Sunnamusk London - Merry Hill Reviews 36

TrustScore 4.5 uit 5

4,5

Merry Hill, DY5 1QX Brierley Hill, England, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always friendly and supportive assistance from Sunnamusk staff at Merry Hill. Very knowledgeable about products and service is first class. Products are amazing, long lasting scent and affordable.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love this product, decided to try something new, no regrets Great customer service. Don't know the young lad from Merry Hill Dudley West Midlands name but very polite and attentive. Great no pressure... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent salesman, made me feel welcome and helped me find the perfect fragrance for me, offered me a chance to try the oil as well, which I ended up purchasing. Great experience all round

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I do like your perfume. I have been buying it for a few years now after admiring it on a lady at my local shopping center. I went immediately to the sunnamusk stall at the center. The staff weren't fr... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Parfumerie
  2. Cosmetica en parfums leverancier
  3. Cosmeticawinkel

Geschreven door het bedrijf

Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.


Contactgegevens

  • Merry Hill, DY5 1QX, Brierley Hill, England, Verenigd Koninkrijk

4,5

Uitstekend

TrustScore 4.5 uit 5

36 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

Excellent fragrance but I think the…

Excellent fragrance but I think the price is different maybe location.

24 februari 2026
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Hey,

Thank you for your feedback. We’re delighted to hear you enjoyed the fragrance! We can also confirm that our prices are the same across all locations.

Kind Regards
The Sunnamusk Team

Beoordeeld met 5 van de 5 sterren

Fantastic fragrances, enthusiastic employees

Excellent salesman, made me feel welcome and helped me find the perfect fragrance for me, offered me a chance to try the oil as well, which I ended up purchasing. Great experience all round

25 februari 2026
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Dear Luke

Thank you for your lovely feedback. We’re delighted to hear our salesman made you feel welcome and helped you find the perfect fragrance. It’s great to know you had a fantastic experience!

Kind Regards
The Sunnamusk Team

Beoordeeld met 5 van de 5 sterren

Always friendly and supportive…

Always friendly and supportive assistance from Sunnamusk staff at Merry Hill. Very knowledgeable about products and service is first class.

Products are amazing, long lasting scent and affordable. Would not go back to using regular products, these fragrances feel bespoke and luxurious in comparison.

18 februari 2026
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Dear Asha

Thank you for your fantastic review. We’re thrilled to hear that our Merry Hill team provided friendly, knowledgeable assistance and that you enjoy our long-lasting, luxurious fragrances. Your support means a lot to us!

Kind Regards
The Sunnamusk Team

Beoordeeld met 5 van de 5 sterren

Love this product, smells more divine as it lingers

Love this product, decided to try something new, no regrets
Great customer service. Don't know the young lad from Merry Hill Dudley West Midlands name but very polite and attentive. Great no pressure sales techniques

11 februari 2026
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Dear Mrs E B

Thank you for your wonderful feedback. We’re delighted to hear you love the product and enjoyed the polite, attentive service at Merry Hill. It’s great to know our no-pressure approach made your experience enjoyable!

Kind Regards
The Sunnamusk Team

Beoordeeld met 5 van de 5 sterren

Best oils and best perfume with very…

Best oils and best perfume with very good sales team who really helped

25 januari 2026
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Dear Morris

Thank you for your fantastic review. We’re thrilled to hear you love our oils and perfumes, and that our sales team were able to assist you so well. Your support means a lot to us!

Kind Regards
The Sunnamusk Team

Beoordeeld met 4 van de 5 sterren

Yes it was okay...few more samples…

I love my perfume...too make up for the cost ..few more samples would of been good! Price could be brought down a bit...got mine on offer.

21 januari 2026
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Hi,

Thank you for your feedback. We’re glad you had a positive experience and appreciate your suggestion regarding additional samples — we’ll keep this in mind to make future orders even better!

Kind Regards
The Sunnamusk Team

Beoordeeld met 4 van de 5 sterren

The scents are honestly beautiful

it was just straight forward and they have lovely scents and a chance to get a discount or a free oil. Great stuff

14 januari 2026
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Antwoord van Sunnamusk London - Merry Hill

Dear Dory

Thank you for your feedback. We’re glad you found the ordering process straightforward and enjoyed our scents, as well as the chance for discounts or free oils. We appreciate your support and hope to earn that fifth star next time!

Kind Regards
The Sunnamusk Team

Beoordeeld met 5 van de 5 sterren

So friendly and welcoming

Great and customer service is on point

1 januari 2026
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Antwoord van Sunnamusk London - Merry Hill

Hi Naasuma,

Thank you for your kind words! We’re pleased to hear that both our products and customer service met your expectations.

Kind regards,
The Sunnamusk Team

Beoordeeld met 5 van de 5 sterren

I love shopping my perfume with…

I love shopping my perfume with sunnamusk, you can never go wrong with their oil perfume. Is pricey but worth it after all. ✌️

26 december 2025
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Antwoord van Sunnamusk London - Merry Hill

Hi I F,

Thank you for your lovely feedback! We’re delighted to hear how much you enjoy shopping with us and that our oil perfumes continue to impress. We truly appreciate your support.

