From requesting an app, receiving a very detailed quote, comms to the team to arrange apps and the installation period it was very efficient and professional. The chaps arrived on time, worked relent... Toon meer
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Great experience with the Edinburgh boiler company. My install was a complicated one with tight space requirements. Massive thank you to Martin and Sean especially for showing great know how as well a... Toon meer
The Edinburgh Boiler Company has recently fitted a heat pump and new radiators to my home I can fully recommend this company I would like to thank Colin who did the initial survey Kaitlin and... Toon meer
Bedrijf heeft geantwoord
The whole process from getting the quote to booking the installation date right through to the completion was seamless. The other great part was how informed I was kept throughout. 10/10 for customer... Toon meer
Bedrijfsgegevens
- Gasinstallatieservice
- ook in
- Airconditioning aannemer
- Boiler leverancier
- Gasbedrijf
- Zonne-energie aannemer
Geschreven door het bedrijf
Diamond accredited installers with both Ideal Boilers and Worcester Bosch, as well as being WHICH Trusted Traders, we're a company you can rely on to get a new boiler, solar or heat pump installed the right way.
Contactgegevens
29/2 Hardengreen Industrial Estate , EH22 3NX, Dalkeith, Verenigd Koninkrijk
- 01315108500
- enquiries@theedinburghboilercompany.com
- theedinburghboilercompany.com
4,9
Uitstekend
3K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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New Boiler
Recently bought a new boiler & installation from The Edinburgh Boiler Co. The whole team were excellent. Work has been completed to a very high standard and in a timely manner. Couldn't be happier. Would highly recommend EBC to anyone considering them.
21 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
New Boiler
Recently bought a new boiler & installation from The Edinburgh Boiler Co. The whole team were excellent. Work has been completed to a very high standard and in a timely manner. Couldn't be happier. Would highly recommend EBC to anyone considering them.
Excellent service
Excellent service, with professional staff who got the work done quickly and efficiently!
29 april 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind review! We’re delighted to hear you’re so happy with your new boiler and the service provided by the team. It’s great to know the work was completed to a high standard and in a timely manner.
Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you were happy with the prompt service and that our team made a positive impression with their polite and professional approach.
We really appreciate your feedback, thank you for choosing The Edinburgh Boiler Company!
Exceptional Service . . . . .
We recently had solar panels installed by The Edinburgh Boiler Company, and the entire experience from start to finish was absolutely exceptional.
From the initial survey carried out by Colin, who was knowledgeable, professional, and incredibly helpful, through to the installation itself, every stage was handled to the highest standard. Gareth, Sam, Robert & Kieran were outstanding during the installation — hardworking, courteous, efficient, and clearly very skilled at what they do. The quality of workmanship and attention to detail were excellent throughout.
A special mention must also go to Anna in the office administration team, who was exceptionally proactive, organised, and efficient. Communication was always prompt and clear, and nothing was ever too much trouble.
It’s rare to come across a company where every single member of the team delivers such a consistently high level of customer service, professionalism, and care. We are absolutely delighted with the end result and would highly recommend The Edinburgh Boiler Company to anyone considering solar panel installation or related services.
Thank you again to the whole team for such a smooth and positive experience!
30 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your incredible review, Jeff! We’re absolutely delighted to hear that your experience with us, from the initial survey right through to installation, was exceptional.
It’s fantastic to know Colin provided such helpful guidance at the outset, and that Gareth, Sam, Robert, and Kieran delivered a high standard of workmanship on the day. We’ll be sure to pass on your kind words to them, they’ll really appreciate it.
A special thank you as well for recognising Anna’s efforts in the office. Keeping everything organised and ensuring clear communication is a big part of the overall experience, so it’s great to hear that stood out.
Your comments about the consistency across the whole team mean a great deal to us. We truly appreciate your recommendation and are so pleased you’re happy with the end result.
Thank you again for choosing The Edinburgh Boiler Company!
The service from start to finish was…
The service from start to finish was great and joey the boiler fitter was really good at his job
5 mei 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you had a great experience from start to finish. It’s especially nice to know Joey made such a positive impression, he’ll be pleased to hear your feedback.
Thanks again for choosing The Edinburgh Boiler Company, we really appreciate your support!
