Prompt response when you have problems, in my case, delay of delivery because of Romainian Post Office. Pay attention, as a EU buyer, you need to pay TAX !
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Lees wat reviewers zeggen
Cannot thank them enough, I ordered an OPV for my Gaggia Classic Pro after breaking my original while fitting a new spring and I ordered it in the evening on Monday December 22nd. It arrived today, Ch... Toon meer
I found The Espresso Shop online while searching for parts for my aged Pavoni and emailed a query on parts compatibility. I got a really comprehensive response the following day and a link to all... Toon meer
prompt response -prompt postage - & parts on the shelf with choice of genuine OR aftermarket generic spares thus a saving to the customer . Only issue was the Neon lamp holder is supplied without the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For us at The Espresso Shop, it’s all about the coffee. We are a family run coffee and coffee machine supply business, founded in 1991 by Steve, a highly experienced retail manager for many years. We look for quality, value, and reliability in every coffee related product we sell, and we strive to back this up with quality of service and experience, impartial advice. At The Espresso Shop we consider our service to be prompt and efficient, and our mission is to provide a reliable service in the field of coffee and coffee machines, by making available and supplying quality assured products.
Contactgegevens
Unit 58, Elderpark Workspace, 100 Elderpark Street, G51 3TR, Glasgow, Verenigd Koninkrijk
- 01414251083
- info@theespressoshop.com
- theespressoshop.co.uk
4,5
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 62% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Happy customer
Very quick service and I’m happy with the parts. I have been struggling with a leak at one of the gasket points but I don’t think that’s the fault if the gasket at this point.
Shipping to NY was quick! Well done!
18 maart 2025
Poor customer service
I believe that the company sold me an espresso filter that was different than presented on their website. I sent them an e-mail regarding this, but the company has not bothered to reply. So I will not be doing any more shopping from The Espresso Shop.
10 maart 2025
Very comprehensive selection of spare…
Very comprehensive selection of spare parts and very helpful staff. Go to place for everything around espresso! Couldn't do without it 😊
24 februari 2025
Great place to get parts for espresso machine
Even the parts did fit for what i was looking for(my bad) the service was fast and got the parts i order.
Shipp9ng was relative fast.
6 februari 2025
Question answered promptly prior to order.
I was not sure which portafilter I needed. I emailed The Espresso Shop & received the answer, placed order & received it promptly.
Plan to use them next time I need something.
Thanks.
5 februari 2025
Great support.
Fast service. Helpful technical advice. Simplifies the process of obtaining the right parts for my Pavoni coffee maker.
4 februari 2025
My first visit to the store
My first visit to the store, where I found just the part I was looking for to keep my 15year old Gaggia Classic manual machine going.
So thank you for a great service ....
28 januari 2025
Third purchase from Espresso shop and…
Third purchase from Espresso shop and all three parts worked and delivery as expected. Cheers.
20 januari 2025
Excellent experience 👏 👌
I had a wonderful experience. The items I needed were available at a fair price, and the packaging was exceptional, ensuring excellent protection.
16 januari 2025
Fast response
Fast response. Probably impossible to bring shipping costs down ($18 for a $6 fuse) but I’d give you that 5th star if you figured out how.
16 januari 2025
Order from Canada
Product was shipped fast(am in Canada) and well wrapped. Part was perfect.
14 januari 2025
Always find this company helpful
I have used this company before and always liked their service. This time I got the spares sent to France and again they were quick and reliable. The price included taxes so there were no nasty surprises when the post arrived, unlike other companies that I have used. They were also very helpful when I phoned for help.
13 januari 2025
They are trustworthy, helpful and quick with postage
Fantastic service and they are available on the phone for advice and help.
5 december 2024
Quick delivery and expert advice
7 januari 2025
I received my order quickly and in full…
I received my order quickly and in full with no fuss.
8 januari 2025
I'm still waiting to get my order!
18 december 2024
Antwoord van The Espresso Shop
Hi Dale, We can only apologise for the time taken for your order. We have checked the tracking and it would seem that it has not updated in nearly 2 weeks. We have now deemed this as "Lost In Transit" and have now fully refunded your order.
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