Great experience with the Edinburgh boiler company. My install was a complicated one with tight space requirements. Massive thank you to Martin and Sean especially for showing great know how as well a... Toon meer
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The Edinburgh Boiler Company has recently fitted a heat pump and new radiators to my home I can fully recommend this company I would like to thank Colin who did the initial survey Kaitlin and... Toon meer
Bedrijf heeft geantwoord
The booking process was very smooth and work executed in a timely manner. The quality of the work is excellent. I am extremely impressed with the service provided by Ryan and Ben and other member of t... Toon meer
Bedrijf heeft geantwoord
Had a boiler quote and boiler fitted 2 weeks later. Really helpful and informative staff from the appointment quote to the office staff to the gas engineer on the day all excellent. Would highly reco... Toon meer
Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Boiler leverancier
- Gasbedrijf
- Zonne-energie aannemer
Geschreven door het bedrijf
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Contactgegevens
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Verenigd Koninkrijk
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Uitstekend
3K reviews
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Heeft 83% van zijn negatieve reviews beantwoord
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Excellent team fitted our new boiler…
Excellent team fitted our new boiler and pipework. Let us know what they were doing and explained in detail operation and set up.
Very pleased with the end result
11 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you’re so pleased with your new boiler and pipework.
It’s great to know the team kept you informed throughout the installation and took the time to explain the operation and setup of your new system in detail before leaving.
We truly appreciate your kind words. Thank you again for choosing The Edinburgh Boiler Company!
We discovered that we had no hot water…
We discovered that we had no hot water this morning so I phoned Edinburgh Boiler Co. (they service our boiler ) and within a couple of hours an engineer turned up and carried out the replacement of a valve. We were due to have the boiler serviced tomorrow but the engineer did at the same time which was very helpful.
A great company!!
15 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear our team was able to respond so quickly and get your hot water restored within just a few hours.
It’s great to know the engineer was able to replace the faulty valve and carry out your annual boiler service during the same visit, saving you the inconvenience of a second appointment.
We really appreciate your kind words and your continued trust in us to look after your boiler. Thank you again for choosing The Edinburgh Boiler Company!
Great and efficient service
Great and efficient service. Engineer was very thorough and helpful. I would definitely recommend this company as the prices are also highly competitive
12 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind review! We’re delighted to hear you received great, efficient service and that our engineer was thorough and helpful throughout.
It’s also fantastic to know you found our pricing competitive. We always aim to provide outstanding value alongside high-quality workmanship and customer service.
Your recommendation means a lot to us. Thank you again for choosing The Edinburgh Boiler Company!
Efficient but some issues at the end.
Efficient but some issues at the end.
Had an engineer out next day to give us a quote, which was provided swiftly and good value compared to other quotes we received. Finance was also very simple to set up. Work commenced 2 weeks later and was 90% finished in 1.5 days by a friendly and competent engineer Joey. Some issues at the end with having to call the office to get the joiner and builder back to finish some holes and put cabinets back, it was not communicated to me initially that this was not part of the 2-day installation estimate. Overall I'm happy with the new boiler though.
15 juni 2026
Antwoord van The Edinburgh Boiler Company
Thank you for taking the time to leave such a balanced review. We’re delighted to hear you were happy with the speed of the quotation, the competitive pricing, our finance process, and the quality of Joey’s installation. We’ll be sure to pass your kind words on to him.
We’re sorry the final stages of the project didn’t meet the same standard due to the communication around the joinery and building works. We appreciate how frustrating it must have been to have to chase this up, and we agree that the expectations around the installation timeline should have been made clearer from the outset.
Your feedback is invaluable and will help us improve our communication on future projects. We’re pleased everything was completed and, most importantly, that you’re happy with your new boiler.
Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your recommendation and support.
Just had a new combi boiler installed
Just had a new combi boiler installed. The work was completed in a day and the old boiler was collected for recycle.
We required a joiner to fill in a hole around the flue and to fix the cupboard door, they came within 2 days. Pleasant workers, very happy with the service provided. Thanks
12 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your new combi boiler and the service you received.
It’s great to know the installation was completed efficiently in a single day, the old boiler was recycled, and our joinery team were able to return promptly to complete the finishing touches.
We’re especially pleased to hear our team were friendly and professional throughout. Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your support!