Solar panel review _ poor communications and resolution of issues
After nearly 5 weeks our 2 day solar panel installation is still not finished. When the work started it appeared to be going well, as 4 vans turned up on time and the team got on with the job well, finishing about 70% of the job in one day. They were due to come back on the following Tuesday, but at the weekend I noticed the panels they had brought were the cheaper monofacial and not the bi-facial quoted, and this was one of the reasons for going with Edinburgh Boiler company. I pointed out the mistake and they agreed to fit a suitable bi-facial panel. That was 4 weeks ago. Since then multiple phone calls, emails have not given any indication that replacement panels are on their way. The secondary issue of the battery and inverter fitted being from Givenergy (now in administration) may not have helped matters, but although we've been promised updates, the last contact was on 22nd April, when we were promised an undate the following day. We are extremely disappointed with the lack of communications and cannot recommend, based on our experience to date.
7 april 2026
Review zonder uitnodiging
Upgraded an old system from the 90s
Upgraded an old system from the 90s, the lads were so nice, flat was left clean and tidy, everything was explained so well - the office team checked in a week or so later to see how things were, our bathroom tap pressure had stayed a little high and they said they'd come to adjust it for us - highly recommend!
27 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your upgraded system and that the team made such a positive impression.
It’s great to know everything was clearly explained and your home was left clean and tidy. We’re also pleased our aftercare team could follow up and arrange to adjust the tap pressure, making sure everything is just right is important to us.
Your recommendation means a lot, thank you again for choosing The Edinburgh Boiler Company!
Just had a new Combi boiler installed…
Just had a new Combi boiler installed by Lee and Shayne who were amazing and made the whole experience a happy one. Always stress over having work carried out in my home but these 2 and the overall service by the Company dispelled all my fears. Thank you
28 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind words! We’re delighted to hear Lee and Shayne made the whole experience a positive one for you. We completely understand that having work carried out in your home can feel stressful, so it’s great to know the team helped put you at ease.
Your feedback means a lot to us, and we’re so pleased you’re happy with both the installation and the overall service. Thank you again for choosing The Edinburgh Boiler Company!
Scott the engineer was so professional…
Scott the engineer was so professional and friendly
13 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your kind words! We’re delighted to hear Scott made such a positive impression with his professionalism and friendly approach. He’s a real credit to the team.
Thanks again for choosing The Edinburgh Boiler Company, we really appreciate your support!
Great expierience
Great expierience, quick proffesional job . Very pleasant engineers , kindy explain and answered all the questions. Happy with my new boiler
23 april 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you had a great experience and that the job was completed quickly and professionally. It’s great to know the engineers were pleasant, took the time to explain everything, and answered all your questions.
We’re so pleased you’re happy with your new boiler, thank you again for choosing The Edinburgh Boiler Company!
Service was brilliant and Colin was really professional
Service was brilliant and Colin was really professional. He also give us great advice and his customer service was amazing.
13 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your lovely review! We’re delighted to hear you received brilliant service and that Colin made such a positive impression. It’s great to know his professionalism, advice, and customer care stood out.
We truly appreciate your feedback, thank you for choosing The Edinburgh Boiler Company!
We have always been able to rely on the…
We have always been able to rely on the EBC, ever since they installed our boiler two years ago. We have since used the after-care package a few times and they have been prompt, courteous, and professional each time.
22 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your continued support, it really means a lot to us! We’re delighted to hear you’ve been able to rely on us since your boiler installation and that our aftercare team have consistently delivered prompt, courteous, and professional service.
We truly appreciate your trust in The Edinburgh Boiler Company and are always here whenever you need us. Thanks again!
Expert engineer and efficient…
Expert engineer and efficient administration from the office. We first used EBC about a decade ago when our previous British Gas maintenance contract failed to help us when our boiler broke down in mid-winter. EBC sorted the problem. Ever since, we have valued EBC’s consistent expertise.
21 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your kind words and for your continued trust over the years—it really means a lot to us! We’re delighted to hear that our team has consistently delivered the level of expertise and support you’ve come to rely on, especially when you needed it most.
It’s great to know both our engineers and office team have made a positive impression. We truly value long-term customers like yourself and look forward to continuing to support you whenever needed.
Thank you again for choosing The Edinburgh Boiler Company!
Professional, polite and prompt…
When we needed a new boiler, TEBC offered a survey the next day and sent us a quote within minutes. It was a comprehensive quote addressing replacing a flue in a 2nd floor property, supplying a boiler with a 10 year warranty, flushing the system, a CO monitor, making good the boxing in of the flue and adding inspection hatches. They were able to do it 4 days later sending a comprehensive team who laid protective flooring everywhere before starting, completing the job and removing all the waste and tidying up within about 4 hours. They explained everything we needed to know and registered the boiler for its warranty. A very professional job done by an extremely polite and careful team. Thank you. Have already recommended you to about 50 additional property owners in our development.
