We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Reception entrance nice when registering my 2 young girls. After initial testing temp, weight, height, pulse etc saw a doctor. Showed very little interest is saying what was really wrong. Got a pre... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I was originally very happy with this product (Derma Roller & Serum) when it arrived. It was nicely packaged etc. However, the derma roller itself does not seem well made. Every time I use it it squee... Toon meer

Beoordeeld met 1 van de 5 sterren

Swiss Clinic is a scam company, avoid placing an order at their website. I’ve ordered the microneedling device, it’s been more than a week and it hasn’t been even shipped. I’ve received 0 communicat... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bloody anger & fuming no communication told one thing then another and bloody still ain't revived the stupid item "derma roller" I bet if I bought a cheap brand it would be here by now Kmt theses comp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten groothandelaar
  2. Wellnesscentrum

Informatie afkomstig van verschillende externe bronnen

Swiss Clinic is a international company selling innovative health and beauty products with proven effects and long-lasting results.


Contactgegevens

2,0

Slecht

TrustScore 2 uit 5

140 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Won't return

Reception entrance nice when registering my 2 young girls. After initial testing temp, weight, height, pulse etc saw a doctor. Showed very little interest is saying what was really wrong. Got a prescription which I found out when home was for adults as there was no child friendly flavouring and the child understandably spat out the contents. Customer experience was not great and certainly have no reason to return where so little interest was shown.

7 november 2024
Review zonder uitnodiging
Logo Swiss Clinic

Antwoord van Swiss Clinic

Hi Martin,
It looks like there’s been a little mix-up, as we’re actually a skincare brand dedicated to helping people feel confident and radiant in their own skin.

We understand how frustrating it can be when things don’t go as planned, and we encourage you to reach out to the company you visited – they’re in the best position to address your concerns and make things right.

If you’re ever in need of skincare that’s all about self-love and empowerment, we’re here for you. Your glow is our priority!

Beoordeeld met 1 van de 5 sterren

Very bad customer service

Very bad customer service. Absolutely no politeness and any attempt to help the patients. I was 8 minutes late this morning, I gave a call that I will be late and the whole 2 hours exam was cancelled. When I arrived they said  they would not make the examination because I was late and only 5 minutes acceptable. They even did not offer another option when I said I was waiting for 6 month for this examination. 

11 september 2023
Review zonder uitnodiging
Logo Swiss Clinic

Antwoord van Swiss Clinic

Hi Anita,

It seems there’s been some confusion, as we are a skincare brand dedicated to helping people feel confident and radiant in their own skin, not a medical clinic.

We’re truly sorry to hear about the frustration you experienced and encourage you to reach out directly to the clinic you visited. They will be better positioned to address your concerns and find a resolution.

If you’re ever looking for skincare solutions or a boost of self-care, we’re here to help you feel your best. Everyone deserves to be treated with kindness and respect, and that’s what we strive to deliver.

Wishing you all the best in resolving this matter quickly!

Beoordeeld met 1 van de 5 sterren

Swiss Clinic is a scam company

Swiss Clinic is a scam company, avoid placing an order at their website. I’ve ordered the microneedling device, it’s been more than a week and it hasn’t been even shipped. I’ve received 0 communication. Of course, they are not replying to emails and keep silence!!

I assume that their products can be also dangerous to health considering that what they write on the website doesn’t reflect the reality. Stay away!

2 oktober 2022
Review zonder uitnodiging
Logo Swiss Clinic

Antwoord van Swiss Clinic

We deeply apologize for the delivery delays that occurred last summer. The summer period contributed to longer-than-expected resolution times for the issue. Since then, we have implemented extensive restructuring to ensure improved deliveries and more efficient communication.

We truly want to take this opportunity to make up for the inconvenience you experienced. Please contact us at info@swissclinic.com, and we would be delighted to offer you a gift as a gesture of compensation for the inconveniences you faced.

Thank you for your understanding, and we look forward to hearing from you.

Beoordeeld met 1 van de 5 sterren

Customer service doesn't exist in Swiss Clinic

Update:
It is a second day I have been trying to contact Swiss Clinic without any luck. I want to cancel my order. On the company’s phone there is a voicemail that they are not able to support via phone, only by email or via live chat but there no such option as live chat on their website. Their email with "co.uk" returned as an email account doesn’t exist although it has advertised in media. The link to the website Swissclinic.co.uk doesn’t work although it has advertised in the media. I sent a number of emails ending with ...com, the only available way to contact the company, but didn’t received any response. What kind of company is it?

