Starplan Reviews 

2.412
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have to say that I have received wonderful service from Starplan today. I had a problem with a wardrobe door, and I called Sid at their customer service department and explained my problem. I mad... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Natalya was fab, nothing was too much for her. She helped design our bedroom and hall bookcases. Very accommodating and friendly. Would recommend!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We love our new kitchen from StarPlan- looks great, great quality and design- can’t get over how many cupboards and spaces we now have for the space. The best part, our pantry cupboard- we couldn’t ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

When we entered the shop we were greeted by Heather, she was so friendly, she guided us through the shop, answered all our queries, and spent a lot of time going through all our needs, nothing was any... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Bouwwinkel
  4. Keukenwinkel
  5. Meubelfabrikant
  6. Meubelmakerij
  7. Meubilair-op-maat leverancier

Over Starplan

Geschreven door het bedrijf

Trulli

Starplan is a long-established family-run company from Northern Ireland. We Design, Manufacture and Fit; Bespoke Bedrooms, Kitchens, Offices, Sliding Wardrobes and Free Standing Furniture.

After 40 years we are now one of the leading direct-sales fitted bedrooms furniture companies, delivering to over 15,000 homes in the UK every year.

 

Fitted Bedrooms

Fitted Bedroom

Home Living

Home Living

Fitted Office

Fitted Office

Kitchens

Kitchen

Sliding Wardrobe

Sliding Wardrobe

Freestanding Wardrobes

Freestanding wardrobe

Beds & Bedframes

Beds & Bedframes

Book a FREE Fitted Design

Book a FREE Fitted Design

Book a Kitchen Consultation

Book a free bedroom deisgn

*Kitchens are NI Only


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 95% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,6

Alle reviews

(2.412)

402 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Requirements and designs

The design representative listened to our needs and designed our bedroom furniture to our requirements

20 maart 2026
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Antwoord van Starplan

Hi Ken, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

Great service

Hassel free, pleasant staff and delivery drivers, on time and quick.

10 maart 2026
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Antwoord van Starplan

Hi Andrea, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Beoordeeld met 4 van de 5 sterren

Bespoke bedroom installation

Good showroom experience and accommodating with dates and client needs. On site very efficient, neat and tidy. The only negative was the almost threatening tone of the correspondence prior to installation where you reinforced your need for the room to be clear or additional charges would be imposed - whilst I understand the requirement, it could pose a challenge to some old or disabled people. Softer language would have been more customer friendly

19 maart 2026
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Antwoord van Starplan

Hi Stanley, thank you for leaving us some feedback! We are pleased that everything went well and appreciate the feedback you have provided. We will take this into consideration! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

The hinge on my wardrobe which I had…

The hinge on my wardrobe which I had fitted by starplan 9 years ago broke.I rang them last week to see if they could help and Debbie spoke to me then hand delivered me a new one today.That's how good their after sales service is. I would definitely recommend them to anyone

5 mei 2026
Review zonder uitnodiging
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Antwoord van Starplan

Hi Sylvia, thank you for leaving us a review on our aftersales service! We are delighted that you would continue to recommend Starplan!

Beoordeeld met 3 van de 5 sterren

Staff were exceptional in store

Staff were exceptional in store, gave us ideas of what we could have in the space and measured up within days of the order. Some of the workmanship regarding the fitting wasn’t as good as I would have expected with 4 chips in the surround/ frame of the sliding robe which looked to be filled in with black felt tip pen. One of the shelves was missing a support which had fallen out but I was able to screw it back in myself. On the whole happy enough with the overall wardrobe just check carefully before you sign to say you’ve checked it .

19 maart 2026
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Antwoord van Starplan

Hi, thank you for leaving us a review! A Starplan representative will be in contact to discuss the issues you have raised. Thank you for raising this to our attention!

Beoordeeld met 5 van de 5 sterren

Have dealt with starplan before we…

Have dealt with starplan before we first bought our wardrobes ten years ago and they are as good as the day they were purchased great service highly recommend

5 mei 2026
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Antwoord van Starplan

Hi Nigel, thank you for leaving us a review! We are pleased that you are still satisfied with your Starplan furniture! Thank you for recommending us!

Beoordeeld met 2 van de 5 sterren

The design stage was fine and fitting…

The design stage was fine and fitting went well , it all went wrong with the aftercare or lack of care . A couple of items where missing and some atill are . I feel that if I didn't contact them they wouldn't of contacted Me at all because they have been paid in full and in no rush to do the snags .

30 maart 2026
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Antwoord van Starplan

Hi, thank you for leaving us some feedback. I have investigated this and understand that we are visiting you next week to rectify any outstanding issues. We apologise for any delays or inconvenience this may have caused but endeavour to assist you until everything is rectified.

