Purchased via a comparison site, but not all data came across as it should. A quick call to AA customer services quickly sorted out the issue without any problems. Staff were very helpful and friendl... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Needed to renew the house insurance following the previous company we used not covering insurance any more. Went to compare site, A A showed a good price and as already A A members went into more deta... Toon meer
Setting up my car insurance with AA was incredibly quick and straightforward. The whole process was completed in just a few minutes, and every step was clear and easy to follow. They’ve made it so sim... Toon meer
We were doing fine until you asked the trendy question asking us to rate our experience. So many people do it nowadays and it's really a bit too much. We would soon tell you if something was wrong wit... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contactgegevens
Verenigd Koninkrijk
- theaa.com/insurance
4,6
Uitstekend
45K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
initial policy musings
I wouldn't say exactly say great, more efficient and clear to follow especially the additions to policy.
13 juli 2026
Antwoord van The AA Insurance
We're happy to hear that it was straightforward, Daz 💛.
You have been very professional and…
You have been very professional and have given me confidence for the future. I hope that I will not require your services, but feel that should I do so you will fully support me.
10 juli 2026
All very understanding and helpful from…
All very understanding and helpful from the staff of AA to buy my car insurance and reasonable.
15 juli 2026
I spoke to Andrew at customer service…
I spoke to Andrew at customer service he was knowledgeable and extremely helpful.
13 juli 2026
Online process was painless
5 juli 2026
Payment Page Issues...
Linked by Money Super Market, I tried to make payment 7 times today. I approved on my card app multiple times only for the payment page to reload and ask for my CVC again, again & again. Bored now so will shop somewhere else...
15 juli 2026
Review zonder uitnodiging
Antwoord van The AA Insurance
Hi Michael, sorry to hear about the payment issues you had. We hope you were able to click and chat to the team online so they could look into why this was happening and help get your policy set up.
A satisfied customer
The home insurance policy I bought was cheaper than the one offered by my previous home insurance provider and it included additional cover.
The AA insurance website was comprehensive and so I was able to make sure that my new policy was right for me.
15 juli 2026
I made a mistake while buying my AA car…
I made a mistake while buying my AA car insurance which I am happy with, when I Received the documents
I realized that I didn't click the breakdown service which I wanted.So I rang the number on my computer, only to find the man on the other end of the line was someone who clearly didn't like talking to people or didn't like his Job. The spoke to me in a strange belittling way. So I didn't buy the breakdown cover. I Could not wait to get off the phone.If it had been face to face I would have asked him if he likes his job due to his tone
14 juli 2026
Antwoord van The AA Insurance
Hi Mark, we’ve listened back to the call and have passed your feedback on. We’re sorry you were left feeling this way and our team would be more than happy to help you add Breakdown cover to your policy. Please give us a call or pop onto Live Chat and we’ll get this sorted for you 😊.
📞 0370 533 2211
💬 www.theaa.com/help-support
The representative was very helpful and…
The representative was very helpful and informative
15 juli 2026
A A car insurance quote
Price was a pleasant surprise easily able to secure it through the website very impressed
15 juli 2026
A positive experience so far
After have a bad experience trying to setup a policy with another company this experience was a breath of fresh air. The policy was a little more expensive but I feel it’s a company I can trust.
15 juli 2026
Antwoord van The AA Insurance
We're over the moon that it was so straightforward, Nathan 😊🚗.
Car Insurance
Very reasonable price for our car insurance. Rang to ask a question and an extremely helpful lady answered all we needed to know.
15 juli 2026
Efficient and friendly at good price
15 juli 2026
great easy access and information
15 juli 2026
Easy to use website
Easy to use website - competitive prices. Have got AA breakdown service which is fabulous.
15 juli 2026
Setting up my car insurance with AA was…
Setting up my car insurance with AA was incredibly quick and straightforward. The whole process was completed in just a few minutes, and every step was clear and easy to follow. They’ve made it so simple that it’s practically idiot-proof! It took all the stress out of arranging insurance, and I was impressed by how smooth and user-friendly the experience was. Highly recommended for anyone looking for a fast, hassle-free way to get insured Thankyou AA happy to be part of the team Neil
15 juli 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.