Michael from Customer Service was EXCELLENT! I was picking between two sale email offers, and Michael was patient and helpful. When working on my bill, Michael helped me find my Splash Cash to use and... Toon meer
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Lees wat reviewers zeggen
Splash provides good value for me. I'm not expecting earth shaking wines, but good drinkable ones, reds in my case. And, so far Splash has delivered on that. While the most recent case hasn't been... Toon meer
It’s not experience that makes great in only my emotions. It is knowledgeable good taste, and a true examination of these wines in a careful way that has made my purchase worthwhile. I think I’ve pr... Toon meer
Those inexpensive wines were quite enjoyable. Well, most of them, by far. I surely wished they had a few more Bordeaux and a few more Sauvignon Blanc bottles in that box but, hey, I get it. No com... Toon meer
Bedrijfsgegevens
Over Splash Wines
Geschreven door het bedrijf
It's not a wine club, it's a revolution.
Splash Wines is a family business, but not our first - our family has been in the wine industry for three generations. We set out to change the wine business when we launched Splash by doing away with the artificial markups that plague the industry. Just great wine, great pricing, and fanatical customer service! Join us today!
Contactgegevens
Verenigde Staten
- 844-444-9311
- customerservice@splashwines.com
- splashwines.com
4,5
Uitstekend
54K reviews
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Love my subscription
Love my subscription! Process is hassle free and I have spend the word amongst my friends!
1 april 2026
Antwoord van Splash Wines
Hello Jared,
Thanks for your positive feedback! We're happy to hear that you love your subscription and find the process hassle-free! We appreciate you spreading the word among your friends.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello David,
Thank you for sharing your positive feedback with us! We're happy to hear that ordering and pickup were easy, and that you had a good experience.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Great wines, Great price!!!
The wines I got were great and I love the fact that they made the process so easy. Plus the price was exceptional and I didn't need to join a subscription. I'm usually not home to sign and they gave the pickup option for delivery on the checkout screen which I loved! Will definitely be buying again!!
1 april 2026
Antwoord van Splash Wines
Hello Mona,
We're happy to hear that you enjoyed the wines and found the process easy. It's great you appreciated the exceptional price and the convenient pickup option. We appreciate your intention to buy again!
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com.
Warm regards,
Splash Wines Customer Service Team
Outstanding Service
They responded quickly fixing our order that was damaged during shipment.
8 april 2026
Antwoord van Splash Wines
Hello John
Thank you for your positive feedback and for taking the time to share your experience! We're happy to hear that we could quickly resolve the issue with your damaged order.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
The ease of ordering was the best part…
The ease of ordering was the best part of this case of wine .. the photo of the add on bottles of wine from Willamette valley are tiny & the bottles arrived that are plastic taste terrible
We ate extremely u happy with this whole case
31 maart 2026
Antwoord van Splash Wines
Hello Karen,
Thank you for your feedback. We are truly sorry that while the ordering process was easy, the actual wine was such a disappointment. We fully acknowledge your frustration regarding the size of the add-on bottles and the quality of the PET (plastic) bottles you received; we apologize for the poor experience and for failing to meet your standards.
Please be reassured that we want you to love every bottle you receive, and we stand behind our shipments with a 100% Satisfaction Guarantee. Since we haven't had the chance to assist you yet, please reach out to us at 844-444-9311 or customerservice@splashwines.com so we can look into your order and provide a resolution that makes this right for you.
Warm regards,
The Splash Wines Team
The wine arrived broken box & broken glass!!
The wine arrived with the box upside down and there were several bottles of wine with cracked tops and broker glass & corks. I had to take the bottles out 1by1 and try to salvage what I could. The bottles looked like they had been in storage somewhere for a very long time as they were so dusty!!
7 april 2026
Antwoord van Splash Wines
Hello Marilyn,
We are truly sorry to hear about the condition of your recent delivery. We fully acknowledge how upsetting it is to receive a box that was handled poorly and arrived with broken glass and compromised corks; we apologize for the mess and the inconvenience this caused you.
Please be reassured that this is far from the experience we want for our customers. Whether it was a carrier issue or a warehouse oversight regarding the dust on the bottles, we want to make this right immediately. Since we haven't had the chance to assist you yet, please contact us at 844-444-9311 or customerservice@splashwines.com. We stand behind our 100% Satisfaction Guarantee and will ensure your damaged bottles are replaced or credited right away.
Warm regards,
The Splash Wines Team
Antwoord van Splash Wines
Hello Kelvin,
Thank you for your positive feedback; we appreciate it! We're happy to hear that your orders were complete and delivered on time.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Every single bottle is very low-…
Every single bottle is a very low- quality wine. A lot is undrinkable. Are you people not tasting what you are importing ? I just opened a bottle just now and it was sour or spoiled with a brown tint. Every single case that we have ordered so far there are 2 to 3 bottles that are undrinkable. The rest of the bottles are of low-quality. We tried ordering different cases from your company but there is nothing different just the bottles are mixed up. We really want to continue being a loyal customer with your company since the price is affordable and have free shipping, BUT, we don't want to continue purchasing low-quality wine.
6 april 2026
Antwoord van Splash Wines
Hello Andrew,
Thank you for taking the time to share your experience with us, and we're truly sorry it wasn't the one we'd hoped to give you.
