Dolly Reviews 3.697

There was a damage caused by the delivery to walls, ceilings, etc. The helpers worked hard but seemed not to have experience with moving a treadmill. I think the damage could have been avoided if there was a little strategizing ahead of time.

He helped me bring the sofa bed out the box and bring it in the basement which was street level entrance.

The Dolly delivery service was on time and exceeded expectations. They delivered the washer and dryer upstairs and even helped us connect them. They didn’t have to do that but it was a very kind courtesy. Thank you!

Easy booking. Great customer support with timely response. The helpers were fantastic, they were efficient, they knew what they were doing and super helpful.

Liked movers contracted to move us. Did NOT appreciate the argumental agent who wasted about an hour before the movers could start. She did not communicate well and got us off to a stressful exhausting move.

Person assigned to me never showed up. In fact they called and said they would be there in 90 minutes. Never heard from them again.

I've used Dolly several times and have always had a great experience. Any time I need something moved, I use Dolly.

Delivery Service was Fast and efficient! Thank you so much

The delivery gentleman was very nice and careful of not damaging anything. So helpful too.

There is no communication and it’s Task rabbit now

Great experience, clear communication, on time delivery

Hice una compra el día 26 de mayo q debía llegar el día 30 de mayo.. Hoy ya es 4 de junio y no he recibido nada y el seguimiento por la página no existe.. Una muy mala experiencia..

The delivery itself was great, but the originally scheduled date and time had to be rescheduled because Dolly couldn't find helpers for that day/time.

Cordial and helpful delivery person, item was delivered undamaged

Scuffed and dented all my walls and scratched multiple pieces of furniture.

It would have been nice to know that Dolly doesn't exist and that Taskrabbit is the name of the new service. I was expecting Dolly emails and wasn't aware of the namechange so I deleted all my notifications thinking it was a scam as I wasn't expecting Taskrabbit, all the while my delivery was cancelled.

The web client failed twice when I tried to view/edit my task, which made me think it never got scheduled. In reality, it got double-scheduled. So the first one wound up charging me for a no-show, and the second one dinged me 20% when I cancelled it within 48 hours.

Just a bad experience overall. I will not use this service again.

The crew was efficient and careful. Great work.

I was notified of the time of their arrival, and they were on time. I was pleased with how careful they were in moving my items. They were polite, and professional movers.