Stryda Reviews 137

Antwoord van Stryda

Geüpdatet op 29 mei 2023

Hey!,

Thanks for getting in touch and leaving us your rating. Sorry to hear you're quitting Stryda.

As a competitive platform part of our aim is to provide a way for players to challenge themselves through Missions, or competing on the Ladders, which in turn will hopefully lead to you improving as a player overall. As such you can expect some of the Misssion to be more of a challenge to complete. However, I can pass this feedback on to the team responsible for Missions so they are aware and can consider this for future updates/balancing.

It's worth noting that with a Premium Subscription on Stryda you can discard 2 Missions per day, if there are some particularly challenging ones you don't want to do.

Regarding the amount of Missions; you can reveal 4 a day, having a maximum of 9 revealed at once. Unlike the previous Mission set up, these do not reset at the end of the day, and only reset once the Battle Pass ends, meaning you have more flexibility with your time and when you choose to complete them. With that in mind, you could warm up with some of the easier ones revealed, and then tackle some of the more difficult ones after..

Daily rewards were paused for the time being because the team was unhappy with Daily rewards in their current state. As such they are taking some time to iterate on them and bring it back new and improved.

Unfortunately, I do not have information on when they will return, but when they do perhaps you will be willing to check us out again and let us know what you think.

Thanks,

The Stryda Team

Antwoord van Stryda

30 mei 2023

Thanks for your review and rating of Stryda. It's much appreciated and we hope you continue to enjoy our competitions!

Antwoord van Stryda

Geüpdatet op 30 mei 2023

Thanks for reaching out and leaving your review. I understand that this may be a frustrating experience.

Bans on the platform are issued after careful investigation of player activity on our platform and are not given without good reason. We take our platform's competitive integrity extremely seriously and will take action as soon as possible if this comes into question.

If you believe the ban as been issued incorrectly, please speak with our customer support team by creating a ticket at help.stryda.gg and appeal your case. They will happily take another look. Please make sure to provide as much information as possible to support your appeal. This way the team can come to the correct decision, if not, they will not be able to consider alternative decisions.

The Stryda Team

Antwoord van Stryda

30 mei 2023

Thanks for leaving your review and rating for Stryda.

At this moment, I cannot share any more information on when the Ladders for Dota 2 will return. If and when they do, we will be sure to update the community via our Discord and other social channels.

The Stryda Team

Antwoord van Stryda

Geüpdatet op 22 mei 2023

Hey there.

The only reason this might happen is because the player protection team determined that there was suspicious activity on your account, and as you mention, it seems they have seen more than one game account used on your Stryda account. This is against our terms of service, and doing so can lead to bans, or the removal of coins won in this manner. If you have not reached out the support team directly yet either to appeal the decision or discuss it further please do so. They will happily take a second look. You can contact them by creating a ticket using the help widget found in the bottom right corner of the website (logged in our out) or by visiting help.stryda.gg.

Thanks,

The Stryda Team

Antwoord van Stryda

Geüpdatet op 22 mei 2023

Hey there!

The Rocket League Ladders are not removed permanently, but they have been paused for the time being as the team would like to revisit them to see if they can be improved upon. While I do not have a timeframe for their return, they will hopefully come back in the future.

Regarding Premium- It is optional and there to provide convenience to our players, to help them get through the Battle Pass quicker, which last for 14 days. Not only do you get 50% extra XP for all completed Missions; more recently you can now get more XP for each Ladder round submitted and we've also added Premium Ladders for Valorant, which offer a wider variety of Ladder objectives to enjoy.

Having said that I appreciate your feedback, and we do hope to expand the Premium offering further as we continue developing Stryda. Feel free to let us know what you think would add more value to the Premium service for you.

Thanks,

The Stryda Team

Antwoord van Stryda

22 mei 2023

Hey,

Thanks for getting in touch and sharing you rating with us, we really appreciate it. Glad to hear you have had a good experience with Stryda so far.

Regarding changes to the rewards, this can fluctuate from time to time as the team work to creating the right balance across all the games we support.

Thanks,

The Stryda Team

Antwoord van Stryda

Geüpdatet op 5 sep 2023

Hey there!

Glad that you are having a good experience on Stryda. However any issues you have with tracking please make sure to report them to our support team so we can improve your experience.

