Liz and the entire team at Step Legal were very efficient, knowledgeable and friendly, keeping us fully informed throughout the entire purchasing process.This purchase was for a new property and... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
A huge thank you to Liz, Macey, Sam and the team for all their hard work when dealing with the sale of our house and simultaneous purchase of our new property. We cannot fault the service they pr... Toon meer
Bedrijf heeft geantwoord
I had rang around several solicitors before speaking with Shabana she instantly put me at ease. When we had our first face to face meeting I was quite nervous however, Shabana went through everyth... Toon meer
Bedrijf heeft geantwoord
I have used Step Legal for both my husbands probate and my Power of attorney plus new will. Shabana dealt with all of this in a very sensitive way , and explained each procedure step by step . All... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
If you have been involved in an accident and have suffered from a personal injury, or have have received negligent treatment from a Medical professional then contact our expert solicitors to make a claim for compensation. We deal with all sorts of accident claims from Road Traffic accidents, Workplace accidents and Public liability. Our specialist solicitors are also able to assist you if you are considering buying or selling a property. Feel free to contact us for further information.
Contactgegevens
213 Nantwich Road Crewe, CW2 6DA, Cheshire, Verenigd Koninkrijk
- 01270254064
- enquiries@steplegal.co.uk
- steplegal.co.uk
4,9
Uitstekend
541 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything was dealt with efficiently…
Everything was dealt with efficiently and with care. Phone calls were answered promptly and where necessary, callbacks happened as soon as the staff member was available.
Jan was my first contact. I felt she really cared about me and the sale of my house.
I would highly recommend Step Legal and I sincerely thank them for their service.
14 april 2026
Highly recommend Step Legal
Step Legal took over the sale of my house after my previous solicitor ceased trading. They dealt with the sale so quickly and efficiently, answering any questions promptly and made everything so easy for me. I would highly recommend them with any sale of properties.
Thankyou
27 maart 2026
The conveyancing team were brilliant…
The conveyancing team were brilliant throughout the whole process even when the first buyer fell through late in the day, and we had to start again.
I would thoroughly recommend the team at Step Legal if you have house conveyancing needs.
7 april 2026
Review zonder uitnodiging
Pleasant and informative staff
Pleasant and informative staff. Always keep us up to date with our business
4 maart 2026
I’m very pleased with the way Steplegal…
I’m very pleased with the way Steplegal handled my property sale.
They are noted in my contacts and I shall be using them in the future.
A no grief service!
Thank you all! 👍👍
19 maart 2026
Absolutely fantastic service
Absolutely fantastic service, I’ve used Victoria in several occasions and will continue to do so.
2 april 2026
Review zonder uitnodiging
It was great 👍👍
2 april 2026
Fast, friendly and effective
Victoria and her team, namely Izabelle have been nothing short of excellent in helping me and my partner move into our first home. Fast, friendly communication and the highest efficiency has meant the entire process took around 2 months from the first email to completion. As we were first time buyers them making the process so simple and clear took all the stress away. They have made the infamous experience of dealing with solicitors very pleasurable, and we cannot recommend them enough.
27 maart 2026
Review zonder uitnodiging
Fantastic service throughout with the…
Fantastic service throughout with the Liz Mayer team. All emails responded to same day and always got a answer when I called. Absolutely fantastic from start to finish and wouldn't hesitate to use again and recommend to friends and family. Looking forward to making happy memories in our new house that you helped us to buy.
26 maart 2026
Review zonder uitnodiging
Great service
Great service, all the needed checks done before the purchase.Also provide good guidance,as a first time buyer it’s very helpful.
17 maart 2026
Satisfied client
The team kept us in the loop every step of the way. Very reliable and available to answer questions and give advice. They made the whole process smooth for us.
13 maart 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Hi there,
Thank you for your kind words. We’re glad to hear that our team was able to keep you informed, answer your questions, and make the process smooth. It’s always our aim to provide reliable and supportive service, and we’re pleased that you had a positive experience.
Warm regards,
Customer Experience Team
The handling of my case was quite slow…
The handling of my case was quite slow and often I had to send the same documents multiple times. The people responsible for the case kept changing, and it was only when you personally took over the matter that things finally started to move forward.
After all the formalities were completed and I had already received the keys, it turned out that I still had to pay the Stamp Duty. At the beginning I was informed that I would still qualify for the exemption because my purchase process had started before the tax relief was withdrawn.
However, in the end the matter was completed and everything was finalized.
6 juni 2025
Antwoord van Step Legal Solicitors
Dear Wojciech,
Thank you for sharing your feedback regarding your experience with our firm. We apologize for the delays and the repeated requests for documents that you feel you encountered during the handling of your case. We understand how frustrating it can be when the team handling your matter changes, and we appreciate your patience while we worked to ensure the process moved forward smoothly.
We also acknowledge your concern regarding the Stamp Duty situation.
While we strive to provide accurate guidance on exemptions, changes in regulations can sometimes affect eligibility, and we regret any confusion this may have caused. Please know that if you would like to discuss this matter further or review any aspects of your case, we are more than happy to assist you personally to ensure all your questions are addressed.
