Michael from Customer Service was EXCELLENT! I was picking between two sale email offers, and Michael was patient and helpful. When working on my bill, Michael helped me find my Splash Cash to use and... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Splash provides good value for me. I'm not expecting earth shaking wines, but good drinkable ones, reds in my case. And, so far Splash has delivered on that. While the most recent case hasn't been... Toon meer
It’s not experience that makes great in only my emotions. It is knowledgeable good taste, and a true examination of these wines in a careful way that has made my purchase worthwhile. I think I’ve pr... Toon meer
Those inexpensive wines were quite enjoyable. Well, most of them, by far. I surely wished they had a few more Bordeaux and a few more Sauvignon Blanc bottles in that box but, hey, I get it. No com... Toon meer
Bedrijfsgegevens
Over Splash Wines
Geschreven door het bedrijf
It's not a wine club, it's a revolution.
Splash Wines is a family business, but not our first - our family has been in the wine industry for three generations. We set out to change the wine business when we launched Splash by doing away with the artificial markups that plague the industry. Just great wine, great pricing, and fanatical customer service! Join us today!
Contactgegevens
Verenigde Staten
- 844-444-9311
- customerservice@splashwines.com
- splashwines.com
4,5
Uitstekend
54K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had to call to receive the second…
I had to call to receive the second shipment and it’s supposed to be 6 Malbec. I only received 4 + 2 car-Sauvignon ( the same thing). When I called customer service they said that they couldn’t do anything.
8 april 2026
Antwoord van Splash Wines
Hello Jean,
We are truly sorry for the frustration you experienced regarding your recent shipment and for the confusion surrounding your wine selection. We fully acknowledge that not receiving the exact bottles you expected is disappointing, and we apologize for any stress caused by your initial contact with our team.
Please be reassured that we want to ensure you have a clear understanding of your order. We are sending you a personal email right now to explain the details of your shipment and to ensure this is resolved to your satisfaction. We appreciate your patience while we make this right.
Warm regards,
The Splash Wines Team
Antwoord van Splash Wines
Hello Debra,
We appreciate your positive feedback! We're happy you enjoyed our wine, fast delivery, and pricing. We are grateful for your support!
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Splash is my choice for wine!
The first time I ordered I thought the wine wouldn’t be all that great because of the low cost. I was wrong. The wine selection was great! We enjoyed all of it. Splash Wines has been my choice for ordering wines from then on and I am never disappointed. Packaging is excellent and the wine ships fast. Thank you!
9 april 2026
Antwoord van Splash Wines
Hello Susan,
Thank you for your continued support! We're happy to hear you were pleasantly surprised by our wine's quality and selection, especially given the price. It's great to know you've consistently enjoyed our wines, fast shipping, and excellent packaging.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
The prices are great
The prices are great, my last case was the best I have had and shipping is great.
7 april 2026
Antwoord van Splash Wines
Hello Kathleen,
Thank you for taking the time to leave us this positive feedback! We're happy to hear that you had a great experience with our prices, product, and shipping.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Wine is always delivered in a timely…
Wine is always delivered in a timely fashion. Sometimes breakage can occur, but in all the time we have been ordering from Splash wines, only once did we have any breakage.
The delivery people are very polite and are willing to put our wines inside our door. They are not allowed to come inside but they can just slide the wines inside the entrance which is a very big help to us.
Never a complaint on our part. Thank you!
8 april 2026
Antwoord van Splash Wines
Hello Beatrice,
We appreciate you taking the time to share your positive experience. We're happy to hear that our wine is delivered promptly and that our delivery personnel are polite and helpful. We are grateful for your continued business and thank you for your review.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Quality Bottles, Rapid Delivery
Splash Wines delivers an exceptional all-around experience. Their curated cases offer a premium selection at a fraction of retail prices. Five stars for both the value and the delivery speed—the ideal way to stock your cellar without breaking the bank.