A first class company from quote to…
A first class company from quote to completion. They simply did what they said they would which is so rare these days. All the crew were turned out smartly in company uniforms and a pleasure to deal with. My neighbours even commented positively. I have no hesitation in giving them 5 stars. A highly professional organisation and would recommend them for their approach at all levels-Jack
12 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review, Jack! We’re absolutely delighted to hear you had a first-class experience from quotation right through to completion.
One of our core values is simply doing what we say we’ll do, so it’s especially rewarding to hear that this stood out to you. We’re also pleased our team’s professionalism, presentation, and workmanship made such a positive impression, not only on you but even on your neighbours!
Your recommendation and five-star rating mean a great deal to everyone at The Edinburgh Boiler Company. Thank you again for your kind words and for choosing us!
Had our new combi boiler installed by…
Had our new combi boiler installed by Martin - lead Engineer! All work carried out efficiently even with a few problems with the site of the boiler! Would recommend Edinburgh Boiler Company. Martin explained everything to me regarding the installation.
31 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you’re happy with your new combi boiler and the service you received from Martin.
It’s great to know that, despite a few challenges with the boiler location, the installation was completed efficiently and professionally. We’re also pleased Martin took the time to explain everything clearly and ensure you were comfortable with your new system before leaving.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company, we truly appreciate your support!
Solar PV Installation - exemplary service
I came back to Edinburgh Boiler Co as a repeat customer. Back in February, they installed a new gas boiler for me after mine failed at the coldest time of the year. That job was professional from beginning to end.
So when I wanted solar PV, I decided to give them a try. I had already had four or five other quotes, some of which were very good, so EBC had a lot to live up to. However, when their Solar PV surveyor visited my come to do the survey, I knew straight away that they were up to the job. The surveyor was polite, friendly and very professional, explaining everything very clearly.
Then the Proposal arrived a couple of days later - it was by far the highest standard of proposal I had seen. We negotiated a little on the specification and the price and I decided to go ahead.
We then moved into the planning phase and EBC put a really competent project manager on the case. She took care of everything, ensuring the project stayed on track. She registered all the required paperwork, arranged the scaffolders, the roofers and the solar PV electrical team. What's more, she kept me fully informed at all times - fantastic.
Then came the time for the installation. The scaffold team arrived promptly on Monday morning and had the scaffold erected without fuss within 3 hours. The roofers and electricians arrived at 8 am the next day, led by a very competent lead electrician who acted as the on-site project manager, guiding all team members to ensure the job was done properly. The roofers did a great job, fixing the solar PV mounting rails and the actual panels, ensuring the roof remained leak proof. They even replaced a few slipped slates for me. By 4.30 pm that day, the system was up and running and producing all my electrical power. Now my electricity bill has dropped to one sixth of what it was before.
So, I'm very pleased with the job EBC did for me. I think the key factors in the success are professionalism, good knowledge of solar technology and above all, the use of project managers during planning and when the installation was done. On the basis of this experience, I can't recommend EBC highly enough.
Thank you very much EBC !
2 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your incredible review and for choosing The Edinburgh Boiler Company again. There is no greater compliment than a returning customer placing their trust in us for another major home improvement project.
We’re delighted to hear your experience with our Solar PV team lived up to the high standards you experienced when we installed your boiler. From the initial survey and detailed proposal through to project management and installation, it’s fantastic to know every stage met your expectations.
Your comments about the professionalism of the surveyor, the quality of the proposal, and the communication from Anna are particularly appreciated. Solar installations involve many moving parts, and keeping customers informed every step of the way is something we place great importance on.
We’re also pleased to hear the installation team delivered such a smooth and efficient installation. From the scaffolders and roofers to the electricians on site, everyone takes pride in delivering a high-quality finish while treating customers' homes with care and respect.
Most importantly, it’s fantastic to hear your system is already making such a significant difference to your electricity costs. Knowing you're now seeing the benefits of your investment makes all the hard work worthwhile.
Thank you again for your detailed feedback, your continued trust, and your recommendation. It means a great deal to the entire team at The Edinburgh Boiler Company. Enjoy your solar savings! ☀️🔋
New Boiler installed
Had a new combi boiler installed - replacing an old boiler and water tank setup. Kieran did an excellent job. He was super flexible when getting on the roof was a challenge (due to lack of information from my Factors) which meant he had to come back an extra day. Everything was left tidy and clean. Would definitely recommend the Edinburgh Boiler Company.
25 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you’re happy with your new combi boiler and the service provided by Kieran.
