Liz and the entire team at Step Legal were very efficient, knowledgeable and friendly, keeping us fully informed throughout the entire purchasing process.This purchase was for a new property and... Toon meer
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A huge thank you to Liz, Macey, Sam and the team for all their hard work when dealing with the sale of our house and simultaneous purchase of our new property. We cannot fault the service they pr... Toon meer
Bedrijf heeft geantwoord
I had rang around several solicitors before speaking with Shabana she instantly put me at ease. When we had our first face to face meeting I was quite nervous however, Shabana went through everyth... Toon meer
Bedrijf heeft geantwoord
I have used Step Legal for both my husbands probate and my Power of attorney plus new will. Shabana dealt with all of this in a very sensitive way , and explained each procedure step by step . All... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
If you have been involved in an accident and have suffered from a personal injury, or have have received negligent treatment from a Medical professional then contact our expert solicitors to make a claim for compensation. We deal with all sorts of accident claims from Road Traffic accidents, Workplace accidents and Public liability. Our specialist solicitors are also able to assist you if you are considering buying or selling a property. Feel free to contact us for further information.
Contactgegevens
213 Nantwich Road Crewe, CW2 6DA, Cheshire, Verenigd Koninkrijk
- 01270254064
- enquiries@steplegal.co.uk
- steplegal.co.uk
4,9
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541 reviews
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First Class Service By Step Legal
Step Legal have provided first class service for my recent house move. Victoria and her team were proactive, detailed and professional throughout the 6month period of us having to buy and sell, along with prompt updates. From a chain that first appeared stress free; it soon became stressful and Victoria especially worked extremely hard to keep the chain moving, communicating clearly and honestly between all parties, which helped hugely at times in appeasing our buyer.
Victoria remained calm and professional at and always helped put my mind at ease.
Amazing job by all involved and we now have a forever home! Thank you Step Legal, you have been a pleasure to work with and I wouldn't hesitate to recommend your services ⭐️⭐️⭐️⭐️⭐️
6 januari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Claire,
Thank you so much for taking the time to leave such a thoughtful review. We’re absolutely delighted to hear about your positive experience with Step Legal during your recent house move.
Buying and selling at the same time can often be a complex and lengthy process, particularly when a chain becomes more challenging than first expected. It’s wonderful to know that Victoria and her team were able to provide the proactive support, clear communication, and professionalism needed to help guide everything forward over the six months. Maintaining steady progress and keeping all parties informed is incredibly important in situations like these, so your feedback about how this helped ease the pressure and support your buyer really means a lot to us.
We’re especially pleased to hear that Victoria’s calm and reassuring approach helped put your mind at ease during the more stressful moments. Our team works hard to ensure clients feel supported and confident throughout the process, and it’s fantastic to know that this made a real difference to your experience.
Congratulations on reaching completion and moving into your forever home — that is always the most rewarding outcome for everyone involved. Thank you again for your kind words, your recommendation, and for choosing Step Legal. It was truly a pleasure to assist you.
Warm regards,
Step Legal
Selling Property - Highly Recommend
I was selling a property and used the Stoke office (Festival Park). Communication was thorough and quick throughout. I had indicated I wanted the sale to go through as quickly as possible, before the end of the tax year and Step Legal (Liz Mayer Team) played their part in ensuring this happened. I will definitely use them again in future.
20 februari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Step Legal
Thank you for your wonderful feedback. We’re delighted to hear that you had such a positive experience with our Stoke Festival Park team during your property sale. It’s great to know that the communication throughout the process met your expectations and that the team was able to support your goal of completing before the end of the tax year.
Your recommendation means a great deal to us, and we truly appreciate you choosing to work with our team. We look forward to assisting you again in the future.
Warm regards,
Step Legal
Antwoord van Step Legal Solicitors
Dear Stephen,
Thank you for taking the time to leave your feedback. We appreciate that property transactions can sometimes feel time consuming, and we understand how important it is for the process to move as smoothly and efficiently as possible.
Your comments are valuable to us and will help us continue reviewing how we manage transactions and communicate with our clients throughout the process.
Warm regards,
Step Legal
No more words !
