Michael from Customer Service was EXCELLENT! I was picking between two sale email offers, and Michael was patient and helpful. When working on my bill, Michael helped me find my Splash Cash to use and... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Splash provides good value for me. I'm not expecting earth shaking wines, but good drinkable ones, reds in my case. And, so far Splash has delivered on that. While the most recent case hasn't been... Toon meer
It’s not experience that makes great in only my emotions. It is knowledgeable good taste, and a true examination of these wines in a careful way that has made my purchase worthwhile. I think I’ve pr... Toon meer
Those inexpensive wines were quite enjoyable. Well, most of them, by far. I surely wished they had a few more Bordeaux and a few more Sauvignon Blanc bottles in that box but, hey, I get it. No com... Toon meer
Bedrijfsgegevens
Over Splash Wines
Geschreven door het bedrijf
It's not a wine club, it's a revolution.
Splash Wines is a family business, but not our first - our family has been in the wine industry for three generations. We set out to change the wine business when we launched Splash by doing away with the artificial markups that plague the industry. Just great wine, great pricing, and fanatical customer service! Join us today!
Contactgegevens
Verenigde Staten
- 844-444-9311
- customerservice@splashwines.com
- splashwines.com
4,5
Uitstekend
54K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A human answered quickly at customer service
I recently interacted with Splash Wines' customer service and was very satisfied with the experience. The problem was solved quickly and professionally in a pleasant way.
26 april 2026
Review zonder uitnodiging
Antwoord van Splash Wines
Hello Billy,
We appreciate you sharing your experience with our customer service. We're happy to hear that the issue was solved quickly and professionally to your satisfaction.
If you need anything else, feel free to reach out via live chat or at our customer service email. We appreciate your support!
Cheers,
Splash Wines Customer Service Team
Order arrived on time and as ordered.
30 maart 2026
Antwoord van Splash Wines
Hello Cindy,
We appreciate you sharing your experience! We're happy to hear your order arrived as expected and on time.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Batya,
We appreciate you taking the time to share your feedback with us. We're glad you enjoyed your experience with our services.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Variety of wines available
Variety of wines available, and speed of delivery! Price is great!
Thx. The FedEx driver Kevin is great! He always bring in the cases of wines! I am a regular customer! Even as a Military family that have a base close with tax free Alcohol.
6 april 2026
Antwoord van Splash Wines
Hello Ray,
We appreciate your feedback! We're happy to hear you enjoy our wine variety, delivery speed, and pricing. It's great that our service is convenient, even with your military benefits.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We value your continued patronage!
Warm regards,
Splash Wines Customer Service Team
it all worked out.
6 april 2026
Antwoord van Splash Wines
Hello Ray,
Thank you for letting us know about your experience! We're happy to hear that everything worked out well for you.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Love this!
Love the delivery service! I love trying wines i usually would not buy, the pricing is unbeatable
6 april 2026
Antwoord van Splash Wines
Hello Theresa,
We appreciate your positive feedback. We're happy you love the delivery service and trying new wines, and that you find the pricing unbeatable.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Charlie,
We appreciate your positive feedback! We're happy you enjoyed our timely delivery, great prices, and very good wines.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
on time delvery
6 april 2026
Antwoord van Splash Wines
Hello Mr. Ralph,
Thank you for the 4-star review! We are so glad to hear your delivery was on time. We do truly apologize, however, that we fell just short of a perfect 5-star rating. We fully acknowledge that 'good' can always be 'great,' and we’d love to hear if there’s anything we can do to make your next experience even better.
Please be reassured that we are here to help. Since we haven't had the chance to chat yet, please feel free to reach out to us at 844-444-9311 or customerservice@splashwines.com if you have any feedback or if there is anything we can do to elevate your next shipment!
Warm regards,
The Splash Wines Team
The bottles are full size and very much worth the value.
The shipment came faster than I expected. The bottles were packed tightly. I did receive a case a couple of years ago from a family member and when I decided to order wine I remembered your company. One thing, it would be nice to substitute a rose’/moscato/blushes/muscadine or a lighter tasting wine. Seams of the 5 bottles I have tried so far the white and red are real strong. Just a suggestion.
28 maart 2026
Antwoord van Splash Wines
Hello Trinny,
We're glad the shipment arrived quickly and the bottles were packed well. Thank you for remembering us from your family member's gift. We appreciate your suggestion about offering lighter wine options. We'll consider this feedback as we update our selections.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Robert,
We appreciate your positive feedback! We are so happy to hear you were pleased with the decent quality, great prices, and fast delivery.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Great deal anytime!
Splash wines always has unique wines that I have for the most part enjoyed. A couple of picks have not been favs (one just not my taste but I cooked with it and the other one was way too sweet for me. The grape started with an M). Last order I was in a smallish Texas town with limited choices. Went online and placed an order. Problem solved.
