Susan Payne Property Reviews 

Very communicative and saw us through the journey with confidence , especially with this testing time .
Many thanks .

Our enquiries were dealt with swiftly and all staff were friendly,polite and willing to help.

Very professional organisation to deal with right from initial enquiry, to appointment, negotiation and throughout the progression process. Which from a buyers perspective was very refreshing and gave confidence throughout the transaction.
Also, incredibly thorough and concise details provided on our purchase property and very supportive with any enquiry raised responding within a timely manner. Would not hesitate approaching Susan Payne again who offer a very personal service unlike many of the corporate estate agents. Fantastic service...... Thank you

Great Service, helpful and polite.

Always polite and knowledgeable. Jan worked tirelessly to push things forward and to keep us updated during some delays in the moving process caused further up the chain

Susan Payne estate agents are really professional and very helpful 5 star service all round, especially Jan. Thanks for helping us find our wonderful new home.

Great service, efficient and friendly. Work very hard to support their clients throughout. Would highly recommend.

Supportive team with great communications skills kept us updated regularly which took the stress out of buying and selling our property.

A very professional, enthusiastic and friendly team who know their business inside out. Reassuring to know that our property sale was
being dealt with by knowledgeable adults!

Quite simply excellent! Very friendly, efficient, reliable, contactable, pro active, i have been very impressed throughout. Thank you soooo much.

Exceptional from start to finish.
The whole team carry the same dedicated ethos.

Excellent appointment timekeeping and mostly fed back promptly on enquiries. Friendly professional team

Excellent advice and support throughout the whole experience. Jan Tooley is a legend!

Excellent advice and service. A steady influence in times of stress. Would highly recommend and use again.

Now, this is how Estates Agents should operate. Personal, tailored service at its very best. Every step of the journey was well managed and never did I feel like I was a nuisance. I really cannot fault this company and wholeheartedly recommend them. Isle of Wight Estate Agents take note.... this is how you do it!

Susan and the team (particularly in Jan) were amazing in helping us find our ideal home and ensured that everything went through in time. We were overseas for most of the process and Jan was brilliant in loading with solicitors,other estate agents and the seller when needed to make sure we could move in to our new home. I don’t think it would have happened without Jan’s determination and dedication!

A good experience from the viewing through to Completion. Nice selection of properties. I gave very short notice to view a property on a Monday morning, yet they made an effort to fit me in.
Once I made an offer the follow through was excellent. The sale was monitored at every stage.

Helpful and friendly. Very good at following up when required.