We are pleased that, despite these challenges, your matter was ultimately completed and finalized. Your feedback is invaluable to us, as it helps us improve our processes and maintain the high standard of service we aim to provide. At our firm, we are committed to supporting our clients every step of the way, and your experience reinforces our dedication to putting client needs at the forefront of everything we do.
Warm regards,
Customer Experience Team
Great service👍
26 februari 2026
Antwoord van Step Legal Solicitors
Dear Damian,
Thank you for your feedback. We are thrilled to hear that you had a great experience with our service. Delivering efficient, professional, and reliable support is always our priority, and your kind words are greatly appreciated.
We look forward to assisting you again in the future and truly value your trust in our firm.
Warm regards,
Customer Experience Team
I was very happy with the service…
I was very happy with the service always kept informed of my progress and was very professional i would highly recommend using them
6 februari 2026
Antwoord van Step Legal Solicitors
Dear John,
Thank you for taking the time to share your experience with us. We are delighted to hear that you were happy with our service and felt well-informed throughout the process. Providing professional, transparent and supportive guidance is at the heart of what we do, and it is wonderful to know that our efforts made a positive difference for you.
We greatly appreciate your recommendation and your kind words about our team. Feedback like yours motivates us to continue delivering the highest standard of service and to ensure that every client feels confident and supported from start to finish.
We look forward to assisting you again in the future and thank you once more for placing your trust in our firm.
Warm regards,
Customer Experience Team
Fast, informative, and no hassle
Fast, informative, and no hassle.
StepLegal made things really easy by quickly completing the conveyancing. They were also easy to get hold of if we had any queries and would provide updates along the way so we weren't left in the dark.
6 maart 2026
Antwoord van Step Legal Solicitors
Dear Sukh,
Thank you for taking the time to share your experience with us. We are thrilled to hear that our team was able to make the conveyancing process fast, informative, and hassle-free. It is always our goal to provide clear guidance and timely updates so that our clients feel confident and supported throughout every step of their transaction.
We are especially pleased to hear that you found us easy to reach and that we were able to address any queries promptly. Ensuring that our clients never feel “in the dark” is a core part of the service we strive to deliver, and your feedback reinforces the hard work our team puts into maintaining open and transparent communication.
Your kind words mean a great deal to us, and we look forward to the opportunity to assist you with any future legal needs. Thank you again for choosing Step Legal and for trusting us with such an important process.
Warm regards,
Customer Experience Team
You did an amazing work for me
You did an amazing work for me.
I came to your offices many times without an appointment and was able to be seen.
Thank you
27 februari 2026
Antwoord van Step Legal Solicitors
Dear Stella,
Thank you for sharing your experience with us. We are thrilled to hear that our team was able to assist you promptly and provide the support you needed, even without an appointment. Your kind words mean a lot, and we look forward to continuing to serve you in the future.
Warm regards,
Customer Experience Team
Great service ,I will be using this…
Great service ,I will be using this company again and also recommending
9 maart 2026
Antwoord van Step Legal Solicitors
Dear Louise,
Thank you very much for your kind words and positive feedback. We are delighted to hear that you were satisfied with our services and appreciate your trust in our firm. Your recommendation means a great deal to us, and we look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
Quick and Always updated
3 maart 2026
Antwoord van Step Legal Solicitors
Dear Dean,
Thank you for taking the time to leave your feedback. We’re really pleased to hear that you found the service both efficient and well communicated throughout the process. Keeping our clients regularly updated and ensuring matters progress as smoothly as possible is something we always aim to deliver.
We truly appreciate your review and your support.
Warm regards,
Step Legal
Great experience
Jasmine handled my house purchase and made the whole process straightforward and stress-free. She was professional, responsive, and kept me informed at each stage without overwhelming me. Everything was explained clearly, and any queries I had were dealt with promptly. I really appreciated her efficiency and calm approach. I would happily recommend Jasmine to anyone buying a property.
27 februari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Jasmine,
Thank you for taking the time to share your experience. We’re so pleased to hear that Jasmine was able to support you through your house purchase and help make the process feel straightforward and stress-free.
Buying a property can often feel overwhelming, so it’s great to know that Jasmine’s clear communication, responsiveness, and calm approach helped make everything easier to navigate. Ensuring our clients feel well informed while keeping the process manageable is something we strive for, and your feedback highlights exactly the level of service we aim to provide.
Your recommendation means a great deal to both Jasmine and the wider team, and we truly appreciate your kind words.
Warm regards,
Step Legal
Will writing
Shabana and Lucy dealt withe my will in the most professional manner at the same time as being very friendly and helpful with all questions and query’s. A very smooth and stress less experience
12 februari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Andy,
Thank you for taking the time to share your feedback. We’re delighted to hear that Shabana and Lucy were able to assist you with your will in a professional and supportive manner. Our team always aims to make what can sometimes feel like a daunting process as straightforward and comfortable as possible.
It’s wonderful to know that their friendly approach and willingness to answer your questions helped create a smooth and stress-free experience for you. Your kind comments will certainly be appreciated by them both.
Thank you again for choosing Step Legal.
Warm regards,
Step Legal
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.