Kind regards,
The Sunnamusk Team

Beoordeeld met 5 van de 5 sterren

Great fragrances

New product, never heard of the beabd before but glad I found them as they offered something different to the usual offerings from Boss, Dior, Vetcade etc. Lovely helpful salesman identified fragrance I was trying to find from a tester I had the previous week. Showed me all options from the product range and prices. Purchased two fragrances, signed up to promotional Sunnamusk site and rewarded with discount off next purchase. Lovely fresh and smooth fragrances very well received by family at Christmas.

21 december 2025
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Antwoord van Sunnamusk London - Merry Hill

CD West Bromwich,

We're happy to hear that you discovered us and found something different! It's great to know the salesman helped you find what you were looking for and that your family enjoyed the fragrances. Thank you for sharing your positive experience.

Best Wishes
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful and patient sales…

Extremely helpful and patient sales lady. Very friendly

12 december 2025
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Antwoord van Sunnamusk London - Merry Hill

Emma Foster,

We are happy to hear that our sales team provided you with such positive support! We appreciate your kind words and thank you for your feedback.

Best Wishes
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

We shopped at merry hill and a young…

We shopped at merry hill and a young guy by the name of Byron served me and my wife, he was very helpful and friendly.freely offering different fragrances.
We normally shop in touchwood in Solihull and often walk passed without been offered any samples however notice ppl of other ethnic groups being offered samples so normally walk passed. On this occasion Byron made a point of offering us samples. In turn making a sale.

15 november 2025
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Antwoord van Sunnamusk London - Merry Hill

Hi Innes,

Thank you so much for your thoughtful review. We’re delighted Byron made your experience such a positive one. We appreciate your feedback regarding sampling and will be sharing this with our management team.

Kind regards,
Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

Staff where great!very knowledgeable of…

Staff where great!very knowledgeable of the products on sale and great sense of humour making the shopping experience a great one

14 november 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Hi Ashley,

Thank you for the 5-star review! We’re thrilled our team made your experience enjoyable with their knowledge and humour.

Kind regards,
Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very honest and helpful staff very…

Very honest and helpful staff very friendly to talk to and great experience

9 november 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Hi Cody,

Thank you for your kind feedback! We’re so pleased you found our staff honest, helpful, and friendly, and that you had a great experience with us.

Kind Regards,
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

very nice product

very nice product

23 oktober 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Hi Akash,

Thank you so much for your kind review! We’re delighted to hear you’re happy with your purchase and enjoying our product.

Kind Regards,
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

Designer experience with affordable price

I have for a few years now been addicted to sunnamusk golden dust. Both shopping face to face or online the experience has always been very uplifting. They treat you so well and the packaging is beyond anything I have experienced elsewhere. It’s like buying a high end designer perfume without the high end designer price. The scent especially the oil lasts forever and is such a recognisable scent. I have smelt it on random strangers and felt compelled to comment and I have the exact same experience whilst wearing mine.

26 september 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Wow, what a wonderful review — thank you! It makes us so happy to hear that Golden Dust continues to be your go-to and that you enjoy both our products and service. We love knowing our fragrances leave such a lasting impression — thank you for being part of the Sunnamusk family!

Best Wishes
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

Great customer service and presentation…

Great customer service and presentation at merry hill was top notch

27 september 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Hi Donna,

Thank you for your kind review! We’re so pleased to hear that our Merry Hill team provided top-notch service and presentation.

Best regards,
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

I bought from Sunnamusk last week…

I bought from Sunnamusk last week Thursday and had such a beautiful customer service experience. A lovely gentleman helped me choose my scent, I didn’t catch his name, but he was absolutely brilliant! So patient, helpful, and genuinely passionate about the products. He made the whole experience feel personal and enjoyable, and honestly, he deserves his flowers. I’ll definitely be going back, not just for the amazing fragrances, but because of the top-tier service I received. Thank you!

11 september 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Dear customer,

Thank you for your wonderful review! We’re thrilled to hear that our team made your experience personal and enjoyable. Your kind words will be passed on, and we can’t wait to welcome you back for more amazing fragrances.

Best Wishes,
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

I love it

All the staff are fantastic and lovely, nice approach

5 september 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Dear Tolulope,

Thank you for your kind words! We’re thrilled that our staff made such a positive impression and look forward to seeing you again soon.

Best Wishes,
The Sunnamusk Customer Care Team

Beoordeeld met 5 van de 5 sterren

Amazing service

I had an amazing experience with sunnamusk merryhill the young salesman was very kind and even went out of his way to make my daughter feel involved aswell.

5 september 2025
Logo Sunnamusk London - Merry Hill

Antwoord van Sunnamusk London - Merry Hill

Dear Oliver,

Thank you for your lovely feedback! We’re delighted that our team went out of their way to involve your daughter and make your visit enjoyable.

Best Wishes,
The Sunnamusk Customer Care Team

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