I contacted Simply Health because I hadn't spotted that the scanning system had selected an incorrect claim amount. The person I dealt with was very helpful and did not waste time putting a note on... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Due to circumstances beyond my control, i was unable to login to my account. Frustrated, I called Simply Health and spoke with a customer representative who was a breath of fresh air. He resolved... Toon meer
Bedrijf heeft geantwoord
I’ve been with SimplyHealth for many years and it gives me the financial opportunity to upgrade the type of healthcare I can pay for. Simple things like hospital stays/physio/ophthalmologist/amongst o... Toon meer
Bedrijf heeft geantwoord
4 days ago I submitted a claim. checking on it what's going on. it's not there. update. they have nonsense requirements for accident claims.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Simplyhealth
Geschreven door het bedrijf
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessContactgegevens
Andover, Verenigd Koninkrijk
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,5
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Excellent as always
Excellent as always. Have never had a claim paid so fast . Brilliant dealing with them
10 juli 2026
Review zonder uitnodiging
Easy to contact and quick to reply
Easy to contact and quick to reply
13 juli 2026
Review zonder uitnodiging
I had to submit my claim three times in…
I had to submit my claim three times in June and still did not get any response .Then i submitted another claim and still did not any response in July
16 juni 2026
Review zonder uitnodiging
Quick, easy and value for money
I've been with Simply Health for many years and they keep me up-to-date with options and claiming is really easy and very quick.
22 juni 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello Lesley,
Thank you for your lovely review and long standing loyalty. I'm really pleased to learn that you find claiming really easy too.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have been a member for 12 years now
I have been a member for 12 years now, I would recommend Simply Health to all my friends as they are so helpful and such a quick payout.
10 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hi Friend of Ted,
Thanks so much for your great five star review.It's lovely to hear how happy you are with the service we provide and that you would recommend us.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
claim gone
4 days ago I submitted a claim. checking on it what's going on. it's not there.
update. they have nonsense requirements for accident claims.
11 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello Z Toth,
I'm sorry to hear you're unhappy with Simplyhealth. All submitted claims will show on your portal so I am unsure why yours has gone.
In order for us to investigate this further, please email us at customerrelations@simplyhealth.co.uk with your full name, date of birth and home post code.
Kind regards
Esther
Customer Relations
Simplyhealth
Great service very polite and quick…
Great service very polite and quick service
10 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello s,
Thank you for taking the time to award us with five stars, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
My request for paper claim forms was…
My request for paper claim forms was dealt with promptly. Let’s hope Royal Mail is as swift.
9 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hi ME,
Thank you for taking the time to leave us a lovely five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent customer service
Excellent customer service. For over twenty years I have always received access to knowledgeable and sincere team members.
Claiming is straight forward and payment is swift and very family friendly.
9 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello SK,
Thank so you so much for your amazing review and your long standing loyalty. It's great to hear you find our team knowledgeable and sincere. I'm also pleased you're happy with our claiming process too.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Issue with payment as i submitted twice…
Issue with payment as i submitted twice due to computer glitch. Problem fixed swiftly on online chat. A rare thing these days
8 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hi Amanda,
Thanks for your lovely five star review. I'm pleased to hear your claims issue was identified and resolved so swiftly for you.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent customer service
Excellent customer service polite & helpful staff would highly recommend taking out a policy with Simplyhealth.
8 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello Wendy,
It's so lovely to hear you find our Customer Service team excellent and polite. It's also great to know you would recommend us. Thanks also for awarding us with five stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Revised claim
I contacted Simply Health because I hadn't spotted that the scanning system had selected an incorrect claim amount. The person I dealt with was very helpful and did not waste time putting a note on my file - which should lead to the claim being revised to the correct amount. Very efficient and helpful.
Audrey
8 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello Audrey,
Many thanks for your wonderful five star review. I'm so pleased to hear you found the advisor so helpful and was able to provide you with a resolution so swiftly.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Brilliant service
Brilliant service. Easy to use and very clear on benefits.
7 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello Elizabeth,
Thank you so much for leaving us a great five star review.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
I have had problems before but none for…
I have had problems before but none for a while it is unbelievable how fast they dealt with my claim no fuss one contact and everything sorted fantastic thanks
7 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hi Arthur,
Many thanks for your great five star review. It's lovely to hear you found our claiming process really fast.
Take care.
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Really helpful staff
Really helpful and polite and too the point of the matter
7 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello David,
Thank you for sharing your experience of interacting with our staff and I'm pleased you found them really polite and helpful.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Slow review
I put in 2 claims within minutes of each other, one got approved the next day the other one they took 5 days to tell me the receipt isn't clear. Leaves me thinking surely you would look at both claims at the same time. Over a week now and still waiting for approval. Never been this slow on the past.
28 juni 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello Paul,
Each time you submit a claim, it is classed as one piece of work and enters into the queue. Each piece of work is managed independently. The majority of claims go through our automated system, however, on occasions, claims are manually processed which can a little while longer.
In order for me to look at your claims in more detail, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
Antwoord van Simplyhealth
Hello Cristina,
Thanks for taking the time to leave us a five star review, we really appreciate it.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick & easy claim…
Claim paid straight away as soon as I'd entered my details. Very impressed!
3 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hello Patricia,
It's so lovely to hear how impressed you were with the ease and speed of making your claim. Thanks also for awarding us with five stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Great service
Great system. Really easy to submit the claims and always paid quickly. If you need to contact them, the staff are super helpful.
3 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hi Daniel,
Thank you so much for leaving a great five star review and it's lovely to hear you find our system great along with the service we provide.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Policy worth every penny it costs.
Have been a member since I was 16 in my own right and under my fathers account up to that age and have always been more than happy with the whole process and ease of submitting claims.
The policy is worth every penny it costs.
2 juli 2026
Review zonder uitnodiging
Antwoord van Simplyhealth
Hi Graham,
Many thanks for your great five star review and your long standing loyalty to us. I'm pleased to hear you are more than happy with the service we provide.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
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