SureCam Reviews 68

Our experience working with SureCam over the past year to equip our Highways Inspector fleet with dash cams has been exceptional. The team we've worked with have been really supportive during the rollout and implementation, maintaining good contact and adopting a really proactive, pragmatic and customer focused approach. Bryony Jones has been brilliant as our main contact, coordinating things for us and helping us work through any issues we encountered along the way.
The solution we've bought is well-liked by the inspectors and helps them work more safely and efficiently. No complaints whatsoever.

Company went above and beyond in resolving my query, excellent service !

Our experience with SureCam has been outstanding from the start. The onboarding process was seamless, thanks to the thoroughness of both our sales and service representatives, who addressed every question with impressive speed. Though we’ve only been live for a few weeks, we are already seeing significant ROI and the clear benefits of integrated fleet video technology.

I have been working with Jordan Teimar since November 2024 and he is great! Good fit for our company and was a better fit for us than other competitors.

Surecam is a great company very easy to work with. I love that i can call or text Isabella and she is always available to help with whatever problems I am having or if she is not able to help me she sends me to someone that can help.

Great company to work with, Bryony is always very supportive.

I have worked with Hannah, Ben, Kaitlyn and the rest of the SureCam team for the last 2 years and have no complaints. The team have always been responsive, helpful and friendly. Highly recommend.

We recently set up an account with SureCam, and Destiny Rufo was extremely helpful throughout the process. She answered all of my questions and even continued to check in with us after the installation to make sure everything was going smoothly. Great customer service!

I've been working with Ben and Kirsty at Surecam since I joined GBRailfreight as Road Fleet Manager almost three years ago and cannot fault Ben, Kirsty or any of the other team members at Surecam for both the level of service delivered and the immediacy of response to even our smallest request. All of our fleet is fitted with their equipment and whether it be assistance with retrieving camera footage or advice on how best to resolve any issues we face these guys always go above and beyond.

We evaluated SureCam alongside Verizon Connect while looking for a camera and fleet safety platform, and SureCam stood out as the more complete solution at a better price point.

From the beginning, the entire team seemed to be aligned. The experience from the sales process through onboarding was smooth, organized, and easy to follow. Our sales representative, Jordan, was especially helpful and responsive throughout the process.

Since implementing SureCam, we’ve already noticed improvements in our drivers’ behavior behind the wheel. It has been a great tool for helping protect our business while also helping mitigate safety and operational costs.

Overall, it’s been a very positive experience and a valuable addition to our operations.

Jordan was amazing to work with to get secondary cameras for our fleet. He was very thorough and always quick to respond to any questions I had.

I have used SureCam for around 5 years. Great company with great service. I would refer them to anyone.

Great product, we use with our team. Also our account manager is super helpful Darren Proud very responsive, knowledgeable and helpful.

Great experience.

We have 120 vehicles running Surecam dual facing cameras for over a year now. Just for starters we’ve had zero hardware or software issues which is amazing!
We had a difficult choice to make in going with camera technology because we did experience some push back from drivers. However the end result was an 80% reduction in incidents the first year and the loss of drivers was minimal at 2%. The payback was immediate and going into the second year we have experienced yet an additional 50% reduction over the first year!
The video quality is amazing even at night. We have actually used video downloaded in defense for accidental and injury claims. This data is invaluable for a company and video tells a much greater story than telematics data.
The customer support is always on point and we have never gone over 24 hours without an explanation and resolution.
Top marks on support!!
We serve a rough industry with large trucks and small and Surecam is highly recommended for any operation!

Terrible camera and the ai system they use it garbage it captures and alerts wrong things 24/7

Said i could cancel if it didn’t like it
Never 1 video recovered tried for over a year
Then they sent a bill for thousands to cancel.
Horrible video/softwear/bad connection. They never fixed or upgraded any of the issues.
Bait and switch

SureCam has been an invaluable partner in helping us manage our fleet, regardless of its size. Their dashcam system provides high-quality, reliable footage that’s easy to access and review—making incident management, driver accountability, and overall fleet safety significantly more efficient.

What truly sets SureCam apart is the outstanding support we receive from our account manager, Darren. He consistently goes above and beyond—responding promptly to our many questions, no matter how frequent or detailed, and always providing clear, practical solutions tailored to our needs. His knowledge and dedication have made a real difference in how we operate and maintain our fleet.

We highly recommend SureCam to any business looking for a smart, supportive, and scalable vehicle camera solution.

Our Account Manager Darren P is exceptionally prompt and helpful. We are extremely happy with the service we have received in terms of set up and having tried many other service providers for vehicle tracking, SureCam definitely outshines the rest!

We have just transferred our tracking system over to SureCam and have been so impressed with the whole process from start to finish. Installation process has been quick and easy to arrange, time to fit the equipment has been quick and done in a professional manner and the support we have received has been exceptional.

The product we have from Surecam (forward facing dash cams with cloud storage etc.) is market leading in quality. Our account manager and the installation staff are extremely helpful and accommodating for what can sometimes be difficult situations.