28 april 2026
Antwoord van The Edinburgh Boiler Company
Thank you so much for your incredible review! We’re absolutely delighted to hear how smooth and efficient the whole process was—from the initial survey and detailed quote through to the installation itself.
It’s great to know the team delivered such a high standard of work, took care to protect your home, and ensured everything was completed quickly, cleanly, and professionally. We’re also pleased everything was clearly explained and set up for you, including the warranty registration.
Your recommendation to others in your development means a huge amount to us—thank you for your trust and support. We really appreciate you choosing The Edinburgh Boiler Company!
Ross came in to replace a valve and the…
Ross came in to replace a valve and the draining of the system.
Fortunately he found a way around the sticking valve using WD40 , which meant he was in and out in 10-15 minutes!!
Win Win all around!!
21 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear Ross was able to find a quick and effective solution—sometimes a bit of experience and thinking on your feet makes all the difference!
It’s great to know everything was resolved efficiently and with minimal disruption. We’ll be sure to pass your feedback on to Ross. Thanks again for choosing The Edinburgh Boiler Company!
1st class staff!
I panicked when the boiler broke, as my husband is ill. 3 local companies didn't even answer my phone calls. EBC came that same day and gave a good quote, and arranged to have it fitted 2 days later! Martin came on Saturday and is honestly the most impressive trades person I have ever encountered. His work is impeccable, he went above and beyond the norm, and was so pleasant, trustworthy and efficient. The office staff have also been very communicative and professional. I would recommend this company to anyone considering fitting a new boiler.
25 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your heartfelt review! We’re really sorry to hear about the stress you were under at the time, and we’re so pleased we could step in quickly to help when you needed it most.
It’s wonderful to hear that Martin made such a strong impression—his dedication, care, and attention to detail are exactly what we strive for, and your kind words will mean a lot to him. We’re also glad our office team were able to support you with clear and timely communication throughout.
Your recommendation truly means a great deal to us. Thank you again for choosing The Edinburgh Boiler Company, we’re always here if you need us.
Antwoord van The Edinburgh Boiler Company
Thank you for your kind review! We’re delighted to hear you found the team friendly and helpful, and that you were happy with the prompt service provided.
We really appreciate your feedback, thank you for choosing The Edinburgh Boiler Company!
Quality service
Martin the engineer was very friendly and explained all aspects of our installation. He also offered good advice going forward which was much appreciated.
I did however have to prompt office for paperwork re care plan package selected.
16 april 2026
Antwoord van The Edinburgh Boiler Company
Thank you for your review and for your honest feedback. We’re delighted to hear Martin made such a positive impression and that you found his advice and explanations helpful throughout the installation.
We do apologise that you had to follow up regarding the care plan paperwork, as this is not the level of service we aim to provide. Your feedback is appreciated and will help us improve our processes moving forward.
Thank you again for choosing The Edinburgh Boiler Company, we truly appreciate your support!
Helpful and informative experts
Helpful and informative experts. We had several quotes and it was obvious these guys really understand what they are doing. After being told by other companies that we couldn’t get our current panels to run with new ones into a battery, Ed Boiler Co were able to easily. They gave us options and suggestions to find what would work for us. On the day they were prompt, polite and tidy. Would highly recommend!
9 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear our team were able to provide a solution that worked for your existing solar setup and battery requirements when others couldn’t. Finding the right solution for each customer is really important to us, so it’s great to know you felt well advised throughout.
We’re also pleased the installation day went smoothly and that the team made a positive impression with their professionalism and tidiness.
Your recommendation means a lot to us, thank you again for choosing The Edinburgh Boiler Company!
EBC easily warrant their 5 star rating.
EBC have just completed a Cylinder and systems replacement for me. It was not a job without it's challenges and it was therefore very satisfying to see the expertise and commitment deployed to ensure a very satisfactory outcome. Special mention must go to Martin and Joey for maintaining good humour throughout the challenges of the job which necessitated extensive "out of hours" application to ensure completion. EBC easily warrant their 5 star rating.
21 april 2026
Review zonder uitnodiging
Antwoord van The Edinburgh Boiler Company
Thank you so much for your fantastic review! We’re delighted to hear you were pleased with the outcome of what sounds like a particularly challenging installation.
It’s great to know Martin and Joey’s expertise, dedication, and positive attitude stood out throughout the process. Going the extra mile to ensure the job was completed properly is exactly the standard we aim for, and your kind words will mean a lot to them.
We truly appreciate your recognition of the team’s efforts and your support. Thank you again for choosing The Edinburgh Boiler Company!
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