Beoordeeld met 5 van de 5 sterren

The second time we have used starplan…

The second time we have used starplan they were efficient considerate and clean, leaving us with beautiful wardrobes, good value and came highly recommended

30 maart 2026
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Antwoord van Starplan

Hi Mr Shingleton, thank you for leaving us a review! Thank you for continuing to use Starplan! We are pleased to hear that everything went smoothly! Thank you for using Starplan!

Beoordeeld met 5 van de 5 sterren

Cheryl our design specialist was…

Cheryl our design specialist was absolutely outstanding

5 mei 2026
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Antwoord van Starplan

Hi Kate, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

Love! Love! Love!

Ordered my fitted bedroom for a fantastic price inclusive of fitting costs due to an offer with 50% off plus an additional 10%, first person we dealt with in the shop was a bit frustrating but the others in there were fantastic. All fitted within 8-9 weeks and over the moon with my new bedroom. Would highly recommend. If it wasn’t for the discounts it would have been very expensive and I wouldn’t have ordered, but the discount was amazing and allowed me to have the bedroom I dreamt of. Thanks Starplan.

5 mei 2026
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Antwoord van Starplan

Hi Sarah, thank you for leaving us a review! We are pleased that we were able to provide you with a design that suited your needs and the promotional offer allowed you to gain the bedroom of your dreams! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

Home modifications done the right way

We placed an order from the Warrington branch and the manager, Linda, had been absolutely dedicated and wonderful in helping us build the wardrobes as per our need. Her careful attention to detail and customer satisfaction capabilities were exceptional which was very evident in the finished outcome. We thank you Linda and Starplan for sorting us out as best as you can.

Thanks,
Linnet and Nidhin Thomas

3 mei 2026
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Antwoord van Starplan

Hi Linnet and Nidhin, thank you for leaving us a review! We are pleased to hear that you were happy with your experience with Starplan! Your feedback has been passed along! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

They were informative of how much it…

They were informative of how much it would be in total up front, instalation as well as cost of wardrobes themselves, not pushy. Friendly staff.

23 maart 2026
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Antwoord van Starplan

Hi Mrs Beddow, thank you for leaving us a review! We appreciate our customers taking the time to do this! Thank you for using Starplan!

Beoordeeld met 5 van de 5 sterren

Fitted Bedroom Furniture

We visited the newtownabbey branch to get an idea of fitted furniture options for our bedroom. Stephen was so helpful and took the time to talk through all our options to make the best design possible to suit us. He has been very available and easy to contact through the whole process. I would really recommend.

2 mei 2026
Review zonder uitnodiging
Logo Starplan

Antwoord van Starplan

Hi, thank you for leaving us a review! We are delighted to hear that you would recommend Starplan based on your experience! Your feedback has been passed along! Thank you for going with Starplan!

Beoordeeld met 5 van de 5 sterren

A good job well done

Staff in Starplan very friendly and helpful, workmen came on time and done a great job and very tidy

31 maart 2026
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Antwoord van Starplan

Hi David, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

This is my 3rd fitted bedroom

This is my 3rd fitted bedroom. Julie listened to us,as l wanted the bedroom to be used to it's best potential. Sadly, Mum died and the plans were put aside. Julie was so kind and compassionate. When we returned, we actually changed the colour and the design was updated. Julie was so patient with us. My son is delighted and very pleased with his new bedroom. Thanks very much for everything.

18 maart 2026
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Antwoord van Starplan

Hi Mr Totten, thank you for leaving us a review! We are pleased to hear that we were able to assist you to accommodate your needs and that your son is delighted with his new bedroom! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

Exceptional Service

I dealt with Linda,who gave me exceptional service,nothing was too much trouble.
The quality of my cupboards are of a very high standard.

20 maart 2026
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Antwoord van Starplan

Hi Mrs Forsman, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

Excellent service from we walked into the show room until units installed into our rooms

We were guided in the showroom from start to finish and kept up to date about delivery and fitting of units to our rooms.
Staff friendly and helpful, the team who came out to fit units extremely professional and very tidy. The units we bought are excellent quality. I would definitely recommend Starplan

25 maart 2026
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Antwoord van Starplan

Hi Maureen, thank you for leaving us a review! Thank you for your kind feedback, this has been passed along to the teams! We are delighted that you were happy with your Starplan experience! Thank you for choosing Starplan!

Beoordeeld met 5 van de 5 sterren

Just love abbies new furniture/ bedroom…

Just love abbies new furniture/ bedroom furniture. Plenty of storage cupboard / hanging space for what we need thankyou very much

18 maart 2026
Logo Starplan

Antwoord van Starplan

Hi, thank you for taking the time to leave us a review! We greatly appreciate it! Thank you for choosing Starplan!

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