No more words !! The whole was very supportive and helpful. Very good communication and neat deal
20 februari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Jiji,
Thank you for your feedback. We’re delighted to hear that you felt supported throughout the process and that everything was handled smoothly. Providing clear communication and a straightforward experience for our clients is always our goal, so it’s great to know this was reflected in your transaction.
We truly appreciate you taking the time to share your experience.
Warm regards,
Step Legal
Sale transaction.
At the outset of my sale transaction it was explained to me what would happen and when.
I was kept up to date with proceedings and advised accordingly when unexpected issues arose.
Whenever I had a query it was addressed in a professional, yet friendly manner.
6 februari 2026
Antwoord van Step Legal Solicitors
Dear Diana,
Thank you for taking the time to share your experience regarding your sale transaction. We truly appreciate your kind feedback.
We’re pleased to hear that the process was clearly explained from the outset and that you felt well informed throughout the transaction. Keeping our clients updated and providing clear guidance—especially when unexpected issues arise—is something we place great importance on. It’s also wonderful to know that your queries were handled in a professional yet friendly manner.
Your comments mean a great deal to our team, and we’re grateful you chose to work with us for your sale. Should you ever need assistance again in the future, we would be delighted to help.
Warm regards,
Step Legal
Jestem bardzo zadowolona z usług tego…
Jestem bardzo zadowolona z usług tego biura prawniczego. Miła i profesjonalna obsługa. Opłaty nie są wygórowane. Polecam bardzo. W przyszłości skorzystam jeszcze raz. Cenię sobie współpracę z Panem Adamem który wykazał się ogromną cierpliwością i empatią.
6 februari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Szanowny Panie Aldona,
Bardzo dziękujemy za tak miłe i budujące słowa.
Cieszymy się, że jest Pan zadowolony z naszych usług oraz że nasza obsługa została odebrana jako profesjonalna i życzliwa. To dla nas niezwykle ważne, aby klienci czuli się zaopiekowani na każdym etapie współpracy, a także mieli pewność co do przejrzystości i uczciwości kosztów.
Szczególnie dziękujemy za docenienie pracy Pana Adama. Cierpliwość i empatia to wartości, które są fundamentem naszej pracy, dlatego tym bardziej cieszy nas, że zostały zauważone.
Będzie nam bardzo miło ponownie Pana wesprzeć w przyszłości.
Z wyrazami szacunku,
Zespół ds. obsługi klienta
Step Legal Solicitors
Helpful, supportive and attentive solicitor firm. Always on hand to assist with queries and reliable when providing updates to clients.
6 februari 2026
Antwoord van Step Legal Solicitors
Dear Jordan,
Thank you for your thoughtful review.
We’re delighted to hear that you found our team helpful, supportive and attentive throughout your experience. Being available to assist with any questions and providing clear, reliable updates are standards we continually strive to uphold, so it’s incredibly encouraging to know this was reflected in your journey with us.
Your feedback is greatly appreciated and will be shared with the team.
Warm regards,
Customer Experience Team
Prompt and painless expedition of this…
Prompt and painless expedition of this matter. I was kept fully informed at all steps. Extremely happy. Would unhesitatingly recommend this company. Particular thanks to Jasmine at the StepLegal office.
11 februari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Martin,
Thank you very much for your kind feedback.
We’re so pleased to know that you felt well supported throughout and kept fully informed at every stage. Ensuring clear communication and responding promptly to any questions is something we place great importance on, so it’s wonderful to hear this made a difference to your experience.
We truly appreciate you taking the time to share your thoughts.
Warm regards,
Customer Experience Team
Excellent throughout
Excellent throughout. Kept us informed and any query we had was answeted quickly!
31 januari 2026
Antwoord van Step Legal Solicitors
Dear Martyn,
Thank you very much for your kind feedback.
We’re delighted to know that you felt fully supported throughout and kept informed at every stage. Clear communication and responding promptly to any questions are extremely important to us, so it’s wonderful to hear that this was reflected in your experience.
We truly appreciate you taking the time to share your thoughts.
Warm regards,
Customer Experience Team
Lauren and the team were excellent…
Lauren and the team were excellent throughout the process. This was not the easiest house sale by any stretch, but we were thankful we had the professionalism and competence of these guys to see it through to completion. Would highly recommend!