6 april 2026
Antwoord van Splash Wines
Hello Mer,
Thanks for your feedback. We're glad you find unique wines with us! It's helpful to know some weren't to your taste. We appreciate you using our service while traveling in Texas.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Terrific wines at bargain prices
Terrific wines at bargain prices. What's not to like about this!!! I was surprised by the quality of the wines when I got my very first shipment, but all of my orders ever since have been exactly the same -- terrific wines at amazingly low prices. I recommend Slash wines to friends, especially to those who have come here for dinner and have shared our Splash wines with us.
Phil King, Spring Lake, MI
2 april 2026
Antwoord van Splash Wines
Hello Jane,
Thank you for sharing your positive experience! We're glad you enjoyed the terrific wines and bargain prices. It's wonderful to know you were surprised by the wine quality and that you recommend our wines to your friends.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Buyer Beware: Ordered "Top 18 Wines for Fall 18-Pack
Ordered "Top 18 Wines for Fall 18-Pack
All-White" with Groupon. Received two (2) bottles of old, dark yellow colored Sauvignon Blanc from 2020. Did not even open as they were clearly not consumable.
Others tasted like tin, bitter and not to my or friends liking.
Called Customer Service, as they "Guarantee" you will like the wine. They do NOT Guarantee anything but trouble in trying to secure your money back. Due to the use of a Groupon, they only refunded the shipping, not the price I paid for the Groupon.
21 februari 2026
Antwoord van Splash Wines
Hello Michele,
We are truly sorry to hear about the quality issues you experienced with your recent All-White order. We fully acknowledge how disappointing it is to receive bottles that appear past their prime or possess unappealing flavor profiles; we apologize for the frustration this has caused you and your guests.
Regarding your experience with our Satisfaction Guarantee, we fully acknowledge the frustration you felt regarding the refund process for your Groupon purchase. Please be reassured that we are committed to ensuring you are treated fairly and that your concerns are addressed. Our team has recently reached out to you via email to discuss this further and work toward a more comprehensive resolution. We kindly ask that you check your inbox (and spam folder) for our message so we can make this right.
Warm regards,
Spalsh Wines Customer Service Team
The cases are always packed well.
The cases are always packed well.
The communication is good. You'll always know when your case is arriving.
30 maart 2026
Antwoord van Splash Wines
Hello Mel,
We're happy to hear that our cases are always packed well and that our communication is effective! It's great you always know when to expect your order.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Glenn,
We appreciate your positive feedback! We're so glad you enjoyed our wine and its value.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Antwoord van Splash Wines
Hello Marcia,
We appreciate your positive feedback and are so happy that you enjoy our variety of wines and prices.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Delayed delivery due to damage to…
Delayed delivery due to damage to package. The situation was promply taken care of and a new shipment was made.
6 april 2026
Antwoord van Splash Wines
Hello Clyde,
Thank you for your feedback. We appreciate you taking the time to share your experience. We're happy to hear that the issue with the damaged package was resolved quickly with a new shipment.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
Wine not great
I found the ordering and delivery process very easy and I like the fact that there is zero commitment. However, the wine isn’t very good so I will probably not reorder.
27 maart 2026
Antwoord van Splash Wines
Hello Erin,
Thank you for your feedback regarding our easy ordering process and the flexibility of our no-commitment model. We are truly sorry, however, that the wines you received did not meet your expectations. We absolutely acknowledge how disappointing it is when the product doesn't match the convenience of the service, and we apologize for the 2-star experience.
Please be reassured that your satisfaction is our top priority, and we stand behind every bottle with our 100% Satisfaction Guarantee. We would hate for this to be your final experience with us without having the chance to make it right. Since we haven't had the chance to assist you yet, please reach out to us at 844-444-9311 or customerservice@splashwines.com so we can provide a resolution that reflects the quality we strive for.
Warm regards,
The Splash Wines Team
A reliable company that follows up w…
A reliable company that follows up w any query & ships fast!
4 april 2026
Antwoord van Splash Wines
Hello Margrit,
We appreciate you taking the time to leave your feedback! We're happy to hear that you had a positive experience with our fast shipping and follow-up support.
If you need anything else, feel free to reach out at 844-444-9311, via live chat, or at customerservice@splashwines.com. We appreciate your support!
Warm regards,
Splash Wines Customer Service Team
I don’t like like the wines
29 maart 2026
Antwoord van Splash Wines
Hello Melissa,
We are truly sorry to hear that you didn't enjoy the wines in your recent order. We absolutely acknowledge how disappointing it is to receive a selection that doesn't hit the mark for you; we apologize for the 1-star experience and the frustration of not finding a new favorite in the bunch.
Please be reassured that your satisfaction is our top priority, and we stand behind every bottle we ship with our 100% Satisfaction Guarantee. We want to make sure you only pay for wine you truly enjoy. Since we haven't had the chance to assist you yet, please reach out to us at 844-444-9311 or customerservice@splashwines.com so we can provide a resolution and help find something more suited to your preferences.
Warm regards,
The Splash Wines Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.