Dawn & Leanne were very helpful in sorting my order out for me. Communication was excellent and they managed to resolve the issue and get the amended order out the same day to avoid delays. The help w... Toon meer
Bedrijf heeft geantwoord
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We want to thank the staff so much they were so helpful in the purchase from staircaase direct, we needed some very specific dimensions and they were provided, also ordered on Froiday delivered on... Toon meer
Bedrijf heeft geantwoord
Web site was comprehensive and easy to navigate Prices looked reasonable and range of products allowed me to make good mix and match choices.
Bedrijf heeft geantwoord
I ordered various stair parts including a Thirsk colonial post which stated complete. When it arrived the cap was missing. Apoerently these gave to be purchased separately which I found a bit mislea... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Fabrikant
- ook in
- Trappenplaatser
Geschreven door het bedrijf
Stairparts Direct are manufacturers and suppliers of timber staircases and associated stair parts to customers nationwide across the UK. Buy Factory Direct, purchase your stair parts directly from the supplier, as we design, manufacture and deliver at an unbeatable price. Browse our extensive collection, we manufacture and offer a large range of designs of spindles, newel posts, handrails, caps and trims; we are your one stop shop for any staircase project. Get in touch with our professional and friendly industry leading team, we are happy to guide you through any questions you may have, we will support you throughout this process. Our premium staircases and parts are expertly crafted with meticulous attention to detail, guaranteeing a reliable final product. We know how important it is that our customers receive their orders as fast as possible, which is why we offer a free speedy delivery on all stairparts with no minimum order! Start saving money today and buy direct from the manufacturer. You'll be amazed out our unbeatable quality, service and price
Contactgegevens
Stairparts Direct, Site 3A, Harelaw Industrial Estate, DH9 8UJ, Stanley, Verenigd Koninkrijk
- 0191 341 0077
- sales@stairpartsdirect.co.uk
- stairpartsdirect.co.uk
4,7
Uitstekend
840 reviews
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Excellent company
Excellent company. Jade who deal with my over the phone order was very professional and helpful. I would recommend Stairparts direct.
6 mei 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
We really appreciate you taking the time to leave your review, we are more than happy to help.
Great company
Great company, first class service and super fast delivery.
1 mei 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for leaving your review, we appreciate your custom!
Good selection of parts online ,site is…
Good selection of parts online ,site is easy to navigate and order from all parts are good quality and reasonably priced.
Standard delivery time could benefit from being a bit quicker .
28 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your review, we appreciate you taking time to provide feedback. Please don't hesitate to contact us if we can help in the future
I recommend this company already
I recommend this company already ordered spindles I've gone back and ordered some more the packing and delivery is spot on
29 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your fantastic review, we really appreciate you taking the time to post it.
Great product really good quality
Great product really good quality . Customer service excellent and delivered ahead of schedule . Have ordered more products
28 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
We appreciate you taking the time to leave your review, please let us know if we can be of any help in the future
Thankyou to the lady who took the…
Thankyou to the lady who took the order. She was informative aqnd helpful. Bless you.
25 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your kind review, we're happy to help wherever we can
Poor advice.
Before ordering my bannister, I called your sales helpline! I asked what size screws they would suggest for a brick wall and the suggested spacing between fixings. I was told as they weren't installing it they couldn't advise! Surely they could have said as a guide we suggest this.
18 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for taking the time to review our business, all feedback is important to us and we do apologise that you did not receive the advice you were looking for.
We are primarily wood turners and types of brick are outside of our remit. We always recommend speaking to a qualified tradesperson for advice on specific projects. We are always happy to help where ever we can and are sorry that on this occasion we were not able to provide the information you requested.
Thank you for your custom.
Website was very quick and easy to navigate and…
Website was very easy to navigate and to order from ! I used Stairpartsdirect in the past and it only became better over the years.
24 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for leaving your review! We appreciate your business and please let us know if you need any assistance in the future.
Quality product at a fair price
Quality product at a fair price. Free and very prompt delivery. Great communication thoughout transaction. Will definitely use again.
22 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your fantastic review, we really appreciate you taking the time to share your experience and look forward to helping you in the future.
New customer
Just placed my second order. Service on first order was excellent with free delivery
2 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for your review, we really appreciate this! Thank you for your custom.
Reliable service
Easy to order and delivery was quick and efficient
22 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for leaving your fantastic review, we really appreciate this.
Stairpats direct had a great selection…
Stairpats direct had a great selection of items to chose from, great prices. The ordering process was easy and a s peedy delivery. The items were in A1 condition and what else could you ask for.
22 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
We are pleased to hear that you are happy with our products and service. Thank you so much for taking the time to leave your review.
Good website.
Good prices, good website with all relevent information on an extensive product base. Easy to navigate.
17 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for leaving your review! We appreciate this.
Easy to navigate website, free delivery of awkward shape/size item.
Easy to navigate website, clear information and
16 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your review, we really appreciate this!
Quality.
Amazing service, easy to navigate website select your items. Delivery was quick and the items were all of high quality. Well Impressed and would highly recommend
3 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
We are happy to hear you are impressed with our service and products, thank you for leaving your review and please let us know if we can be of any help in the future.
Chuffed/chuffed/chuffed.
Chuffed/chuffed/chuffed.
We've just had a full flight of stairs with a landing balustrade made of solid oak with glass panels from Stairpartsdirect...We're completely over the moon with the overall aesthetics and the quality of finish of our new staircase..a joy to behold...More importantly though Stairpartsdirect's marvelous attention to detail right from our initial inquiry to the staircases stress free on time delivery...Their patience through out has been saintly..especially from young Danial and of course from Andy his boss too..both have been outstanding a credit to the company...Also you're very skilled workshop team deserve a mention/credit too for their amazing skill in making these beautiful stairs....Thank you all so very much, Sandra and Brian :-)
12 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your kind words, it was a pleasure to work with you. We are so pleased to hear that you have had such an excellent experience and that your staircase looks amazing
Overall just good and easy
Easy ordering additional products thru “live chat” on website. Prompt responses and resolve of request
7 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for your review, we appreciate you taking time to provide feedback. Please don't hesitate to contact us if we can help in the future
perfectly finished and very well oacked very quick delivery
brilliant quick delivery and perfectly finished product
1 april 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you so much for taking the time to leave your review, we are glad to hear that you are happy with your items. Thank you for your custom.
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and understanding
28 maart 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
Thank you for leaving your review, we really appreciate this.
Brilliant
Great service
Fast delivery
Happy with quality of items
26 maart 2025
Review zonder uitnodiging
Antwoord van Stairpartsdirect
We are pleased to hear that you are happy with our products and service. Thank you so much for taking the time to leave your review.
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