I ordered a pair of shoes and I thought they were the same shoes that I had bought from you a couple of years ago. They looked identical so I thought they were the same shoe but unfortunately when I r... Toon meer
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Lees wat reviewers zeggen
Have purchased STQ shoes from Amazon previously and love them. Ordered directly from STQ this time and will not make that mistake again. The shoes didn't work and I requested a return as instructed w... Toon meer
I am still very active but I've had seven knee surgeries and spinal surgery and can barely walk in many shoes or even sneakers. STQ shoes are perfect for me--the cushioning is exactly what I need, and... Toon meer
A friend's daughter recommended the air cushion mesh shoes, at the time she worked in the medical field. I worked at a nursery where I stand and walked on uneven terrain and asphalt. My feet did not... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We value the power of moving forward in comfort and style.
Contactgegevens
33 South 16th Avenue Suite A, 80601, Brighton, Verenigde Staten
- +19108033111
- support@stqshoes.com
- stqshoes.com
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These are the cutest shoes!
These are the cutest shoes!! My grand daughter has chunky wide feet and she loves to wear them. So far she has had 5 pair. I will definitely be ordering more as she grows.
company ignores request to return and refund
i ordered #3475 in a size 9. it was too big, so i ordered the same sneaker in an 8.5, #3483, which fit fine. i have emailed numerous times to get info on where and how to return the size 9, #3475. no response.
your company was quick to receive the payment and send the sneakers but ignored the request to return and refund.
this negative review will probably be ignored as well. let's see if this review gets a response.
Great shoes
Leave it to say, this is my third pair of STQ shoes. They are comfortable, easy to take care of and great
SHOES ARRIVED DIRTY & SMELLY - STILL NO REFUND OR NEW PAIR
My "new" shoes arrived dirty with a strong weird smell. I'm not able to use them I'm scared I'm going to get a foot fungus or a rash or something. I've been messaging with their support for about 2 weeks since I've received them but still have not been given a refund or sent a new pair.
The pair I got it’s smaller
The pair I got it’s smaller, I tried to used the chat but got messages saying there wasn’t anyone available, when I finally got a reply, the person kept telling me there wasn’t anyone shoes are true to size, well I tried the shoes again without socks, still too tight, then seen the size print inside the shoes, they’re size 8! I ordered 9, then I was told I have to pay for shipping them back and have to pay a restocking fee of $5.00! So much for hassle and free return. I didn’t make the mistake, the company did. So why do I have to pay for it? Not happy about it, won’t recommend it to anyone and will give me feedback back if someone ask.
Customer Service Nonexistent
Have purchased STQ shoes from Amazon previously and love them. Ordered directly from STQ this time and will not make that mistake again. The shoes didn't work and I requested a return as instructed weeks ago and never heard back from anyone. Since the 30 day return window has passed guessing no one will be reaching out. Just the worst!
Customer Service!
I LOVE these shoes (and my knees thank me)!
I am still very active but I've had seven knee surgeries and spinal surgery and can barely walk in many shoes or even sneakers. STQ shoes are perfect for me--the cushioning is exactly what I need, and the shoes/sneakers are completely fashionable for my casual style. I now own eight pairs of STQs, of 3 different styles.
Great shoes
Great shoes--actually my second pair. Very very comfortable and nice looking.
Shipping took forever!
Shipping took forever and I didn’t receive any updates. Love the shoes !
Worst customer service ever!!
Worst customer service ever!!! No phone number and there is no reply when using the chat customer service! Do NOT BUY from this site!! Buyer beware
Super easy
Super easy, my toddler can get his shoes on and off himself, thank you for making affordable wide shoes for tiny kids!
The shoes are the correct size and fit…
The shoes are the correct size and fit very comfortable. The price was good and the shippping time was good.
Great Price
I've been wearing STQ shoes for years…
I've been wearing STQ shoes for years now. To the point that when I can, I order another pair to put away just in case. They are so easy to wear and provide the support that I require.
Frustrated
I have to wait for about 25 days on order to get my sneakers. Since I didn't receive the email stating my shipping I decided to chat with someone there. I didn't receive any response during the chat. I have to wait a couple of days to get response in the chat. It was frustrating. They told me if I still wanted the order they could do it for me. I accepted and two days later I received a email indicating the shipping. Few days after I get my sneakers.
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