You can make a ticket with them via the help widget in the bottom right corner of the website, or go to help.stryda.gg and make a ticket there, and they will investigate your issue!

Be sure to come back and review your rating, if you get the help you need!

Thanks,

The Stryda Team.

UPDATE 2023-09-05

This is just to let you know we now support API tracking with League of Legends which significantly improves the tracking with Missions and Ladders. Feel free to let us know if this has improved your experience using Stryda!

Antwoord van Stryda

15 mei 2023

Thanks for leaving your rating!

Antwoord van Stryda

15 mei 2023

Hey!

When you say 8k points, are you referring to the Coins your can win on Stryda or something else? I ask only so I can get more context regarding the issue, and see if its something that we can resolve for you.

Thanks,

The Stryda Team

Antwoord van Stryda

15 mei 2023

Sorry to hear you are having issues with tracking your matches. So that we can improve on this please make sure to reach out to our customer support team, to report it, and we can investigate your issue in more detail. You can do this by using the help widget in the bottom right corner of the website, or going to help.stryda.gg.

Thanks,

The Stryda Team

Antwoord van Stryda

Geüpdatet op 5 sep 2023

Hey!

Thanks so much for leavin your rating and review. We really appreciate it. As said there are some known issues with League tracking and we are doing what we can to rectify this - though right now a timeframe cannot be given.

Glad you are enjoying the platform despite this, and we hope we can solve your tracking issues soon, so we can change this to a 5 star review!

Thanks,

The Stryda Team

UPDATE 2023-09-05

This is just to let you know we now support API tracking with League of Legends which significantly improves the tracking with Missions and Ladders. Feel free to let us know if this has improved your experience using Stryda!

Antwoord van Stryda

15 mei 2023

Hey!

Thanks for leaving your rating of Stryda. Its good to see that you are enjoying it so far!

Thanks,

The Stryda Team

Antwoord van Stryda

15 mei 2023

Hey there!

Sorry to hear you feel that way. So that we might improve our service is there anything else you can tell us of your experience? It may be something that can be solved by contacting out support team, which you can contact using the help widget in the bottom right corner of the website, or going to help.stryda.gg. If its not a quick fix then we can pass it on to the dev team for further investigation.

Thanks,

The Stryda Team

Antwoord van Stryda

15 mei 2023

Hey!

Glad to hear your enjoying your Stryda Experience so far, and glad your noticing the improvements were making over time! The team is really hard at work to make Stryda the best it can be.

Thanks,

The Stryda Team

Antwoord van Stryda

15 mei 2023

Hey there!

While bans on our platform may be frustrating, we take the competitive integrity of our platform very seriously and so before any bans are made, we do thorough investigations before making a decision.

Having said that if you still feel that the ban was unwarranted or you still do not understand the reasoning behind it, please do not hesitate to contact out customer support team to appeal the ban or to seek further clarification. They will be happy to discuss this with you.

You can make a support ticket with them via help.stryda.gg.

Thanks,

The Stryda Team.

Antwoord van Stryda

15 mei 2023

Thanks for leaving your rating! Daily Missions are great.

Thanks,

The Stryda Team

Antwoord van Stryda

15 mei 2023

Hey there!

Thanks for taking the time to leave your thoughts on Stryda and your rating. Great to see you are enjoying it!

Happy gaming,

The Stryda Team

Antwoord van Stryda

15 mei 2023

Hey!

Thanks for sharing your experience with us - happy to see you have already managed to get some Riot Points from us. Hope you got some nice skins with them.

Thanks,

The Stryda Team

Antwoord van Stryda

15 mei 2023

Hey

Thanks for reaching out and leaving your rating.

Unfortunately, a while back we decided to pause the tournament offering on our platform. To focus on other areas, such as Missions and Ladders. The Ticket currency was to enter these tournaments and so with their removal, it did not make sense to keep them, They provided no other function than this. However, your Coins earned on the platform should remain intact, which is what you need for the shop. You can still continue to earn Coins from the Battle Pass and competing in Ladders.

Hopefully one day we can revisit tournaments, but at the moment in time i do not have any information on this.

If there is anything else we can do to help improve your rating of Stryda, please do not hesitate to let us know.

Thanks,

The Stryda Team