I used specs at home to order my first pair of online glasses. The frames were over £100 cheaper than seen in the opticians. The process was slick and Kashan was in touch straight away to check the p... Toon meer
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A very helpful, thoughtful and efficient Company. My Granddaughter decided that she didn't like the specs I bought her, and without hestitation, Specs at Home accepted the return and gave me a full re... Toon meer
I contacted Specs at home gave them my glasses make and model, found the one I had, which had snapped in half and ordered them at a very reasonable price. Excellent website, excellent service
First and Foremost Specs at Home Have Extraordinary Prices Beating All Of The Competion,Customer Services Are Excellet and Postage Very Quick. I Can't Highly Recommend This Company Enough.
Bedrijfsgegevens
Geschreven door het bedrijf
At SpecsatHome, we have a simple mission statement: to provide designer glasses at prices everyone can afford, while offering unparalleled customer service. That’s why you’ll find the latest styles from top designers like Ray-Ban, Jaeger and Police without the high street premium. What’s better, though, is you can take advantage of this season’s on-trend looks at affordable prices, all from the comfort of your own home. Backed by qualified opticians and offering a wide range of prescription lenses, we really are your one-stop online shop for all your eyewear needs. From sunglasses to fashionable day-to-day specs, we’ve got you covered. All this, with free UK delivery.
Contactgegevens
2 Mapleleafe Gardens, IG6 1LG, London, Verenigd Koninkrijk
- 02038862278
- info@specsathome.london
- specsathome.london
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Phoned the company as I was trying to…
Phoned the company as I was trying to locate a certain frame that I couldn’t get elsewhere to see if they stocked it (good range of glasses generally). Very helpful and thankfully they had them. Sent within three days as promised I really like the frames so I will keep them. Didn’t order lenses so I can’t comment on that part of the service. But I was impressed that I was phoned to make sure they had arrived and that I was happy with them. The price of the frames was good as well
Recent purchase
I bought a new pair of glasses from Specs at Home on Monday and it arrived today on Thursday. The delivery service was on time and arrived in good condition.
Exactly as advertised great online service
Exactly as advertised good communication and speedy delivery 👍🏽
Outstanding service
Outstanding service. Stocked the exact frames that I needed at an excellent price and delivered within days of ordering in excellent packaging. Will use again. Many thanks.
Good customer service
There was an issue with the product colour availability. They tried to contact me immediately. The situation was resolved very well. The gentleman I spoke to was very helpful and polite.
Ordered a stock line but item discontinued
Ordering a product then receiving a phone call 5 days after placing the order telling me they were discontinued 😟 alternative colour ordered due to timescales 😡but no discounted offered, price of product very competitive 👍Do differently ensure system stock is aligned to actual stock so positive client/ customer experience going forward👍
Raybans Order
Bought two pairs of Raybans. Excellent customer service throughout from Cherelle, who kept me updated on my order and delivery. Other companies should take note. Will order from here again.
Amazing customer service
A month after ordering my parcel and nothing arrived and no postage update. Kashan who works at specs at home helped me receive my order and gave me a full refund back. Cant praise them enough for going above and beyond. A massive shout out to Kashan
Really pleased with my purchase
Wouldn't hesitate to recommend…
Wouldn't hesitate to recommend Specsathome to everyone!
Great quality and very fast delivery. Item received with many thanks!
Great service
Easy online ordering
Easy online ordering, swift order processing and delivery, not to mention the kind, helpful customer assistance I received when calling with a query. Highly recommend.
Replacement frames
Bought a pair of frames to replace a pair my son had broke. Fantastic value, quick tracked postage delivery. Very happy
Great experience from start to finish
Great experience from start to finish. Kashan was incredibly helpful, he double checked my prescription before starting my glasses. He kept in touch right the way through the process. I have quite poor vision and went with the 1.74 lenses. They look very neat in a metal frame and are very light weight. I will definitely use Specs at Home from now on as I feel it’s a more personal service then buying from a large company. Thanks Kashan!
Quick, simple and easy ordering of frames
My elderly uncle for whom I care, regularly sits on his glasses causing varying degree of destruction of the frames. Wonderfully, Specs at Home sell the exact frame and so suddenly it's easy to buy-in excess frames ready for the inevitable next evet. Quick, simply and affordable
Excellent experience ordering new glasses
Excellent experience ordering new glasses. I had brilliant customer service from Kashan who ordered frames for me to try, sent them out very promptly, advised regarding the lens options and made it all as simple as possible. Would definitely recommend.
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