It’s great to know that, despite the unexpected access challenges, Kieran remained flexible and committed to getting the job completed to the highest standard. We know situations like that can be frustrating, so we’re pleased he was able to work around the issues and ensure everything was completed properly.
We’re also glad to hear your home was left clean and tidy afterwards. Thank you again for your recommendation and for choosing The Edinburgh Boiler Company, we truly appreciate your support!
Great Service
Can't fault this company from first point of contact. Quote visit and installation day faultless. Friendly staff, David who quoted job explained everything and aswered all questions and Sean / Conner the fitters were efficient and pleasant throughout. New boiler much more efficient and hive app fantastic. Would have no hesitation recommending Edinburgh Boiler Company. Very competitive pricing too with good aftercare.
5 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear that your experience was faultless from your first point of contact right through to the installation of your new boiler.
It’s great to know David took the time to explain everything clearly and answer all your questions, and that Sean and Conner delivered an efficient, professional installation while making the experience an enjoyable one.
We’re also pleased you’re already seeing the benefits of your new boiler and enjoying the Hive controls. Your comments about our pricing and aftercare are particularly appreciated, as we work hard to provide excellent value alongside outstanding customer service.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company, we truly appreciate your support!
Professional from start to finish.Communication and installation were top class.
From the initial visit to the completed installation of our new combi boiler we were impressed by the professionalism of the Edinburgh Boiler Company. Our engineer ( Joey ) worked tirelessly from Wednesday morning until Thursday afternoon with hardly a break to ensure our installation went as seamlessly as possible. Our old boiler was taken away and everything was cleaned up when the work was completed. We would certainly recommend Edinburgh Boiler Company to anyone wishing a new boiler.
5 juni 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you were impressed by the professionalism of The Edinburgh Boiler Company from the initial survey right through to the completed installation.
A special thank you for recognising Joey’s hard work and dedication. We’ll be sure to pass your kind words on to him. It’s great to know the installation went smoothly, your home was left clean and tidy, and that the old boiler was removed without any hassle.
Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Thank you again for choosing The Edinburgh Boiler Company!
Leaking Valve
When any kind of plumbing issues occur, you are always worried about subsequent mess. In this instance, we had a badly leaking radiator valve in the bedroom.
Edinburgh Boiler Company arrived as promised and replaced the valve with zero mess or stress - did a perfect job
29 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind review! We completely understand how stressful plumbing issues can be, especially when there’s a risk of water damage and disruption to your home.
We’re delighted to hear the team arrived as promised and were able to replace the leaking radiator valve quickly, efficiently, and most importantly, without any mess or stress.
Thank you again for choosing The Edinburgh Boiler Company, we really appreciate your feedback and are always here if you need us in the future!
The Engineer arrived on the date…
The Engineer arrived on the date arranged, messaged ahead with expected arrival time, arrived as scheduled and carried out the annual service quietly and efficiently.
Edinburgh Boiler Company installed our Gas Boiler (after the initial Developer installed Boiler had to be replaced due lack of spares, despite the boiler not being very old !! ) and we have had a very reasonably priced successful Maintenance Contract with them ever since - and we have every intention of continuing to deal with this Company.
1 juni 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind review and continued loyalty to The Edinburgh Boiler Company.
We’re delighted to hear the service visit was carried out exactly as planned, with clear communication, punctuality, and efficient workmanship from our engineer. Those are all standards we work hard to maintain.
We’re also grateful for the trust you’ve placed in us over the years, from your boiler replacement through to your ongoing maintenance contract. It’s fantastic to hear that the service and value we provide have given you the confidence to continue choosing us for your heating needs.
Thank you again for your support, we look forward to looking after you for many years to come!
The Edinburgh Boiler Company did a…
The Edinburgh Boiler Company did a great job. I would recommend them.
19 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you were happy with the service and the work carried out by the team.
Your recommendation means a great deal to us and is one of the highest compliments we can receive.
Thank you again for choosing The Edinburgh Boiler Company!
From install to support The Edinburgh…
From install to support The Edinburgh Boiler Company has been a solid choice. There were a few issues with the boiler itself, but they responded with fast support and replaced what was needed without a fuss.
Would recommend.
21 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear that from the initial installation through to the aftercare and support, you’ve been happy with your experience with The Edinburgh Boiler Company.
While we’re sorry there were a few issues with the boiler itself, we’re pleased our team could respond quickly and get everything resolved without any hassle. Providing prompt support and standing by our customers is something we take great pride in.
Thank you again for your recommendation and for choosing The Edinburgh Boiler Company!
Experience was great all working we’ll together
Experience was great all was working hard never stopped.
4 juni 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you had a great experience and that the team worked hard throughout the installation.
It’s fantastic to know everything went smoothly and that the dedication and effort of the team stood out. We really appreciate your feedback and your support.
Thank you again for choosing The Edinburgh Boiler Company!
New boiler from The Edinburgh Boiler Co
The Edinburgh Boiler Co. are a very well run and efficient company. Scott and Daniel who installed our new boiler yesterday and Scott the joiner are a credit to the company. We are very satisfied with everything and would recommend this company to anyone.
4 juni 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you’re so pleased with your new boiler and the service you received.
Scott, Daniel, and Scott the joiner will be thrilled to hear your kind words. We take great pride in our team, and it’s fantastic to know their professionalism, workmanship, and attention to detail made such a positive impression.
Your recommendation means a great deal to us. Thank you again for choosing The Edinburgh Boiler Company!
From start to finish a great service…
From start to finish a great service provided by Edinburgh Boiler company. Having researched organisations fitting boilers it was a no brainer to reach iut to gain a quote. From point of submitting an enquiry on the webiste to fitting my new boiler was exactly 1 week. I booked someone to come and provide a quote a few days after inital contact and after agreement to the service the boiler was fitted the following week by a skilled and friendly Martin. On the day Martin communicafed his arrival time and expected time of installation. No problems occured during the day and Martin made sure he left the place tidy and showed us how to work the new boiler and thermostat. New boiler is up and running and can see a difference already in the heating system. Even received a follow up call from Gracie checking that everything was working ok and checking in on the installation. Overall very satisfiled and would definetly recommend.
28 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you had such a positive experience from your initial enquiry right through to the installation of your new boiler.
It’s great to know the process was quick and straightforward, and that Martin delivered the high standard of workmanship and customer service we pride ourselves on. We’ll be sure to pass on your kind words to him. We’re also pleased that Gracie’s follow-up call helped demonstrate our commitment to making sure everything is working exactly as it should after installation.
Most importantly, it’s fantastic to hear you’re already noticing an improvement in your heating system.
Thank you again for choosing The Edinburgh Boiler Company and for taking the time to recommend us—we truly appreciate your support!
Someone sent me an email confirmation…
Someone sent me an email confirmation for a job from this company. I live on literally the other side of the globe. Scam alert!
Edit: since I can’t reply to a reply - I did reply to your request for more information. You should see a San Francisco phone number there.
I’d gladly forward you the email but I can find no legit contact email for your company. Just a website submission form. So share your email and I’ll forward the scam email to you.
31 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for bringing this to our attention.
We are sorry to hear you received an email confirmation in error. Based on the information provided, it appears that either an incorrect email address may have been entered during the booking process or a simple administrative mistake has occurred.
We take customer data and communication very seriously and would welcome the opportunity to investigate this further. We have previously requested additional information to help identify the source of the issue, but unfortunately have not received a response.
As a company that has successfully completed thousands of installations and maintains a consistently high customer satisfaction rating, we can assure readers that this is not representative of the service we provide.
If you are willing to contact us directly with a copy of the email or any further details, we would be more than happy to investigate and resolve the matter promptly.
Kind regards,
The Edinburgh Boiler Company Team
Thank you for the prompt response:
Please forward to enquiries@theedinburghboilercompany.com and we will investigate further.
combi boiler replaced
We had a replacement combi boiler installed. The engineers had previously tried very hard to fix the previous boiler with many solutions tried.
The new boiler arrived on time, the senior engineer Martin was very diligent, friendly and knowledgeable. He worked to overcome a few installation difficulties and really did a great job. The service from the office with Gracie and Hollie was excellent all along. We're very pleased to have an ongoing service contract with Edinburgh Boiler Company.
29 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you’re pleased with your new combi boiler and the service you received throughout the process.
It’s great to know our engineers did everything they could to keep your previous boiler running before replacement became the best option. We’re especially pleased that Martin’s knowledge, diligence, and problem-solving skills helped overcome the installation challenges and deliver a successful outcome.
We’ll also be sure to pass your kind words on to Gracie and Hollie, who will be delighted to hear their support made a positive difference.
Thank you again for your continued trust in The Edinburgh Boiler Company. We’re delighted to have you as one of our service contract customers and look forward to supporting you for many years to come!
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