal with and had no issues
10 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Susan,
Thank you for your fantastic 5* review.
It's great to hear you're happy with speed and efficiency of our service. We hope to be of service again in the future.
BHSF
Parvinder was very helpful to help me…
Parvinder was very helpful to help me online claim submission
Your staff is always very helpful and polite
I was very satisfied
Regards
Jyoti
9 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Jyoti,
Thank you for your excellent 5* review.
We're so glad to hear you're happy with your recent experience with our Helpdesk team. We'll be sure to pass along your kind words to Palvinder and her manager. We hope to be of service again in the future.
BHSF
Straight forward filled in form poste…
Straight forward filled in form posted it for optical claim and hardly any waiting .
27 mei 2026
Antwoord van BHSF
Hi Customer,
Thank you for your excellent 5* review.
It's great to hear you're happy with the speed of our service. If you ever have any questions, or need any guidance, please don't hesitate to get in touch.
BHSF
Number 1 in my book
There are the best love the company had them for years
9 juni 2026
Review zonder uitnodiging
Antwoord van BHSF
Hi Eddie,
Thank you for excellent 5* review.
We're so glad to hear you're happy with your experience with us. We hope to be of service for many years to come.
BHSF
Great customer service
Great customer service. Really easy to put in a claim and it is very quickly processed.
27 mei 2026
Antwoord van BHSF
Hi Asha,
Thank you for your excellent 5* rating and review.
It's great to hear you're happy with the service we provide. We hope to be of service again soon.
BHSF
Prompt payment and easy process
27 mei 2026
Antwoord van BHSF
Hi Customer,
Thank you for your wonderful 5* review.
We're so glad to hear you're happy with the speed and ease of the claims process. We hope to be of service again soon.
BHSF
Always paid any money within 7 days
Always paid any money within 7 days. Whenever I have to ring them the Staff are able to help me.
8 mei 2026
Antwoord van BHSF
Hi Susan,
Thank you for your fantastic 5* review.
It's great to hear you're happy with the speed of our service. We hope we can be of assistance in the future.
BHSF
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