I have been working with this company for awhile now. Their products are top notch & if there is ever an issue, they respond rapidly & take care of the issue with professionalism & speed. They are bot... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The first machine didn’t work as it was supposed to. After connecting with the team via WhatsApp they sent us a fast ship machine from the US stock. this machine works great! Great customer service
I have made 2 orders with Sure Beauty and their machines have worked great! I only had one issue with a skin analysis device and they resolved it in a timely manner. Customer service is very attentive... Toon meer
Received email that the product I purchased was out of stock and they would send something similar. However it was not. Requested refund. Received no follow up. Requested refund again by email. No res... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Estheticians’ favorite beauty equipment brand-Surebeauty. We are one-stop beauty salon equipment supplier, inclued body sculpting machine, facial equipment, cosmetic laser and spa equipment etc...In Surebeauty, we offer one-on-one free machine operatoe training with licensed estheticians and 24/7 online support.
Contactgegevens
South Park Maple Leaf Mansion Nanshan Boulevard, Nanshan, Shenzhen, 518000, shenzhen, Verenigde Staten
- +86 18938075487
- support@surebeauty.com
- surebeauty.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This product was everything I imagined
This product was everything I imagined. It’s as powerful as the big machines but way easier to transport and also use at home. I am a body sculpter so this is not just good for at home use but using on clients as well and it’s so easy and portable that I can even use it to do mobile services if I wanted to. The results are great! Same results I’d get on a bigger machine. For the price and size this machine is a way better option!!
Day Spa
My wife and I are looking to open a day spa so we shopped around for the best equipment the price was amazing Alice helped me out through the whole process she helped with discounts answered every question I asked right away not once have I waited more then 24 hours for any reply’s my equipment was shipped from China and we got it in a matter of one and half weeks from time of purchase to delivery of everything we ordered the process was super easy Alice is amazing when it comes to customer service would continue to purchase from Surebeauty.com in the future for all my needs with Laser Lipo Cavitaion and face wrinkles and rejuvenation am also in school for my electrolysis certification and will be buying my laser hair removal and tattoo remove machines from here as well thank you for the great service and amazing savings and fast delivery
I was looking for another vendor bc I…
I was looking for another vendor bc I was started experiencing horrible customer service from my last vendor. Shipping was so quick, and customer service has been amazing so far! Alice has been my main contact, and she is so nice, knowledgeable, and so patient with me when I have a ton of questions. She is very prompt with her responses as well and I really appreciate that. I’m definitely grateful for Alice and her team!
I’m very happy with purchase and the…
I’m very happy with purchase and the costumer service is the best,they answer all my questions and And they helped me replace some parts.
Hi everyone
Hi, Thank u so much I’m really better with the results after us the machine I like so much, thank u for the attention!
Good Service
Quick shipment. They even emailed to confirm the part was correct
Fantastic Machine, with amazing power
I am so pleased not only with my machine but with the service I received from the seller. During transit one of the handles was broken and right away the seller shipped me a new replacement. I used my Ultrasonic RF Lipo Laser a few times on my friends and myself and wow... we all saw a difference in one session and now we are addicted. It really works and is worth having and doing on yourself or others instead of spending thousands of dollars at the med spa! Save your money and invest in your own!!! Happy costumer, highly recommend ❤️
Order # 1392
difficult, but good experience
The machine came in and did not work. I must admit it was a bit of a hassle on our end to communicate with surebeauty as they are out of the country. BUT - Every day I emailed, and every night they emailed back. We came to a resolution and we now have a working machine. They were on top of this to the best of their ability, and we are completely satisfied.
Excellent machine
Excellent machine, very fast delivery, and very good communication with seller, l recommend it.

Antwoord van surebeauty.com
Unsatisfied Customer / False Number
I received the package with missing items. I have been trying to reach out on the phone number provided on the site I couldn't dial it from my reg line tried with wats app and it states I need to be invited to be in touch with that number. I contacted the chat line and they never responded. I have not been able to speak with anyone and am very dissatisfied and have not been able to use the costly machine!

Antwoord van surebeauty.com
I love my new s shape machine.
I love my new s shape machine.
Customer service was great, always kept me informed on my deliveries & any questions I had.
Delivery was quick, it was quicker than getting delivery in my own country.
The machine is amazing, I love this machine.
Great quality machine, it was better than I expected.
I have used machines similar to this before going to a beauty salon & paying $100 for 1 session but this is going back about 10 years ago, so I would assume it cost more than that these days but I don't have to pay that much for each session anymore because I have my own machine at home, I love it so much!
This machine helps with fine lines, increase blood circulation, improves skin complextion, helps with improving collagen, helps with melting fat using radio frequency, helps with creepy skin, helps with saggy skin & cellulite. I am also using this machine on my husband to prolong his youth. I love this machine, it has all the tools you need.
I recommend going to sure beauty to buy your beauty products because the products there are great quality, great customer service & great pricing, I researched my machine & their sellers & pricing & I have to say you can't beat Sure Beauty!
I look forward to future purchases.
Thank you so much! ;)

Antwoord van surebeauty.com
Wonderful customer service and my…
Wonderful customer service and my product came in right on time when I needed it! They shipped it from the USA warehouse and I got it in less than four days.

Antwoord van surebeauty.com

Antwoord van surebeauty.com
Received email that the product I…
Received email that the product I purchased was out of stock and they would send something similar. However it was not. Requested refund. Received no follow up. Requested refund again by email. No response until dispute was made with PayPal. Tried calling telephone # and whatsup app #. No answer. Finially a week later got a message a shipment was made by fedex. I requested information as to what machine was being sent or why refund was not done. Again no response. StAy away. Buy from somewhere else, preferably in the USA.
Machine isn’t the one I ordered the…
Machine isn’t the one I ordered the manual sucks and the vacuum doesn’t do a thing besides make noise very very very disappointed
I did not receive the belt with the…
I did not receive the belt with the machine, nor did I receive instructions

Antwoord van surebeauty.com
They answer quickly
Great Service
I just knew my order would take a long time to get to me. When FedEx took my order off the truck, I could not believe it was here already. Phenomenal service and they stayed in constant contact with me along the way.

Antwoord van surebeauty.com
haven't try my product yet but it got…
haven't try my product yet but it got here fast and the communicate was great with this company

Antwoord van surebeauty.com
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







