Theacrylicwarehouse Reviews 

65
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Fantastic, even got an extra 2 pieces. I have had to complain to inpost AGAIN. For some reason their delivery driver thinks it's acceptable to leave my parcels outside of my rear gate that is locate... Toon meer

Beoordeeld met 5 van de 5 sterren

My order was for polycarbonate sheets, (windows). Pricing was clear, delivery service was clear, (though not cheap), it was easy to order the size you wanted & that's exactly what you receive. My or... Toon meer

Beoordeeld met 1 van de 5 sterren

Placed a sizeable order online with theacrylicwarehouse.co.uk weeks ago, aside from an automated confirmation email after they had taken my money, I received no updates and nothing was ever se... Toon meer

Beoordeeld met 3 van de 5 sterren

Prompt response to my earlier review which was welcomed however ordering communication could be better. Having received an email from the courier that it would be delivered by the 16th I was disappoi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Acrylproductenwinkel
  2. ook in
  3. Displaystandaard fabrikant
  4. Fabrikant
  5. Kunststofproductiebedrijf
  6. Plastic productenleverancier

Geschreven door het bedrijf

Here at The Acrylic Warehouse, we are a leading UK supplier of high-quality acrylic and plastic sheets, trusted by major brands, businesses and DIY enthusiasts nationwide. Whether you’re working on retail displays, signage, protective screens, glazing or creative projects, we provide premium acrylic and plastic sheets cut to your exact specifications. With years of industry experience, we offer competitive prices, expert customer service and fast UK-wide delivery, ensuring you get the perfect solution for your project—big or small.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

65 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(65)

58 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Great Value - Appalling Communications

Firstly the item we ordered was great value, it went down hill after that. We received confirmation that the item was being dispatched only for the dispatch email to show completely the wrong measurements, we tried to contact them to notify them however they do not have a telephone number to get through to them so had to email, no response after 3 days???? The item arrived and unfortunately it is damaged, the package looks like it has been driven over multiple times as it has tyre marks all over. We are having major communication issues - email sent, no response - Facebook messenger sent, no response. Very disappointing, looking into raising dispute through our payment provider. Watch this space......

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Always a great service

Always a great service. Even when mistakes are made or I'm not quite happy with something. Customer service is always on the ball and rectify straight away. I order on and of and had a fair few templates delivered. Will carry on using. Great work!

27 april 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Better Comms

Prompt response to my earlier review which was welcomed however ordering communication could be better. Having received an email from the courier that it would be delivered by the 16th I was disappointed that it did not arrive yesterday or today. Latest update advises its now in transit. Also received email from company asking how did they do which would imply they thought it had been received. Will see what happens next week.

10 april 2026
Logo Theacrylicwarehouse

Antwoord van Theacrylicwarehouse

Hi Andrew, thanks for your communication. As per our delivery terms on the website, all orders in which the standard delivery option is selected, we aim to dispatch within 7 working days. If you require your item sooner then please opt for our express service in Which we aim to have the order delivered within 5 working days. As your order was placed on April 10th, we have dispatched your order today which is within 5 working days. Thanks again for your order and we strive to honour our duties.

Beoordeeld met 3 van de 5 sterren

Acrylic sheet to protect top of bedroom drawers

Acrylic sheet ordered to sit atop a soft pine chest of drawers, upon which my son's computer would sit. Had requeated rounded edges but some places were slightly rough, with very small chips on the edges, but as this did not affect functionality I just faced them towards the back as I could not be bothered to return and find a replacement.

27 maart 2026
Logo Theacrylicwarehouse

Antwoord van Theacrylicwarehouse

Hi

Thanks for leaving a review.
We are sorry to hear that you are unhappy with your purchase. I’ve looked into this and can see that we laser cut this to shape and we add a radius of 10mm to all four corners. Laser cutting gives a naturally polished finished edge.
If you could supply some photographs of the chips, I will look into this further and if I find it to be a manufacturing error then of course we will only be too happy to replace this for you free of charge.

Beoordeeld met 1 van de 5 sterren

Incredible slow service

I ordered a single piece of acrylic for a photo frame, it took them 15 days to send it. When it did arrive it had a chip in the edge. Poor service all round.

27 maart 2026
Logo Theacrylicwarehouse

Antwoord van Theacrylicwarehouse

Hi

Sorry to hear you are unhappy with the service. As per the terms on our website we aim to dispatch all standard orders within 7 working days. As your order was placed on Friday 27th march @ 19.25pm, your order was not processed until Monday 30th March. Allowing for the extended Easter break, we dispatched your item in 6 working days.
In terms of the item arriving damaged, again I can only apologise for this, we take every care to ensure our items are wrapped carefully but we do understand that on rare occasions items can get damaged in transit. We are always happy to assist on this if that’s the case, but unless we are informed, we can only assume the item has arrived in tact. We note your feedback back and will strive to improve on matters where we can.

Beoordeeld met 1 van de 5 sterren

Total scam company

Ordered some acrylic. Had an email confirming the order and a Yodel delivery date but after 2 weeks I had nothing and zero response from the seller after multiple attempts. Complete scam website.

25 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely appalling company

Absolutely appalling company. Unbelievably, there is no direct contact, either phone or chat. My order went A.W.O.L, no explanation given. When it did arrive, the oackaging was so flimsy, the sheets were twisted. I was assured this was normal. When the sheets were fixes to the wall and the film removed, they were covered in scratches. For some bizarre reason, they don't put a film on the back, that must be where the scratches were. Having repeatedly contacted them to resolve this, I am now contacting Trading Standards

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Received goods and happy with them

I’m not sure if these other reviews are fake or not , I ordered some acrylic for my arcade cab , all perfect and exactly as I requested . My experience wasn’t likened to any of these reviews , yes they use yodel and yodel aren’t the quickest but products were well packed and protected . I would use again

10 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute rubbish

Absolute rubbish. I placed the order and right from the onset there was no communication whatsoever. I thought I’d been scammed. None of the links on the website work having clicked on the delivery link to get some information. No telephone number. No companies House information. Absolute disgrace.

8 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Quite possibly the worst company I've…

Quite possibly the worst company I've ever bought from. Zero communication right from the start.
Products finally arrived and are such poor quality they are fit for the bin.
We ordered a few acrylic blocks, they arrived chipped, burnt and badly damaged.
No response when we complained or requested a refund.
We will be taking further action to recover our money, in the meantime I would advise all potential customers to STAY away from Acrylic Warehouse and use a professional, reliable company such as Sheet Plastics.
I will now ensure every time this company appear on Facebook due to advertising I will respond and warn customer.
I have a great deal of contacts within the industry and will ensure everyone I come into contact with knows to avoid this company.

2 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Fake, avoid using them!

Looks like a fake company. I ordered some acrylic sheets and there was an order confirmation and a YODEL delivery email. The item has not been delivered and when chasing YODEL, they cannot help as I am not the account holder but informed me that they are awaiting 'information' from the sender.
I have emailed the acrylic warehouse and sent the online form but no repose from them in a week

6 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bogus company. DO NOT USE

Bogus company. DO NOT USE.
The site looks legitimate and the confirmation order came through [Order #1725]. However, after that there was no communication, no delivery and no contact number to speak to anyone about the order. Emailed the company (the only contact information available) on 2 or 3 occasions, but after 6 weeks still no delivery, no communication or reply.

8 maart 2024
Review zonder uitnodiging

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