website not easily navigated,I place an order at $137us and was quoted $209-$349.00 for FedEx shipping to AB Canada, called them to ask why and was told very rudely that the quotes were accurate and i... Toon meer
Bedrijf heeft geantwoord
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I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caug... Toon meer
Bedrijf heeft geantwoord
Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Toon meer
Bedrijf heeft geantwoord
Ground Up had the part I needed with the most reasonable shipping cost. More importantly, it arrived in perfect condition due to the box being tough enough to survive FedEx shipping. Thank you Ground... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Contactgegevens
2 Commerce Blvd, 32164, Palm Coast, Verenigde Staten
- 2032351200
- info@ss396.com
- ss396.com
4,1
Goed
457 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Why I gave a 5-star rating
I ordered a variety of parts revolving around suspension & steering components for a 71 Chevelle. I am pleased with the quality. 98% or the parts were in stock parts and promptly shipped from the same warehouse. The remaining items arrived in less than a week of the initial order. I will be a repeat customer.
Thank You
23 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
We are glad to hear that you had a good experience and hope to see you back!
Quick service had what I needed quick service
Quick service had what I needed
21 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Joseph, thanks for the fantastic review!
Fast Shipping and Top of Line Products
ss396/Ground Up has extremely fast shipping and top notch restoration parts.
20 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Hey Jacob, thanks for the great review!
Antwoord van ss396.com
Kevin, thank you for the review and for shopping with us.
I ordered a 4 speed swap for a 70 monte…
I ordered a 4 speed swap for a 70 monte carlo, the parts were amazing quality and pedals are great
Here is where the problem is that these cars rarely came with manuals and its not te same as the chevelles
They sent me chevelle z bar ,linkage, and brackets expecting it to work
You can tell They did no actual R&D
To see if they were compatible
While it is true chevelles and monte Carlos share a good bit of parts
But for obvious reasons a monte carlo hood wont fit on a chevelle even tho they are very similar the hood is 6 inches longer
That its self shouldn't be so bad if they didn't give you 3 days to figure that out and after that your stuck with it
The only reason they are getting a 3 star is i cant deny the quality of part they are of good quality and came with all the parts to assemble everything but I will be having to fabricate the brackets and linkage after I paid 300 for the kit
If you have a 70 monte carlo buy the pedals only they are great and buy a hydromax kit they are only 90 bucks for the pedals rest of the kit is useless
9 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Shawn, could you please give us a call so we can go over this with you. You can ask for the sales manager, thanks!
Order was correct and delivered on time steering shaft
Order was correct and delivered on time
9 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Glad to hear you had a good experience Randall!
found easily what I was looking for
found easily what I was looking for. Good delivery service. Thank your very much.
18 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thank you for shopping with us Irene!
Needed technical assistance before…
Needed technical assistance before ordering my parts and the salesman was very polite and knowledgeable about the parts I needed. Very relaxing feeling dealing with this company. Parts are exactly what I need and look great.
6 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
We are glad to hear that Robbie! Call us back anytime!
Good price and excellent shipping speed
12 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Mike, thanks for the review!
Item was missing from original order
Item was missing from original order. Prompt reply to inquiry. Shipped quickly and arrived packed well in great condition!
14 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Glad your issue was resolved in a timely manner! Thanks for shopping with SS396!
Antwoord van ss396.com
Hi Brian, you ordered your catalogs on 2/2. As stated on the website, catalogs can take 4-6 weeks to arrive. It has only been 2.
In stock or readily available products
In stock or readily available products unlike some other company's that are backordered 2 months. Helpful customer service that was easy to communicate and understand.
7 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Hey Mike, thank you so much for the great review! We are glad you have a great experience shopping with SS396!
Great quality
10 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thank you for the five star review Zachary!
Fast and easy
9 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Jason, thank you for the review!
prompt shipping but shipping cost was high for a small package
just what i needed
30 januari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thanks for the review John!
Antwoord van ss396.com
Thanks, Eric! We’re happy to hear you were impressed with both the shipping speed and the quality of the products. We appreciate your support and your business.
Not enough tape to complete the…
Not enough tape to complete the job.luckily I purchased two kits. but now I have to order a 3rd to complete the second set of stripes. The tape isnt the same diameter as the stencile so had to modify the stencile to make perfect stripes.
7 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Hi Stephen, these come directly from the manufacturer. So unfortunately we can't control the amount of supplied tape. We apologize for any inconvenience.
Order a stainless fuel tank from 396
Order a stainless fuel tank from 396. They ship one from original parts group. If I knew that was the case I could’ve got it cheaper if I would’ve went right through original parts group.
23 januari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Ed, we sell lots of product from, OPGI. If you ever would like to know for sure who is the manufacturer, it is listed on the website with the item. Or feel free to give us a ring!
Birthday gift for son
Package was received in good condition. It’s a birthday gift for our son so he won’t receive it or install in until the end of this month. Looks like it will be a nice addition on his chevelle once he installs it.
5 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Thanks for the review Debbie, I hope he enjoys the gift!
Quality Inspection Missed
One of the items I ordered (CV07-G02) was missing hardware (qty.6 #8-32 small pattern nuts to secure the molding.
2 februari 2026
Review zonder uitnodiging
Antwoord van ss396.com
Javier, sorry to hear that! Please give tech support a ring and they can help you out!
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