8 april 2026
Antwoord van Splash Wines
Hello Amie,
Thank you for your positive feedback! We're happy to hear that you enjoyed our curated wine selection and fast delivery. It's great to know we could provide premium wines at a fantastic value, helping you stock your cellar.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Always a great experience
Always a great experience. I am not always home to sign so I have it delivered to a store close by by. In and out with out any problems.
1 april 2026
Antwoord van Splash Wines
Hello there,
Thank you for your positive feedback! We're glad you enjoyed your experience. It's great to know that delivering to a nearby store works well for you, especially when you're not always available to sign for deliveries at home.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Easy ordering and great wines
Easy ordering and great wines. Have been ordering for a long time now. Great company
1 april 2026
Antwoord van Splash Wines
Hello Larry,
We appreciate your continued support and are happy to hear that you find ordering easy and enjoy our wines. It's great to know you think highly of our company!
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Mary,
We appreciate your positive feedback! We're happy to hear that you enjoyed our wines and that our delivery was fast.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We are grateful for your support!
Warm regards,
Splash Wines Customer Service Team
Splash is really fantastic
Splash is really fantastic. Decent wines for great value, shipped pretty quickly too. My mother is a little snobby about her wine, and she says Splash is "alright," which means it will be exceptional for most people.
1 april 2026
Antwoord van Splash Wines
Hello Hayden,
We're happy to hear you find our wines decent and a great value! It's great they ship quickly, and even your wine-snobby mother thinks they are alright.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Very pleased customer
I have been buying from you - Splash Wine - for years.
Very rarely have I received a wine that I did not like. I always received a credit for the bottle, on those rare occasions.
There is nothing, negative, that I can say about Splash Wines. I'm very pleased and will continue buying your cases.
1 april 2026
Antwoord van Splash Wines
Hello Helen,
Thanks for your positive feedback! We appreciate your long-term support. It's great to hear you've consistently enjoyed our wines and that our credit process has met your expectations. We value your continued business and are delighted you're pleased with our service.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Great variety of wine
Great variety of wine. Packed nicely. Easy to pick up from delivery location
1 april 2026
Antwoord van Splash Wines
Hello Denise,
We appreciate your positive feedback and support! We're glad you found a great wine variety, and that your order was packed nicely and easy to pick up.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Service is great
When we have an event that we need to donate wine too it makes it very simple to do through your company because we get to choose what we're going to do and then when the product comes here we are able to donate it directly because of the packaging
8 april 2026
Antwoord van Splash Wines
Hello there,
We appreciate your positive feedback! We're happy to hear that our service simplifies your wine donations and that our packaging supports your efforts.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
The order arrive quickly and do all i…
The order arrived quickly and all the wines I have tried have been excellent.
7 april 2026
Antwoord van Splash Wines
Hello Nancy,
We appreciate your positive feedback! We're happy you received your order quickly and that everything you've tried has been excellent.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Great wine at great prices.
1 april 2026
Quickly shipped but I’d like to be able…
Quickly shipped but I’d like to be able to choose the day of delivery rather than be told it’s coming. Most wines are enjoyable.
7 april 2026
Antwoord van Splash Wines
Hello Eileen,
Thank you so much for the 4-star review! We are so pleased to hear that you’re enjoying the wines and that our quick shipping has been a positive part of your experience. We are truly sorry, however, that our current system doesn't allow for choosing a specific delivery date. We fully acknowledge that it can be a bit of a juggle to coordinate your day around a delivery notification, and we apologize for any inconvenience this causes.
Please be reassured that we take feedback like yours to heart as we look for ways to make our shipping process even more convenient for our members. In the meantime, many of our customers find that using tools like FedEx Delivery Manager or UPS My Choice can help provide a bit more control once the package is in transit. We truly appreciate your support and your honest feedback!
Warm regards,
Splash Wines Customer Service Team
Good wine at a fair price
1 april 2026
Antwoord van Splash Wines
Hello Richard,
Thank you for your positive feedback! We're happy to hear that you had a good experience with our service and fast delivery.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.