16 januari 2026
Antwoord van Step Legal Solicitors
Dear Ben,
Thank you for taking the time to share your experience.
We’re incredibly grateful for your kind words and are so pleased that you felt supported throughout what sounds like a particularly challenging process. Navigating a complex sale can be demanding, so it means a great deal to know that our professionalism and dedication helped see everything through to completion.
Lauren and the wider team will be delighted to hear your feedback. Your recommendation truly is the highest compliment we could receive.
Warm regards,
Customer Experience Team
Excellent communication from the team…
Excellent communication from the team all queries answered quickly and efficiently a job well done many thanks
30 januari 2026
Antwoord van Step Legal Solicitors
Dear Kathleen,
Thank you very much for your thoughtful feedback.
We’re so pleased to hear that you felt well supported throughout and that everything was handled promptly and smoothly. Our team works hard to ensure every question is addressed clearly and efficiently, so it’s incredibly rewarding to know that this was your experience.
Your kind words and appreciation truly mean a lot to us. We’ll be sure to share your feedback with the team.
Warm regards,
Customer Experience Team
Quick replies, friendly
Quick replies, easy to deal with and Lauren was amazing and friendly.
3 februari 2026
Antwoord van Step Legal Solicitors
Dear Thomas,
Thank you so much for your review!
We’re delighted to hear that you found our replies quick and that the process was easy to deal with. Providing prompt and friendly service is something we truly strive for, so it means a lot to know that reflected in your experience.
We’ll be sure to pass your kind words on to Lauren — she’ll be thrilled to hear that she made such a positive impression.
We really appreciate you taking the time to share your feedback and look forward to assisting you again in the future.
Warm regards,
Customer Experience Team
Steplegal service
Very professional, clear and concise communication from Jennifer. Her assistant Agnieszka was very helpful with translation, answering questions and keeping me up to date.
23 januari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Norbert,
Thank you for taking the time out of your day to share your experience with us. We truly appreciate your kind feedback and are pleased to hear that your interactions with our team were positive and reassuring.
Providing clear guidance, timely updates and support throughout the process is something we take great pride in, and it is always rewarding to know when those efforts make a meaningful difference. We are especially glad that the collaboration between Jennifer and Agnies helped ensure smooth communication and that your questions were addressed promptly and thoroughly.
Your comments have been shared internally, as feedback like yours not only encourages our team but also helps us continue to refine the level of service we strive to deliver. It was a pleasure assisting you, and we remain at your disposal should you need any further support in the future.
Warm Regards,
Customer Experience Team
Rachel and Lauren really looked after…
Rachel and Lauren really looked after me, they were always prompt, professional and reliable
16 januari 2026
Antwoord van Step Legal Solicitors
Dear Miss Wheawall,
Thank you for taking the time to share your positive experience. We’re delighted to hear that Rachel and Lauren made such a positive impression during your time with us. They both take great pride in providing attentive, dependable support, and it’s always rewarding to know their commitment and care have been felt and appreciated by yourself.
Your feedback will certainly be shared with them, and we’re grateful for the trust you placed in our team. We look forward to supporting you again in the future if you need us again.
Warm Regards,
Customer Experience Team
Fantastic Team from Start to Finish, I would definitely recommend Step Legal Solicitor
I really appreciate the work and support from Step legal Solicitors.
I was kept informed at every stage of the process, and everything went smoothly from start to finish.
An excellent team & highly professional and efficient.
12 januari 2026
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Sophie,
Thank you for taking the time to share your feedback and for recommending Step Legal Solicitors. We truly appreciate your recognition of our team and the trust you placed in us throughout your matter. It’s wonderful to hear that you felt supported and well guided from beginning to end, and that the overall experience met your expectations.
We also note that you awarded us four stars, and we genuinely value this insight. We are always striving to improve, and we would welcome the opportunity to learn what we could have done differently to make your experience a five-star one. Your perspective would be invaluable in helping us refine our service even further.
If you would like to discuss this in more detail, please don’t hesitate to contact us on 01782651144 or via email at enquiries@steplegal.co.uk. We would be very happy to hear from you.
Warm Regards,
Customer Experience Team
Great customer care
Great customer care, made the process of documenting our Wills and Powers of Attorney, easy to navigate. Super efficient with turning the documents around and keeping me informed. The whole process has been smooth. Very happy with the cost of these service. Highly recommend
11 november 2025
Antwoord van Step Legal Solicitors
Dear Anne,
Thank you for taking the time to share such a detailed and positive review. We’re delighted to hear that our team made the process of documenting your private client matter easy to navigate and smooth from start to finish.
It’s especially pleasing to know that our efficiency, clear communication and timely turnaround met your expectations, and that you felt well informed throughout the process.
We also appreciate your comments regarding the value of our services. Your recommendation means a great deal to us, and we’re grateful for the trust you placed in our team.
Warm Regards,
Customer Experience Team
Antwoord van Step Legal Solicitors
Dear Marion,
Thank you very much for taking the time to share your feedback. We appreciate your kind words and are pleased to hear that you had such a positive experience.
Providing a high standard of service is always our goal, and your review is a wonderful affirmation of our team’s efforts. We value your support and look forward to assisting you again in the future.
Warm Regards,
Customer Experience Team
Vicky’s team are amazing!
We used Step Legal as first time buyers, and cannot recommend them enough. We had issues with the sellers trying to force us to complete in unrealistic time, and Vicky & her team were amazing at saving our purchase. Would highly recommend!
31 oktober 2025
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Jamie,
Thank you very much for taking the time to share such a positive review of your experience with Step Legal.
We are delighted to hear that Vicky and her team were able to support you so effectively, particularly as first-time buyers. Purchasing your first home can be a daunting process, and we understand how stressful it can be when unexpected pressures arise. It is therefore extremely rewarding to know that the team’s dedication, expertise and calm approach helped protect your interests and ultimately save your purchase.
Your kind words and strong recommendation mean a great deal to us, and we will be sure to pass on your feedback to Vicky and the wider team, who will be thrilled to hear how much their efforts were appreciated.
Thank you once again for choosing Step Legal. We wish you every happiness in your new home and would be very pleased to assist you again in the future should you need us.
Warm regards,
Customer Experience Team
Steplegal provided a great service
Steplegal provided a great service. The team worked hard ensuring all activity was progressed swiftly, supported by timely and clear communication. I would highly recommend Steplegal and would not hesitate to appoint them again.
19 december 2025
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Carmen,
Thank you very much for taking the time to share your positive feedback.
We are delighted to hear that you were pleased with the service provided by Step Legal and that you found the team to be hardworking, efficient and clear in their communication. Progressing matters swiftly while keeping clients well informed is something we place great importance on, so it is very rewarding to know this was reflected in your experience.
Your recommendation is greatly appreciated, and we are especially pleased to hear that you would not hesitate to appoint us again. Feedback like yours is invaluable to our team and reinforces our commitment to delivering a consistently high standard of service.
Thank you once again for choosing Step Legal. We wish you all the very best and look forward to assisting you again in the future should the need arise.
Warm Regards,
Customer Experience Team
I would like to express my sincere and heartfelt recommendation for STEP Legal. From the very beginning, I was treated with professionalism, patience, and genuine care. In particular, I would like to
Outstanding service and genuine support throughout the entire process
15 december 2025
Review zonder uitnodiging
Antwoord van Step Legal Solicitors
Dear Jolanta,
Thank you very much for your sincere and heartfelt recommendation of Step Legal.
We are truly grateful for your kind words and are delighted to hear that, from the very beginning, you felt supported through our professionalism, patience and genuine care. Providing outstanding service and ensuring our clients feel guided and reassured throughout the entire process is central to the way we work, so it is extremely rewarding to know that this was your experience.
Your feedback about the level of support you received means a great deal to the whole team and reinforces our commitment to delivering a service that is not only efficient and thorough, but also personal and client-focused.
Thank you once again for taking the time to share your experience and for recommending Step Legal. We wish you all the very best and would be pleased to assist you again in the future should you need any further legal support.
Warm regards,
Customer Experience Team
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