I have to say that I have received wonderful service from Starplan today. I had a problem with a wardrobe door, and I called Sid at their customer service department and explained my problem. I mad... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Natalya was fab, nothing was too much for her. She helped design our bedroom and hall bookcases. Very accommodating and friendly. Would recommend!
Bedrijf heeft geantwoord
We love our new kitchen from StarPlan- looks great, great quality and design- can’t get over how many cupboards and spaces we now have for the space. The best part, our pantry cupboard- we couldn’t ha... Toon meer
Bedrijf heeft geantwoord
When we entered the shop we were greeted by Heather, she was so friendly, she guided us through the shop, answered all our queries, and spent a lot of time going through all our needs, nothing was any... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Slaapkamermeubilair winkel
- ook in
- Bouwwinkel
- Keukenwinkel
- Meubelfabrikant
- Meubelmakerij
- Meubilair-op-maat leverancier
Over Starplan
Geschreven door het bedrijf
Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.
After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.
Fitted Bedrooms
Home Living
Fitted Office
Kitchens
Sliding Wardrobe
Freestanding Wardrobes
Beds & Bedframes
Book a FREE Fitted Design
Book a Kitchen Consultation
*Kitchens are NI Only
Contactgegevens
173 Killyman Road, BT71 6LN, Dungannon, Verenigd Koninkrijk
- 028 8772 5497
- customerservice@starplanbedrooms.com
- starplandirect.com
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 95% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
excellent craftsmanship and excellent…
excellent craftsmanship and excellent staff frim start to finish
6 augustus 2026
Antwoord van Starplan
Hi Donna, thank you for leaving us a review! We greatly appreciate it! Thank you for going with Starplan!
Everything was great
18 mei 2026
Antwoord van Starplan
Hi, thank you for taking the time to leave us a review. We appreciate our customers taking the time to do this. Thank you for choosing Starplan!
Excellent customer service
Excellent customer service. Fitters turned up on time. Very professional and helpful
26 mei 2026
Antwoord van Starplan
Hi, thank you for taking the time to leave us a review. Your feedback has been passed along! Thank you for going with Starplan!
Antwoord van Starplan
Hi Mr Lemon, thank you for taking the time to leave us a review! We greatly appreciate! Thank you for choosing Starplan!
Sara was very knowledgeable and gave…
Sara was very knowledgeable and gave great advice throughout the process. Installation went great and the quality of fitting and product is amazing
6 augustus 2026
Antwoord van Starplan
Hi Mr & Mrs Stewart, thank you for leaving us a review! Your feedback has been passed along! Thank you for choosing Starplan!
Wardrobes delivered on time
Wardrobes delivered on time, fitted quickly & efficiently by friendly staff who cleaned up after themselves. Starplan also fitted a new kitchen for us so can highly recommend thrm
30 juni 2026
Antwoord van Starplan
Hi Doreen, thank you for leaving us a review! Your feedback has been passed along! Thank you for choosing Starplan for your Kitchen and bedroom!
Great experience from start to finish
Great experience from start to finish. The staff at the Cannock branch were knowledgeable and supportive with our design - Jon advised what would be appropriate for our small bedroom. Fitters worked tirelessly on a ridiculously hot day and completed the job quickly.
25 mei 2026
Antwoord van Starplan
Hi Rose, thank you for leaving us a review! We are delighted to hear that you had a great experience from start to finish! Your feedback has been passed along! Thank you for going with Starplan!
Antwoord van Starplan
Hi Peter, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Good communication and willing to accept my change of mind. It's now a pleasure to walk into my bedroom.
18 mei 2026
Antwoord van Starplan
Hi Margaret, thank you for leaving us a review! We are pleased to hear that you are enjoying your new Starplan bedroom! Thank you for choosing Starplan!
Fabulous job from beginning to end
Fabulous job from beginning to end. Great communication from Stephen, Mark and all the team made the experience stress free. Cannot praise the team highly enough. Work completed to first class specification. Thanks Starplan Bangor 😀
4 juni 2026
Antwoord van Starplan
Hi Kenneth, thank you for leaving us a review! Your positive feedback has been passed along to the team! Thank you for choosing Starplan for your new Kitchen!
Starplan Warrington was closing down so…
Starplan Warrington was closing down so we bought a wardrobe package at a discount we have only assembled this recently but are very happy with the product
23 mei 2026
Antwoord van Starplan
Hi Janice, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for choosing Starplan!
Sales assistant was very helpful and…
Sales assistant was very helpful and took time with me while I chose colour and handles and I was pleased with delivery and quality of furniture
Mrs I Forsythe
15 juli 2026
Antwoord van Starplan
Hi Mrs Forsythe, thank you for leaving us a review! We are delighted to hear that you were pleased with your delivery and quality of furniture! Thank you for using Starplan!
Bedroom furniture
Service at store, quality of product and all staff helpful. Heather at the Bangor store seen to everything we needed. Would recommend to others
13 mei 2026
Antwoord van Starplan
Hi Linda, thank you for leaving us a review! Your feedback has been passed along! Thank you for recommending Starplan!
Brilliant service from start to finish
22 juni 2026
Antwoord van Starplan
Hi Jen, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for choosing Starplan!
The quality from planning to fitting is…
The quality from planning to fitting is excellent. Very pleased with my new bedrooms.
1 juli 2026
Antwoord van Starplan
Hi, thank you for taking the time to leave us a review! We are delighted to hear that you are pleased with your new Starplan bedrooms! Thank you for going with Starplan!
From start to finish everything was…
From start to finish everything was great. Measured Ordered and delivered. The guys were very professional and extremely tidy
4 juni 2026
Antwoord van Starplan
Hi Anne, thank you for leaving us a review! Your positive feedback has been passed along! We are delighted to hear that everything was great from start to finish! Thank you for going with Starplan!
Delays
My kitchen was from the online offer at a set price. The customer service agent in store was very efficient at getting the kitchen designed and it was easy to add on extras/upgrades to get what I wanted. Some tweaks were also made at the end to get the price down a little bit more to where I was happier.
I was given an estimated month for installation in store but the timeline moved out about 6 weeks due to delays in getting the customer service agent to my home.
The kitchen arrived on time and the fitters arrived on time.
The kitchen fitters were not able to complete the kitchen in the allocated 2 days. I was left a week with an unusable kitchen, until they were able to come back to restart the work. I have a baby, so this was a very stressful delay.
The fitters advised that I would need upstands as there is a gap between my worktop and wall. This was ordered with starplan by the fitters. I also contacted starplan about it, but they did not respond to me, they contacted the fitter directly. I am now 3 months on, still with no upstands.
14 mei 2026
Antwoord van Starplan
Hi Claire, thank you for leaving us some feedback. We have taken your feedback on board to help improve our services. The fitting of the upstands is due to be completed as a goodwill gesture. We apologise for any delays and will be in contact with you to arrange a date to conduct this additional work.
Very good service and did it in one day
3 juni 2026
Antwoord van Starplan
Hi Martin, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for going with Starplan!
Antwoord van Starplan
Hi, thank you for leaving us some feedback. We are sorry to hear that your installation was not up to standard. We have investigated this and can see that a remedial visit was conducted and all remedial work was completed. Please get in contact if we can be of any more assistance.
Fitted bedroom wardrobes are Absolutly…
Fitted bedroom wardrobes are Absolutly wonderful, there are a few minor snags that need doing but overall I am very pleased with the work
8 juni 2026
Antwoord van Starplan
Hi Mr & Mrs Flynn, thank you for leaving us a review! We are pleased to hear that you think your new fitted wardrobes are absolutely wonderful! Thank you for going with Starplan!
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