Sterling (UK) Associates Reviews 

52
TrustScore 4 uit 5

3,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I consulted with Sterling and they kept in constant contact with me to save me impeccable amounts of money. I highly recommend Sterling for money saving services.

Beoordeeld met 1 van de 5 sterren

Much is promised. Nothing happens. After a year of chasing they say they believe there are no grounds for a challenge. That’s after a year of being told everything is on track. I was told by anoth... Toon meer

Beoordeeld met 5 van de 5 sterren

Sterling UK Associates were fantastic! They reduced our business rates by a significant amount, and the whole process was smooth and efficient. Their team was knowledgeable and professional throughout... Toon meer

Beoordeeld met 5 van de 5 sterren

Sterling UK Associates made a complex process simple. They took the time to understand our situation and provided expert guidance that led to a large reduction in our business rates. Their communicati... Toon meer

Bedrijfsgegevens

  1. Business to Business-service

Geschreven door het bedrijf

Sterling (UK) Associates is a professional organisation specialising in the field of business rates. Our dedicated teams of specialists provide an exceptional service to business occupiers throughout the country. We possess the commitment to ensure that our clients rate liabilities are minimised for a variety of businesses.


Contactgegevens

3,8

Goed

TrustScore 4 uit 5

52 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 20% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,8

Alle reviews

(52)

14 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Efficient and Effective Service…

Sterling UK Associates made a complex process simple. They took the time to understand our situation and provided expert guidance that led to a large reduction in our business rates. Their communication was excellent, and they kept us informed at every step. We were delighted with the outcome and are incredibly grateful for the savings they secured for us. Highly recommend their services for any business looking to lower their rateable value.

14 september 2024
Beoordeeld met 5 van de 5 sterren

Highly Recommended Sterling…

Sterling UK Associates were fantastic! They reduced our business rates by a significant amount, and the whole process was smooth and efficient. Their team was knowledgeable and professional throughout. They even secured us a rebate we didn’t know we were entitled to. Their expertise saved us a lot of money, and we couldn’t be more grateful. I highly recommend their services to anyone looking to reduce their business rates.

11 september 2024
Beoordeeld met 5 van de 5 sterren

Professional and Thorough…

Sterling UK Associates handled our case with professionalism from start to finish. They took the time to explain each step, kept us informed, and made sure we understood what was happening throughout the entire process. Their team worked tirelessly to ensure that we received the maximum reduction in our business rates. Their attention to detail and expertise is unmatched. Wouldn’t hesitate to recommend them to any business owner.

17 september 2024
Beoordeeld met 5 van de 5 sterren

Top-Notch Service...

Sterling UK Associates delivered top-notch service. They reduced our business rates dramatically, and their team was always available to answer our questions. We saved a lot of money thanks to their hard work and expertise. They are professional, knowledgeable, and a pleasure to work with.

21 augustus 2024
Beoordeeld met 1 van de 5 sterren

Avoid no saving on business rate

They were confident they will reduce my business rates, no pb. Ask few thousands to set up the appeal. ! year after (and a lot's of chase) my rates are finally fine. Avoid at all cost

27 augustus 2024
Review zonder uitnodiging
Logo Sterling (UK) Associates

Antwoord van Sterling (UK) Associates

Hi Alex,

We take your feedback seriously and would like to address the concerns you've raised. First and foremost, it's important to clarify that your case is still very much active. Our team has been working diligently on your behalf, and we are contracted to appeal your business rates valuations until the close of the 2029 rating list. At this point, we have been appointed for less than a year.

The delays you've mentioned are largely due to recent legislative changes following Labour’s rise to power, which have impacted case negotiations industry-wide. These external factors are beyond our control, but we continue to work tirelessly to secure the best possible outcome for your business.

We are committed to securing the best possible result for your business rates, and we encourage you to refrain from making misleading statements while your case is still active. If you have any concerns, we are more than willing to discuss them directly with you.

Beoordeeld met 5 van de 5 sterren

Great service - good price

Great service, great outcome, do what they say and when they say it, communication was good. Paul was great from start to finish, I thought they were fairly priced, was definitely worth it from my perspective.

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Job

Great Job, managed to reduce my rateable valve. Highly recommended. very professional and reliable.

28 maart 2024
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Its not a simple or quick process

Its not a simple or quick process, you get asked to provide a lot of detail about buildings/sizes/leases etc but if it was simple we would all do it ourselves. I recommend Sterling, they wade through the paperwork for you and we have achieved a lower rates bill by using them.

28 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Promised a lot and delivered nothing

Cold email promised a meaningful saving on the rates bill for our office. I provided a considerable amount of information and their initial assessment was that the company could save almost £13k per annum across our various rates accounts and a "considerable sum" in respect to the backdated element. After paying an initial fee and providing more information, matters slowed down and they were very poor at providing updates on the progress of the challenge to the VOA. Ultimately, I followed up in March and was informed they could not dispute the rateable value and "no challenges were possible" by a M. Hickman. I was very surprised that no one at Sterling had proactively reached out to inform me and have had no response to understanding what has changed in the intervening period when they performed their initial assessment. I have been left feeling scammed by the experience and wanted to provide this cautionary tale when using such firms...

13 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Sterling Associates Ltd contacted us in…

Sterling Associates Ltd contacted us in September 2022 initially someone called Paul Harrison Client services who was relentless, then Carly Peet again relentless. I said no and then was contacted again by Paul and decided to go ahead more fool me. Then in June 2023 I was contacted by a Marjory Hickman with a barrage of questions we had already answered who told us that valuation office were looking into this claim. I again wrote on the 14/03/2024 and have received no answer. I am very disgruntled this company received an upfront payment from us I would urge anyone contacted by this company to tread carefully. Instead of saving us money they seemed to have cost us more with their fee.

15 maart 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer