Superb from start to finish. The product, Raj green sandstone was the best price available, even with a split crate. I was a little worried by some of the low reviews that seemed to relate to damage d... Toon meer
Bedrijf heeft geantwoord

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Superb from start to finish. The product, Raj green sandstone was the best price available, even with a split crate. I was a little worried by some of the low reviews that seemed to relate to damage d... Toon meer
Bedrijf heeft geantwoord
Great communication, Price and timely delivery. Kerbside delivery though was a bit of a problem as only option offered and really no flexibility about getting it onto the driveway, it was simply l... Toon meer
Great choice of porcelain tiles and also better value than lot of their competitors. I had shopped around online looking for the right tiles at the right price and decided on Stonewise. No complain... Toon meer
Great product very good value only small problem was delivery I have a huge driveway but only offer kerb side delivery can be a problem apart from this very pleased thank you
Geschreven door het bedrijf
Stonewise (formerly The Stonemart) is a UK-based natural stone and porcelain paving supplier, helping homeowners and trade professionals source premium materials for driveways, patios, pathways, steps, and garden spaces. Stonewise supplies a comprehensive range including Indian Sandstone, Limestone, Granite, Slate, and Porcelain Paving - all rigorously tested and carefully curated for lasting quality and design excellence.
The Stonewise range covers everything needed to complete an outdoor space with confidence. Products include natural stone paving slabs, porcelain paving, driveway paving, sandstone paving, limestone paving, granite paving, slate paving, steps and coping, walling and cladding, and a full range of installation and aftercare accessories.
📞 0330 175 5295
📧support@stonewise.uk
🌐 www.stonewise.uk VISIT WEBSITE CONTACT USDNS House, 382 Kenton Road, HA3 8DP, Harrow, Middlesex, Verenigd Koninkrijk

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Antwoord van Stonewise (Formerly The Stonemart)

Antwoord van Stonewise (Formerly The Stonemart)
First time using stonewise for my order of silver grey granite paving. On ordering I opted for a Tuesday delivery. I was contacted asking if it was OK to make the delivery on the Wednesday, that was fine as I still had some prep work to do. The delivery turned up but the driver was unable to unload the crate due to his pallet truck was not able to get underneath. I was told it would come back out on Thursday on a pallet. This didn't happen and I was told it would be first drop Monday morning, again this didn't happen and I was told they couldn't do anything until Tuesday. The delivery came out on Tuesday only for the crate to have smashed the pallet in transit and had fallen over. I needed to help the driver to get his pallet truck underneath and when it was unloaded it needed chocking with bricks to stop it falling over. Very dangerous when taking out the individual slabs. The paving itself looks very nice. I have signed up for a trade account but from this experience I don't think I will be using it.

Antwoord van Stonewise (Formerly The Stonemart)
it was an easy pick and order process. Prior to and after delivery there was easy communications. The private delivery driver was a kittle grumpy, but the delivery went okay. The tiles( some) were 5 mm out of sizes, which was a little bit problematic to fit. but it turned out okay in the end.

Antwoord van Stonewise (Formerly The Stonemart)
Slabs , hand balled onto pallet , 2slabs had damage , but I had a few spare . You pay a handling fee , think the guys should have noticed the damage . But apart from that good service . Cheers

Antwoord van Stonewise (Formerly The Stonemart)
You have replace slabs my builder only found 7 that he could use. So we have 22 on one pallet first lot.And the second lot all have white on them again. They are no good to me like this. So please arrange for someone to pick up from my driveway. TWO PALLETS THAT can not use to finish off. Sorry l have not been in touch before l have had surgery for cancer now home. Carolyn.

Antwoord van Stonewise (Formerly The Stonemart)
Great service from this company. The flags are lovely

Antwoord van Stonewise (Formerly The Stonemart)
Delivery was quick and well communicated but a lot of the slabs arrived chipped or broken. Stonewise customer service is second to none. Called to discuss the slabs and the query was dealt with efficiently. Highly recommend ordering from stonewise as there follow up care is excellent. Thank you

Antwoord van Stonewise (Formerly The Stonemart)
Excellent company found what I was looking for at a great price. They kept in touch through all the delivery process, by phone, email & sent links to track the progress. Have recomended them to family & friends & the company who are going to lay the slabs i ordered.

Antwoord van Stonewise (Formerly The Stonemart)
Great customer service from beginning to end and very pleased with the cobbled stone, would definitely recommend.

Antwoord van Stonewise (Formerly The Stonemart)
Items arrived when expected and there good communication before hand, would definitely use again

Antwoord van Stonewise (Formerly The Stonemart)
How it should be...
* you find the stone you want and at the right price
* you order and get Immediate confirmation
* you get updates on delivery date
* they stick to that date
* the driver updates you as to the time of delivery
* the driver is helpful and practical as to how far he would take the delivery considering the limitations of a pallet truck
* time given to check over the goods
All in all, a pleasant experience buying from Stonewise.
M&M

Antwoord van Stonewise (Formerly The Stonemart)
Excellent customer service and would highly recommend. Excellent communication, prompt and polite.

Antwoord van Stonewise (Formerly The Stonemart)
Kept us updated on every step from despatch to delivery which was on time. I was unsure if to use this company but glad i did

Antwoord van Stonewise (Formerly The Stonemart)
Great service from order to delivery. All round reliable

Antwoord van Stonewise (Formerly The Stonemart)

Antwoord van Stonewise (Formerly The Stonemart)
Unfortunately the delivery company damaged my order, so was no fault of stonewise, however the customer service at stonewise was excellent in resolving the matter. They had the replacement slabs replaced the next day.

Antwoord van Stonewise (Formerly The Stonemart)
The tiles I ordered are great and minimal damage, I was able to use all of them.

Antwoord van Stonewise (Formerly The Stonemart)
Very pleased with the black limestone we ordered. Good communications with the company throughout.
Great product at a reasonable price.

Antwoord van Stonewise (Formerly The Stonemart)
Great company.
I needed replacement tiles as my builder had broken a few. They organised a new lot to be picked up from their warehouse. Very kind and very professional.

Antwoord van Stonewise (Formerly The Stonemart)
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