Great service from engineers. But admin went so slowly. I think Stannah forgets that their products are essential for life for their customers and by not having a working lift for two weeks require... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Honest sales visit (no over selling) but told us what we needed in a clear unambiguous manner. Phone calls from Stannah pertinent, timely and courteous. Electrician, plumber and chair fitter all show... Toon meer
Bedrijf heeft geantwoord
Very satisfied with service and advice. My husband only used stair lift perhaps eight times before he passed away ,it proved very useful at the time and l will keep it for guests and myself should sta... Toon meer
Bedrijf heeft geantwoord
My Srannah stairlift was installed about 9 months ago, and has always performed faultlessly. It was recently checked over and serviced. Jason, the Service Engineer, explained its workings, and I app... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Contactgegevens
Watt Close, SP10 3SD, Andover, Verenigd Koninkrijk
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Uitstekend
6K reviews
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service
Arrived when expected, did a thorough service, will return with extra parts. Engineer was very helpful & knowledgeable.
2 april 2026
Antwoord van Stannah UK
We appreciate you sharing your experience. We're happy to hear that our engineer was helpful and knowledgeable and that the service met your expectations.
Good product
Good product. Works well. Installed efficiently and quickly. Price very reasonable.
1 april 2026
Antwoord van Stannah UK
We appreciate you sharing your positive experience with our product. We're happy to hear that the installation was efficient and the price was reasonable.
The engineer was excellent explained…
The engineer was excellent explained what he was doing and friendly and polite
2 april 2026
Antwoord van Stannah UK
We appreciate you sharing your positive experience. We're happy to hear that our engineer was excellent, friendly, and polite while explaining the service.
Antwoord van Stannah UK
We're happy to hear that our team was punctual and efficient. Thank you for sharing your positive experience with us!
Antwoord van Stannah UK
We appreciate you sharing your positive experience with our service. Thank you for your feedback and the four-star rating!
Just really professional in all…
Just really professional in all aspects, from quote to installation.
2 april 2026
Antwoord van Stannah UK
We appreciate you sharing your experience. We're happy to hear that you found every aspect of our service professional.
Excellent Service!
I love my Stannah stairlift! It’s been a life changer. No more painful ascending and descending the stairs. I purchased one with a retractable hinge so my small hallway and landing are clear of any obstruction. The foldable stairlift fits neatly on the stairs leaving space for visitors to get by. The installation took only 4 hours and my staircase and surrounds were left in a pristine condition afterwards. The Stannah installer explained in precise detail how to use it and didn’t leave until I demonstrated I could safely operate it myself. I was given an instruction booklet and contact details should I need them. The stairlift comes with a 2 year warranty too. From the initial consultation to the fitting a few days later everything went smoothly so I wouldn’t hesitate to recommend this company.
27 maart 2026
Antwoord van Stannah UK
Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with our team. It's great to know that you think we provided a professional service and clear explanations about the stairlift. We're also pleased that the installation process went smoothly and that the installer was able to demonstrate the stairlift to your satisfaction. Your satisfaction is our top priority, and it's fantastic to hear that the stairlift is making a significant difference in your daily life.
Stannah’s service from the start was…
Stannah’s service from the start was fantastic. From the initial survey and quote to the fitting. Could not fault them at all. The stair lift looks very neat and is great for my father.
1 april 2026
Antwoord van Stannah UK
Thank you for taking the time to post a review and the lovely comments. Our complete customer service is something we pride ourselves on throughout all aspects of our company, so it's wonderful to hear that you found this to be a positive experience and that your father is enjoying the many benefits of having a Stannah stairlift installed.
Friendly and good service
The lift was installed almost four years ago and has been a great asset in a split-level house. The service was on on time, informative and courteous.
1 april 2026
Antwoord van Stannah UK
We're so glad to hear that the lift continues to be a great asset to your home. We appreciate you taking the time to share your positive experience with our service.
Good thorough servicing.
1 april 2026
Antwoord van Stannah UK
Thank you so much for your 5* review and the positive feedback, we pride ourselves on our customer service and it's great to hear that you are happy you chose Stannah.
Stannah responded promptly
Stannah responded promptly
The call receptionist was helpful and followed up as she said she would do.The engineer efficiently fixed the problem after careful assessment.
A new part will follow in due course
Thanks to Stannah
2 april 2026
Antwoord van Stannah UK
We're happy to hear that you received prompt assistance and that the engineer efficiently resolved the problem. We appreciate your positive feedback and thank you for choosing us.
Antwoord van Stannah UK
We're happy you received excellent service; we appreciate your positive feedback.
Antwoord van Stannah UK
We appreciate you taking the time to leave us this great review. We're so glad you had a positive experience with our service.
The visit went very well!!
The visit went very well!! The person who was doing the service for the chair rang me before hand to.let me know how soon he would arrive. Once he arrived he started working on the chair straight away. He was was friendly & very professional. I was very happy with the whole experience.
31 maart 2026
Antwoord van Stannah UK
We're happy to hear that the service visit went well and you were happy with the communication beforehand. It's great to know that you found the service professional and friendly. Thank you for sharing your positive experience!
quick and efficient
31 maart 2026
Antwoord van Stannah UK
We are happy to hear that you are pleased with our service. Providing our customers with the best service is our priority - thank you for taking the time to leave this review for us.
Great experience all round
Great experience all round. Stewart was friendly when he came out and explained everything to us. He gave us the cost of the stairlift and the extended warranty so nothing was hidden. When Ross came to install he worked quickly and cleanly he was friendly and made sure that we knew exactly how to operate it . Would definitely recommend them as they were first class.
31 maart 2026
Antwoord van Stannah UK
Thank you for your wonderful feedback. We’re thrilled to hear that you are pleased with our product and the installation process. Our team takes great pride in ensuring safety and quality, and it’s gratifying to know that our fitter demonstrated care and attention to detail throughout his work.
Antwoord van Stannah UK
We're so happy to hear you consistently receive knowledgeable and excellent service from us, and appreciate the explanations provided.
Great service
26 maart 2026
Antwoord van Stannah UK
Thank you for taking the time to give this feedback and 5 stars, it's always great to hear when things have gone well and your happy with the service received from us
Everything from initial enquiry to…
Everything from initial enquiry to completion was excellent Richard the fitter was excellent too
31 maart 2026
Antwoord van Stannah UK
Thank you for taking the time to give this amazing feedback and 5 stars, it's always great to hear when things have gone well and your happy with the service received from us.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.