What you've described is sour, spoiled wine with a brown tint and multiple undrinkable bottles across several cases, which is absolutely not the standard we hold ourselves to at Splash Wines. We completely understand your frustration. You deserve better, especially as someone who has continued to give us a chance.
We want to make this right for you. Could you please reach out to us directly at customerservice@splashwines.com and share a few details about your orders? Things like your order numbers, the specific wines affected, and any photos, if you have them, would help us investigate this thoroughly and get to the bottom of what went wrong.
Your loyalty means a lot to us, and we don't take it for granted. We're committed to ensuring that every bottle you receive meets the quality you're paying for, and we won't rest until we've addressed this properly.
We hope to hear from you soon.
Warm regards,
Splash Wines Customer Service Team
Quick delivery and good wines
31 maart 2026
Antwoord van Splash Wines
Hello there,
We appreciate your positive feedback. We're happy you enjoyed the wines and our prompt delivery service!
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Super easy to order and delivery very…
Super easy to order and delivery very is quick
Great choice of wines
31 maart 2026
Antwoord van Splash Wines
Hello Kim,
We appreciate your positive feedback! We're so happy to hear our ordering process is super easy, delivery is quick, and we have a great choice of wines.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Quick turnaround and large varieties of…
Quick turnaround and large varieties of wine @ a great price!
7 april 2026
Antwoord van Splash Wines
Hello Artemus,
We appreciate your positive feedback. We're so happy to hear that you enjoyed our quick turnaround and large wine varieties at a great price.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Did not like receiving 3 Rosea bottles
Did not like receiving 3 Rosea bottles. Expected only red and white.. My phone blocked your ad as inappropriate because it contained an add for alcohol
Richard Broomham 614 716 9258
6 april 2026
Antwoord van Splash Wines
Hello Richard,
Thank you for your feedback. We are truly sorry that your recent shipment included Rosé when you were specifically looking for a red and white selection. We fully acknowledge how frustrating it is to open a case and find bottles that don't fit your preference; we apologize for the disappointment this caused. Regarding the ad issue, we also apologize for the annoyance of having our content flagged; unfortunately, some automated filters categorize all alcohol-related content that way, regardless of the brand.
Please be reassured that we want you to be 100% satisfied with every bottle you receive. Since we haven't had the chance to assist you yet, we will use the contact information you provided to reach out, or you can contact us at 844-444-9311 or customerservice@splashwines.com so we can make this right under our Satisfaction Guarantee.
Warm regards,
The Splash Wines Team
I usually enjoy all the wines in the…
I usually enjoy all the wines in the case, but this delivery there were several I was not pleased with.
7 april 2026
Antwoord van Splash Wines
Hello Shawna,
Thank you for your honest feedback. We are truly sorry to hear that this delivery didn't hit the mark, especially since you usually enjoy all of the wines in our cases! We fully acknowledge that it’s disappointing to receive several bottles that aren't to your taste, and we apologize for the experience.
Please be reassured that your satisfaction is our top priority, and we stand behind every bottle with our 100% Satisfaction Guarantee. Since we haven't had the chance to assist you yet, we’d love to learn more about the specific bottles you didn't enjoy so we can make this right. Please reach out to us at 844-444-9311 or customerservice@splashwines.com. We look forward to hearing from you!
Warm regards,
The Splash Wines Team"
Antwoord van Splash Wines
Hello Samuel,
We appreciate your positive feedback! We're so happy to hear that you find our service punctual and enjoy the wines we select.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Joe,
We appreciate your positive feedback and are so happy that you find our wines very nice and the price acceptable.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Andrew,
We appreciate your positive feedback and are grateful for your support! We're happy you enjoyed our wine, price, and service.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Happy with Splash Wines
Generally speaking, we’ve enjoyed all of the wines that we’ve received. Some of them we’ve really enjoyed! We, also, greatly appreciate that Splash Wines doesn’t force us into some continual membership. I don’t have to worry about cancelling an order. We simply order whenever we truly want to order. Then, when we order, we can order a few or a lot of bottles. We tend to place bigger orders so that we will have a nice supply for a while. We are really happy with Splash Wines.
7 april 2026
Antwoord van Splash Wines
Hello there,
Thank you for your positive feedback! We're happy to hear that you've generally enjoyed the wines you've received! We appreciate that you value our flexible ordering system, allowing you to order as much or as little as you want, whenever you want.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Theresa,
We appreciate your awesome feedback! We are so glad you enjoyed our wines and service.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Great wine selections and good prices
Great wine selections and good prices! I've been ordering from Splash many years and will continue doing so!
31 maart 2026
Antwoord van Splash Wines
Hello Robin,
We appreciate your positive feedback. We're happy you enjoy our wine selections and prices and have been a customer for years.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Michael,
Thank you for the 4-star review! We are truly sorry, however, that your latest shipment contained more screw-top wines than you care for. We fully acknowledge that for many of our members, the ritual of the cork is part of the enjoyment, and we apologize for the lack of variety in closures in your recent case.
Please be reassured that we carry a wide range of both cork and screw-cap bottles across our inventory. Since we haven’t had the chance to assist you yet, we kindly invite you to reach out to us at 844-444-9311 or customerservice@splashwines.com. We would love to discuss your specific preferences so we can help guide you toward future selections that better align with your style.
Warm regards,
The Splash Wines Team
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