Great service from engineers. But admin went so slowly. I think Stannah forgets that their products are essential for life for their customers and by not having a working lift for two weeks require... Toon meer
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Honest sales visit (no over selling) but told us what we needed in a clear unambiguous manner. Phone calls from Stannah pertinent, timely and courteous. Electrician, plumber and chair fitter all show... Toon meer
Bedrijf heeft geantwoord
Very satisfied with service and advice. My husband only used stair lift perhaps eight times before he passed away ,it proved very useful at the time and l will keep it for guests and myself should sta... Toon meer
Bedrijf heeft geantwoord
My Srannah stairlift was installed about 9 months ago, and has always performed faultlessly. It was recently checked over and serviced. Jason, the Service Engineer, explained its workings, and I app... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Contactgegevens
Watt Close, SP10 3SD, Andover, Verenigd Koninkrijk
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Uitstekend
6K reviews
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The engineer was incredibly helpful
The engineer was incredibly helpful, knowledgeable and efficient. Fixed all the loose bits and gave it a general service and it's working beautifully. He was prompt and polite and everything was smooth and satisfying.
7 april 2026
Review zonder uitnodiging
Antwoord van Stannah UK
We're so glad to hear that the engineer was helpful, knowledgeable, and efficient in resolving the issues and providing a general service. We appreciate your positive feedback, thank you for choosing Stannah.
Same engineer
Same engineer, meaning he knew layout of house and our particular lift, which ensures consistency and quality
8 april 2026
Antwoord van Stannah UK
We appreciate you sharing your experience! It's great to know that having the same engineer has ensured consistency and given you peace of mind.
Good friendly service
8 april 2026
Antwoord van Stannah UK
Thank you so much for taking the time to leave a review.
Engineer arrived on time and completed…
Engineer arrived on time and completed the service. Pleasant person and left the place tidy.
1 april 2026
Antwoord van Stannah UK
We appreciate you sharing your positive experience. We're happy to hear that our engineer was punctual, pleasant, and tidy while completing the service.
A stairlift to Heaven for our Mom!
The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home - and we, her family, desperately want her to be able to stay in he own home as long as life lasts. The staff and support of Stannah are impeccable.
2 april 2026
Antwoord van Stannah UK
Thank you for sharing your positive experience! It's wonderful to hear the stairlift has contributed to your mother's happiness and well-being, allowing her to remain in her home. We appreciate you acknowledging our team's support; it means a lot to us.
Antwoord van Stannah UK
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our team knowledgeable and helpful!
Antwoord van Stannah UK
Many thanks for taking the time to leave a review regarding your recent service visit.
Excellent service
It was excellent. Appointment easily made, good follow-up communication, engineer arrived on time and was friendly, efficient and tidy. Just what i have come to expect from a first class company
2 april 2026
Antwoord van Stannah UK
We're happy to hear that you were happy with the communication, and the engineer was friendly, efficient, and tidy. We appreciate your amazing feedback and 5 stars.
Rep was helpful
Rep was helpful, informative and discussed options regarding servicing, reconditioned stairlifts etc without being at all pushy
We are pleased with the stairlift and have opted for adding additional years to the warranty to ensure we do not have to worry about affording services or the cost of any repairs in the future. Stannah’s excellent warranty package sealed the deal.
We were told we could still choose the colour of the seat cover on a reconditioned lift but when it came it wasn’t what we had chosen.
1 april 2026
Antwoord van Stannah UK
We appreciate your positive feedback regarding the service and warranty. We're happy you are pleased with the stairlift. Sorry that the seat cover color wasn't what you chose for the reconditioned lift, we will feed that back to the relevant team. Thank you for bringing this to our attention.
Antwoord van Stannah UK
We appreciate your positive feedback regarding our annual service and engineer's courtesy and cleanliness. Thank you for your time.
The gentleman that did the quote was…
The gentleman that did the quote was polite and helpful.
The job was completed quickly and it works well.
Very happy 😊
31 maart 2026
Antwoord van Stannah UK
We're happy to hear that the person providing the quote was polite and helpful. We appreciate you mentioning that the job was completed quickly and works well.
Antwoord van Stannah UK
We're happy to hear that you consistently receive great service! Thank you for allowing us to service your stair lift for so long.
Antwoord van Stannah UK
We appreciate your kind words and are glad you were happy with our service. Thank you for your feedback!
Antwoord van Stannah UK
Many thanks for taking the time to send us a review. I am pleased to hear that everything went well and hope that the stairlift is making a difference.
Expertise of getting it don
30 maart 2026
Antwoord van Stannah UK
We're glad you found our expertise helpful, and we appreciate your positive feedback. Thank you for sharing.
Antwoord van Stannah UK
Many thanks for your positive review regarding your recent service visit.
Excellent all round service
Excellent service/communication/carpenter/electrician/installer. All aspects went very smoothly. Couldn’t have asked for more. Many thanks. Highly recommended.
30 maart 2026
Antwoord van Stannah UK
We're happy to hear that everything went smoothly with our service, communication, carpenter, electrician, and installer. Thank you for your recommendation; we appreciate it!
Routine 6 monthly maintenance
Routine 6 monthly maintenance fixed a problem with a screw that was working loose. Engineer also tightened up the whole stairlift connections to the stairs to cut out vibration which was probably the cause of the screw working loose. Engineer turned up to appointment on time and provided an excellent, friendly service. Highly recommended after sales service
2 april 2026
Antwoord van Stannah UK
We're happy to hear that the routine maintenance addressed the loose screw and vibration issues. It's great the engineer was punctual and provided excellent service. Thank you for recommending our after-sales service!
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