I have placed an order on Swiss Clinic website but my delivery address is differ from my billing address. When I received a confirmation of the order my delivery address was wrong as it was the same as the billing address. I tried to call the company but in a voicemail message it said that they don't have support via the phone. I have sent a number of emails to them but did not received any answers. I want to cancel the order but there is no customer service support at all.

25 juli 2022
Review zonder uitnodiging
Logo Swiss Clinic

Antwoord van Swiss Clinic

We deeply apologize. The summer period contributed to longer-than-expected resolution times for the issue. Since then, we have implemented extensive restructuring to ensure improved deliveries and more efficient communication.

We truly want to take this opportunity to make up for the inconvenience you experienced. Please contact us at info@swissclinic.com, and we would be delighted to offer you a gift as a gesture of compensation for the inconveniences you faced.

Thank you for your understanding, and we look forward to hearing from you.

Beoordeeld met 5 van de 5 sterren

This has been one of the best

This has been one of the best, and only ways I could get my hereditary sunken zombie undereyes to look 'normal'. The simplicity of this is amazing, and so is the ease of use. Nothing had previously worked for me to lighten my undereyes, but these undereye Microneedle patches have become a weekly staple for me. They provide volume to my undereyes! I use 2 packets a week (very pricey- I know). And these are just *chefs kisses*. I cannot say enough good things about these patches! They do hurt a little when they go on and are pressed in, but then you can't feel them. I just wish I could order in bulk with a nice discount because I just order so many of them! Swiss clinic, hook me up if you do 🤍

5 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bought the micro needling kit which…

Bought the micro needling kit which suggests replacing the head every 2 months yet 6 months later I am still unable to buy a replacement head!!! Every time I look they are sold out and never come back into stock they just change the date when the stock is going to come. Seems at this point like a scam! AVOID AT ALL COSTS.

19 maart 2021
Review zonder uitnodiging
Logo Swiss Clinic

Antwoord van Swiss Clinic

Hi Chris!

The high demand for our replaceable needle heads and delivery problems due to the pandemic has meant that they have been sold out for a while. We try to plan our product purchases and their delivery on a weekly basis, to avoid products being sold out. But with Covid-19 and Brexit, we have had big challenges.

The products are now available to order on our website again.
If you order today, you will have your package within 1-3 working days.

Love, Swiss Clinic

Beoordeeld met 5 van de 5 sterren

Skin changes with Microneedling

I made my first purchase in Nov.2019, and items came in fast shipping, within 5-10 working days i believe.

I bought:
- 1x Face - Microneedling Home Treatment
- 1x Hyaluronic Microneedle Patches
- 1x Face Dry Mask 3-pack

I got a discount code for 40 or 50% i believe.

What i found life changing was the Face Microneedling, the others might need more time. but with microneedling you will see results within a week.

So for me this was a successful experience.

12 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

In love!

I am so happy that I made a decision to start treatment with Swiss clinic tool. It is feel so luxurious and well made and I love the effect - smooth, plumped and healthy looking skin.

19 november 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loving my new skin

I ordered the derma roller, it comes in a beautiful box with a different barrel in and one for the body too, it looks extremely professional and the Derma Roller itself is so gentle, I’ve used it twice a week and it’s amazing, the best derma roller I’ve ever had by a mile.

6 augustus 2019
Review zonder uitnodiging
Logo Swiss Clinic

Antwoord van Swiss Clinic

Hi Alison!

Thank you for your lovely feedback. It makes us so proud and we'll continue developing and selling products of the highest quality.

Have a great week <3

Best regards,
Swiss Clinic

Beoordeeld met 5 van de 5 sterren

Excellent products with immediate effect!

Purchased the microneedling home treatment set. What a stylish little kit. Couldn't wait to start the treatment. Noticed the difference in my skin straight away. My foundation glided on so smoothly. My skin feels soft and the serum smells great too. Looking forward to trying out more of the Swiss Clinic Products

18 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Bought the microneedling set…

Bought the microneedling set recommended by Trinny LONDON. It’s a great piece of kit. On day 3 of derma rolling and it seems to be working with no adverse reactions.

17 juni 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Did not like your products

15 juni 2019
Review zonder uitnodiging
Logo Swiss Clinic

Antwoord van Swiss Clinic

Hi!

Thank you for your review.

We would love to hear more about your experience and what you didn't like about the products.
Send us a e-mail to info@swissclinic.com

Have a great day!

Best regards,
Swiss Clinic

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer