Great experience with the Edinburgh boiler company. My install was a complicated one with tight space requirements. Massive thank you to Martin and Sean especially for showing great know how as well a... Toon meer
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The Edinburgh Boiler Company has recently fitted a heat pump and new radiators to my home I can fully recommend this company I would like to thank Colin who did the initial survey Kaitlin and... Toon meer
Bedrijf heeft geantwoord
Had a boiler quote and boiler fitted 2 weeks later. Really helpful and informative staff from the appointment quote to the office staff to the gas engineer on the day all excellent. Would highly reco... Toon meer
The whole process from getting the quote to booking the installation date right through to the completion was seamless. The other great part was how informed I was kept throughout. 10/10 for customer... Toon meer
Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Boiler leverancier
- Gasbedrijf
- Zonne-energie aannemer
Geschreven door het bedrijf
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Contactgegevens
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Verenigd Koninkrijk
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Uitstekend
3K reviews
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Heeft 83% van zijn negatieve reviews beantwoord
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combi boiler replaced
We had a replacement combi boiler installed. The engineers had previously tried very hard to fix the previous boiler with many solutions tried.
The new boiler arrived on time, the senior engineer Martin was very diligent, friendly and knowledgeable. He worked to overcome a few installation difficulties and really did a great job. The service from the office with Gracie and Hollie was excellent all along. We're very pleased to have an ongoing service contract with Edinburgh Boiler Company.
29 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you’re pleased with your new combi boiler and the service you received throughout the process.
It’s great to know our engineers did everything they could to keep your previous boiler running before replacement became the best option. We’re especially pleased that Martin’s knowledge, diligence, and problem-solving skills helped overcome the installation challenges and deliver a successful outcome.
We’ll also be sure to pass your kind words on to Gracie and Hollie, who will be delighted to hear their support made a positive difference.
Thank you again for your continued trust in The Edinburgh Boiler Company. We’re delighted to have you as one of our service contract customers and look forward to supporting you for many years to come!
Heat Pump Installation Review
We had our gas boiler replaced with a heat pump by Edinburgh Boiler Company two months ago. While the installation process is disruptive (most radiators needed replaced, carpet and sub-floors pulled up), the team, which included Scott, Kieran and Daniel, did a great job of keeping us in the loop as to the progress, answering post-installation questions and keeping areas tidy as best they could over the few days the job took. On the sales and design side, Conor was very knowledgeable and helped answer my many questions.
Only reason I didn't give 5 stars was some marking on new floors and walls following the installation, and delays in getting email responses to some follow up questions I had. Other than that I would recommend EBC for heat pump installation.
25 maart 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for taking the time to leave such a detailed review and for recommending us. We’re delighted to hear that Conor, Scott, Kieran, and Daniel looked after you throughout the project and kept you informed during what can be a significant and disruptive installation process.
We appreciate your honest feedback regarding the marks to the new floors and walls, as well as the delays in responding to some of your follow-up queries. While we always aim to minimise disruption and provide prompt communication, we recognise there is room for improvement and will use your comments to help us do better.
It’s great to hear you’re pleased with your new heat pump system overall, and we’d like to thank you for placing your trust in The Edinburgh Boiler Company for such an important upgrade to your home.
Clear communication and customer…
Clear communication and customer service was evident throughout the process. The technicians who did the solar panel and Air Source Heat Pump (ASHP) installation were highly professional and considerate. My only two points of feedback are;
1) Applying for the MPAN number from SP Energy Networks can be a slow process (up to 55 days). Everyone I spoke to reminded me how inefficient this stage of the process is and that it's out of their control. Be that as it may, I feel the installers need to lobby SP Energy harder to fix a system that is clearly overwhelmed or woefully inefficient.
2) The solar panels and AHSP I had installed are highly monitored by the manufacturers and require two separate Apps to control them. I don't yet have full confidence that they have been optimised to work together. I'd like to see the Edinburgh Boiler Company come back to fine tune them and ensure that the two systems are working with each other in the most efficient manner. It's too complex to leave it to the customer to work it out.
29 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind review! We’re delighted to hear you found our team reliable and professional. It’s especially rewarding to know we were able to help you avoid an unnecessary repair previously and continue to provide honest, trustworthy advice and service.
We truly appreciate your continued support—thank you again for choosing The Edinburgh Boiler Company!
Very reliable and professional
Very reliable and professional.
Just a service this time, but a little while ago they saved me from an unnecessary and expensive repair recommended by another company.
26 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind review! We’re delighted to hear you found our team reliable and professional. It’s especially rewarding to know we were able to help you avoid an unnecessary repair previously and continue to provide honest, trustworthy advice and service.
We truly appreciate your continued support, thank you again for choosing The Edinburgh Boiler Company!
Such a Quick service from start to…
Such a Quick service from start to finish. Everyone I had contact with was so friendly and professional. Can't recommend enough.
Thank you to everyone at The Edinburgh Boiler company
25 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you had such a quick and positive experience from start to finish.
It’s great to know everyone you dealt with was friendly and professional throughout the process. Your recommendation means a lot to the whole team.
Thank you again for choosing The Edinburgh Boiler Company!
I had a new central heating system…
I had a new central heating system installed on th 11th of May and the EBC sent a team of terrific lads who worked non stop to get it done in a day. I applaud you. Great job and many thanks indeed. Andrea. Leven.
25 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review, Andrea! We’re delighted to hear you were happy with your new central heating system and that the team worked so hard to complete everything in just one day.
Your kind words about the lads mean a lot to us, and we’ll be sure to pass your feedback on to the team.
Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support!
A job very well done
A job very well done. Thomas sorted out our boiler problem very quickly and efficiently. He knew exactly what the problem was, sourced the parts, and did a comprehensive repair. Prompt, professional and personable. Excellent service again from Edinburgh Boiler Company. Many thanks.
19 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your lovely review! We’re delighted to hear Thomas was able to quickly identify the issue and carry out the repair efficiently and professionally.
It’s great to know his knowledge, prompt response, and personable approach made such a positive impression. Your continued support and kind words mean a lot to the whole team.
Thank you again for choosing The Edinburgh Boiler Company!
EBC, definitely recommended!
EBC has been professional, clear and quick on the entire process. Scott and Daniel installed the boiler with care and providing all the essential details as a start with the new boiler experience. I definitely recommend them if you’re looking for a professional service to replace the boiler.
15 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you found the whole process professional, clear, and efficient from start to finish.
It’s great to know Scott and Daniel carried out the installation with care and took the time to explain everything you needed to know about your new boiler. Your recommendation means a lot to us.
Thank you again for choosing The Edinburgh Boiler Company!
The service was amazing from start to…
The service was amazing from start to finish. Gracie sorted everything and the guys have come in and done a great job
12 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your lovely review! We’re delighted to hear you had an amazing experience from start to finish. It’s great to know Gracie helped keep everything organised and that the installation team delivered such a great job.
We truly appreciate your kind words, thank you again for choosing The Edinburgh Boiler Company!
Five stars
Five stars.
So pleased with the service from Edinburgh Boiler company.
From start to finish.
Kept me informed throughout.
Installation was very smooth by a great team.
Would highly recommend this company.
15 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you were so pleased with the service from start to finish.
It’s great to know the team kept you informed throughout and that the installation went smoothly. Your recommendation means a lot to us, and we truly appreciate your kind words.
Thank you again for choosing The Edinburgh Boiler Company!
EBC supplied and fitted replacement…
EBC supplied and fitted replacement boiler for me. Every step of the way, the fitters were, polite, timely and paid particular respect to my home. They explained fully the working functions I needed to be aware off. I would thoroughly recommend if you’re considering a new combo boiler fitted.
15 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you were happy with your new central heating system and that everything—from the boiler and radiators to the pipework and CO alarm, was completed to a high standard in just one day.
It’s great to know both the installation team and office staff were helpful, patient, and supportive throughout the process and follow-up care.
We truly appreciate your kind words, thank you again for choosing The Edinburgh Boiler Company!
Good experience from start to finish
Good experience from start to finish. The Edinburgh Boiler Company supported us through the installation from setting the date as requested and installing a system that was controlled in the same manner as the old system as my mother is old and has memory issues. Scott and Daniel were polite, professional and carried out a good job. I have used The Edinburgh Boiler Company twice now and would have no hesitation in recommending them.
7 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review and for choosing The Edinburgh Boiler Company again—it really means a lot to us!
We’re especially pleased to hear the team were able to support your mother’s needs by keeping the new system familiar and easy to use. We understand how important that continuity can be, and it’s great to know Scott and Daniel delivered the installation with professionalism, care, and understanding.
Your continued trust and recommendation are truly appreciated. Thank you again from all of us at The Edinburgh Boiler Company!
Needed a boiler replacement and…
Needed a boiler replacement and contacted them for a quote. The price was reasonable, the work was carried out professionally, and I’m very happy with everything.
7 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you were happy with the quotation, the professionalism of the installation, and the overall experience.
We really appreciate your feedback and are so pleased everything met your expectations. Thank you again for choosing The Edinburgh Boiler Company!
New Central Heating System.
I had a new boiler, radiators & pipework also CM alarm installed by the Edinburgh Boiler Company in 1 day. The work was done to a high standard and I was happy with the whole experience.The installers and office staff were patient and helpful throughout the experience and follow- up.
20 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you were happy with your new central heating system and that everything—from the boiler and radiators to the pipework and CO alarm—was completed to a high standard in just one day.
It’s great to know both the installation team and office staff were helpful, patient, and supportive throughout the process and follow-up care.
We truly appreciate your kind words, thank you again for choosing The Edinburgh Boiler Company!
:Arrived at the appointment time .
:Arrived at the appointment time .
Short chat. Then got on with the job. Described what he would be doing. All done and dusted. NO PROBLEMS.
Short discussion on the work undertaken. Filled in Service book.
Very professional .
12 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear everything went smoothly from start to finish and that the engineer kept you informed throughout the visit.
It’s great to know the work was carried out professionally and efficiently, with everything fully explained and completed without any issues. We really appreciate your feedback—thank you for choosing The Edinburgh Boiler Company!
From quote to fitting excellent service
From quote to fitting
Very quick.
Staff could not be more helpful
12 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear the whole process from quotation to installation was quick and smooth, and that our team were so helpful throughout.
We really appreciate your feedback—thank you for choosing The Edinburgh Boiler Company!
Easy to contact
Easy to contact, the person who done the job for us was brilliant new exactly what he doing and was very pleasant I think his name was Sean your reception was also first class, a good job all round. Highly recommend you if asked
7 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your lovely review! We’re delighted to hear you found us easy to contact and that Sean made such a positive impression with his professionalism and friendly manner.
It’s also great to know our reception team provided a first-class experience as well. Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!
From start to finish (which took a few…
From start to finish (which took a few more days than any of us expected) the Edinburgh Boiler Company provided a first rate service.
Communication from the Office Staff and Engineers was excellent and I felt well informed and personally cared for throughout.
Particular shout out to the two engineers who worked on this; James who installed the boiler, and Martin who attended the following week to troubleshoot a couple of unforseen issues. Their attention to detail and the time each of them spent getting things 'just right' was second to none. I'd recommend The Edinburgh Boiler Company to anyone looking for a new boiler or needing a faulty boiler attended to.
1 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your heartfelt review! We’re really sorry to hear about the stress you were under at the time, and we’re so pleased we could step in quickly to help when you needed it most.
It’s wonderful to hear that Martin made such a strong impression—his dedication, care, and attention to detail are exactly what we strive for, and your kind words will mean a lot to him. We’re also glad our office team were able to support you with clear and timely communication throughout.
Your recommendation truly means a great deal to us. Thank you again for choosing The Edinburgh Boiler Company, we’re always here if you need us.
Edinburgh Boiler company just completed…
Edinburgh Boiler company just completed my house with new boiler radiators in all rooms very professional from start to finish workmen all friendly and tidyed up can’t recommend enough!!
6 mei 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your wonderful review! We’re delighted to hear you’re happy with your new boiler and radiators, and that the whole experience was professional from start to finish.
It’s great to know the team were friendly, worked to a high standard, and left everything clean and tidy afterwards. Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!
New Boiler
Recently bought a new boiler & installation from The Edinburgh Boiler Co. The whole team were excellent. Work has been completed to a very high standard and in a timely manner. Couldn't be happier. Would highly recommend EBC to anyone considering them.
21 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
New Boiler
Recently bought a new boiler & installation from The Edinburgh Boiler Co. The whole team were excellent. Work has been completed to a very high standard and in a timely manner. Couldn't be happier. Would highly recommend EBC to anyone considering them.
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