The delivery service was on time; however, some pieces were missing. I think before the delivery team leaves, they should double-check to make sure all pieces are included and accounted for. The in... Toon meer
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Lees wat reviewers zeggen
There was a damage caused by the delivery to walls, ceilings, etc. The helpers worked hard but seemed not to have experience with moving a treadmill. I think the damage could have been avoided if ther... Toon meer
Bedrijf heeft geantwoord
Liked movers contracted to move us. Did NOT appreciate the argumental agent who wasted about an hour before the movers could start. She did not communicate well and got us off to a stressful exhaustin... Toon meer
I wish I would’ve known about Dolly years ago when I didn’t buy items from Facebook marketplace or thrift stores because I didn’t have a means to bring it home. It was very easy to set up and the comm... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Dolly was created to re-imagine the big and bulky moving and delivery experience by putting the customer in control. We optimize for convenience and safety at an affordable price.With nationwide operations in 45 cities, and millions of moves and of deliveries completed, we are the leading on-demand delivery service trusted by retailers like Best Buy, Williams-Sonoma, The Container Store, Crate & Barrel, and Extra Space Storage. In 2024, Dolly joined the Taskrabbit family, fueled by our joint passion for creating helpful, easy-to-use services that bring customers back time and time again. Founded in 2008, Taskrabbit is a digital platform that connects people seeking help with household tasks—such as furniture assembly, TV mounting, help moving, and home improvements—to skilled, reliable Taskers in their communities. Together, Dolly and Taskrabbit aim to transform the moving and delivery experience for customers.
Contactgegevens
901 Fifth Avenue Suite 600, 98104, Seattle, Verenigde Staten
- support@dolly.com
- taskrabbit.com/delivery
4,0
Goed
4K reviews
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Our delivery team was professional
Our delivery team was professional, caring, kind, and did an incredible job.
8 juni 2026
They were very nice and fast!
6 juni 2026
Was quick and easy to setup a delivery…
Was quick and easy to setup a delivery date and time. And did arrive on time.
7 juni 2026
Easy delivery service
Easy delivery service. Driver took care with my items and was easy to work with.
7 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Delivery was offloaded to Taskrabbit
Delivery was offloaded to Taskrabbit, who rescheduled and also had incredibly poor communication. I would have been better off saving my money and picking up the items at the store.
7 juni 2026
Antwoord van Dolly
Hi there – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit https://www.taskrabbit.com/delivery/support and click the "Contact Us" button at your earliest convenience. Thank you!
Service was great!
6 juni 2026
The question is what went right
The question is what went right? There is zero human interaction, without any intelligent problem solving solutions. Very uninspiring experience.
6 juni 2026
Antwoord van Dolly
Hi Kathy – We deeply apologize that you encountered a poor experience during your recent task. Our Support Team is available to hear more about your concerns so that we can look into this further for you. To reach out, please visit https://www.taskrabbit.com/delivery/support and click the "Contact Us" button at your earliest convenience. Thank you!
Delivery review
Delivery review
Everything went smoothly and on time. Our delivery person was a good communicator
4 juni 2026
The delivery service was on time
The delivery service was on time; however, some pieces were missing. I think before the delivery team leaves, they should double-check to make sure all pieces are included and accounted for.
The installer arrived but was unable to complete the installation because of the missing pieces. However, he is scheduled to come back, hopefully this week, to finalize the project.
6 juni 2026
I have no complaints about the…
I have no complaints about the delivery, set up and haul away of my old mattress. However, the subsequent request from the Helper for a rating and a tip did not work.
5 juni 2026
The movers were very professional…
The movers were very professional handling my furniture with care without any damages to my property or household.
5 juni 2026
great job helping with our Apartment…
great job helping with our Apartment move. Hired for 2 hours.
5 juni 2026
Dave was great at his delivery
Dave was great at his delivery. He also took time to converse and be positive about life and the world. I sure the rest of the crew is as good as Dave
2 juni 2026
How quickly you were able to help us…
How quickly you were able to help us and how reasonably priced you were.
6 mei 2026
They delivered and put together our bed…Walter
They delivered and put together our bed very quickly.
5 juni 2026
taskers appeared inexperienced
Taskers did not seem particularly knowledgeable about moving a couch. I had to guide them for most of the task.
4 juni 2026
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