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The Irish Store Reviews 14.726

TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Best Customer Service team ever! I was very excited to find a candle, with wildflower seeds included, for Mother’s Day and a sweater comb for my wonderful The Irish Store sweaters I have collected t... Toon meer

Beoordeeld met 4 van de 5 sterren

I love the quality of your products, but I'm not a fan of the following: (1) Packaging: Items are shipped in an easily to be tampered with (plastic bag!). (That's why my second purchase from yo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I received a beautiful, well-constructed sweater from your company in a timely manner. The weight and softness of the wool was everything I hoped it would be ... and more. The Irish Store crew al... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I like the fact that there are no extra fees payable on delivery, like the selections etc. I think I mentioned previously that I found the illustration and the actual item differ somewhat but not s... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. Kledingleverancier
  3. Ierse winkel
  4. Sieradenwinkel

Geschreven door het bedrijf

Authentic Irish Clothing, Jewelry & Homeware Delivered From Ireland In 2-3 Days. Free Returns. $10 Off First Order. Tax Free. Shop Now!

The Irish Store Authentic Irish Knitwear, Homewares & Jewelry

Geschreven door het bedrijf

100% IRISH OWNED Over 30 years experience
$12.95 Shipping for 1st item - all other Items ship FREE DELIVERED FROM IRELAND TO THE US WITHIN 2-3 DAYS

FREE RETURNS Up To 3 Months

Free returns within 3 months.

RETURNS POLICY With over 15 years’ experience selling Irish products, we are very passionate about our products and pride ourselves in our excellent customer service. We hope you will be pleased with your purchase. If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within 3 months of receipt. The only exception to this is Personalized Products, Perishable items product, Crafted products, Earrings or Made To Order Items. We will not refund postage/courier costs incurred for items returned outside our free return system. Please note that returns have a processing time of up to 14 business days from receipt at our returns facility. This may be longer at peak times. All items must be confirmed as received back in a fully unused and re-saleable condition before we can process your return. Please note that the original shipping fee paid to deliver your order to the shipping address is non-refundable. Please ensure you have purchased with us before making a return. Parcels returned to us in error will not be processed.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

15K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

I received a beautiful

I received a beautiful, well-constructed sweater from your company in a timely manner. The weight and softness of the wool was everything I hoped it would be ... and more.
The Irish Store crew also kept me informed/updated on the shipment of this item, so there were no questions along the way as when I might be receiving my package. It was a wonderful experience; so much so that I've already placed another order with this store. Customer reviews are high for this company and are spot on! It's a company I'll be sticking with in the future.

7 april 2026
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Antwoord van The Irish Store

Flora,

We're happy to hear you found our sweater beautiful and well-constructed! We appreciate your feedback regarding the wool's weight and softness, and that you were updated on your shipment. It's great you had such a wonderful experience that led to another order. We value your business!

The Irish Store

Beoordeeld met 5 van de 5 sterren

My order was delivered promptly and in perfect condition

My order was delivered promptly and in perfect condition. It is a gift not yet given so I can not attest to how well it is received.

7 april 2026
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Antwoord van The Irish Store

Alfred,

We're happy to hear that your order arrived promptly and in perfect condition. Thank you for your feedback, and we hope the gift is well-received!

The Irish Store

Beoordeeld met 4 van de 5 sterren

Delivery was efficient

Delivery was efficient. I loved the sweater. I was surprised to see it was made in Nepal.

7 april 2026
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Antwoord van The Irish Store

Sandra,

We're happy to hear that you loved the sweater and that the delivery was efficient. We value your feedback and will advise the team regarding this.

The Irish Store

Beoordeeld met 5 van de 5 sterren

Was very surprised with how quickly the…

Was very surprised with how quickly the items arrived. The products themselves (a ring amd 2 bracelets) are great quality and I've received many compliments on them.

7 april 2026
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Antwoord van The Irish Store

Ashley,

We're happy to hear that your items arrived quickly and that you are pleased with the ring and bracelets' quality. We appreciate your positive feedback and are glad you're receiving compliments!

The Irish Store

Beoordeeld met 5 van de 5 sterren

I like the fact that there are no extra…

I like the fact that there are no extra fees payable on delivery, like the selections etc.
I think I mentioned previously that I found the illustration and the actual item differ somewhat but not sure that can be remedied. All was acceptable, no problem.

7 april 2026
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Antwoord van The Irish Store

Dianne,

We appreciate your positive feedback regarding our transparent delivery fees. We acknowledge your comment about the item's appearance compared to the illustration. We value your feedback.

The Irish Store

Beoordeeld met 5 van de 5 sterren

The waterfall cardigan was a wonderful…

The waterfall cardigan was a wonderful present for my sister for her birthday. Thanks Irish Store.

7 april 2026
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Antwoord van The Irish Store

Chris,

We're happy to hear that the waterfall cardigan was a wonderful birthday present for your sister. Thank you for your positive feedback and for choosing our store.

The Irish Store

Beoordeeld met 5 van de 5 sterren

A very satisfied customer

I was most impressed with the quality of my purchases, their prices, and the time it took for them to be delivered to my home in country South Australia (2 weeks). I shall not only be recommending The Irish Store to friends, but I plan to be a returning customer. Well done to all concerned.

7 april 2026
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Antwoord van The Irish Store

Cookie,

We're happy to hear that you were impressed with the quality and prices of your purchases and the delivery time to South Australia. We appreciate you recommending us and look forward to serving you again.

The Irish Store

Beoordeeld met 5 van de 5 sterren

Perfekt delivery and good quality…

Perfekt delivery and good quality products

1 april 2026
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Antwoord van The Irish Store

Rolf,

We appreciate your positive feedback! We are so glad you are happy with the delivery and the great quality of our products.

The Irish Store

Beoordeeld met 4 van de 5 sterren

decent sweater

decent sweater. helpful support team. package did arrive damaged..

17 april 2026
Review zonder uitnodiging
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Antwoord van The Irish Store

Dear Jeremy,

Thanks for your feedback! We’re glad you like the sweater and found our support team helpful. Sorry your package arrived damaged—we’ll keep working to improve our shipping experience.

Beoordeeld met 5 van de 5 sterren

Two Celtic Families Unite. After I ordered a specialized gift

After I ordered a specialized gift. I was concerned about receiving it in time for a bridal shower. I emailed company and got a response quickly! When the gift arrived in perfect condition I was thrilled with it and the bride and groom LOVE it! Thanks for the excellent communication and quality product.

31 maart 2026
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Antwoord van The Irish Store

Dear Terry,

Thank you for your kind feedback! We’re so glad the gift arrived on time and in perfect condition, and that the bride and groom loved it. We truly appreciate your support and are happy we could help make the occasion special!

Beoordeeld met 1 van de 5 sterren

One women's Merino Sippers splitted…

One women's Merino Sippers splitted open from her sole in just 5 months. Very disappointed.

17 november 2025
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Antwoord van The Irish Store

Hi Alberto, thank you for sharing your feedback we’re really sorry to hear about your experience with the Women’s Merino Slippers.

We understand how disappointing it is when a product doesn’t meet expectations, especially after only a few months of use. While we always aim to provide durable, high-quality items, normal wear and tear over time isn’t considered a manufacturing defect.

That said, your feedback is important to us, and we’ll be sure to pass it along to our product team for review. Thank you again for bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

I purchased two cups for a charity…

I purchased two cups for a charity silent auction gift basket. But why didn't I order two for myself? They are truly gorgeous pieces of workmanship.

30 maart 2026
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Antwoord van The Irish Store

Dear Alice,

Thank you so much for your lovely feedback! We’re thrilled to hear you loved the cups—they sound like a wonderful addition to your gift basket. Hopefully you’ll treat yourself to a set next time!

Beoordeeld met 5 van de 5 sterren

It was a beautiful broach

It was a beautiful broach

30 maart 2026
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Antwoord van The Irish Store

Dear Kylie, Thank you for your kind feedback! We’re so glad you found the brooch beautiful—hope you enjoy it!

Beoordeeld met 5 van de 5 sterren

Love the sweaters and the owners were…

Love the sweaters and the owners were very responsive to my emails. Thank you so much.

30 maart 2026
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Antwoord van The Irish Store

Dear Rich, Thank you for your kind words! We’re so glad you love the sweaters and had a great experience with our team. We truly appreciate your support!

Trustpilot beoordeelt deze review in overeenstemming met ons rapportageproces.

Beoordeeld met 5 van de 5 sterren

Quick service and my wife loves the sweater

Quick delivery of a great product! The sweater was a surprise for my wife ahead of our trip to Ireland and she is thrilled!

30 maart 2026
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Antwoord van The Irish Store

Dear W., Thank you for your wonderful feedback! We’re so glad the sweater arrived quickly and that your wife loved the surprise—what a perfect choice for your trip to Ireland. Wishing you both an amazing time!

Beoordeeld met 5 van de 5 sterren

The cap arrived in good time (to…

The cap arrived in good time (to Australia) and it is beautiful. Lovely quality.

3 april 2026
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Antwoord van The Irish Store

Dear Fiona, Thank you for your kind feedback! We’re so glad your cap arrived quickly and that you’re happy with the quality. Enjoy it!

Beoordeeld met 5 van de 5 sterren

Fabulous Customer Service

The Customer Service team kept a close eye on my order advising me that the carrier was experiencing a delay. I have never received that kind of service before. It was greatly appreciated and my order arrived a couple days later safe and sound. I have been a customer of The Irish Store for years and have loved every purchase I have made. I highly recommend this company.

14 april 2026
Review zonder uitnodiging
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Antwoord van The Irish Store

Dear Michelle, Thank you so much for your continued support and kind words! We’re delighted to hear our team kept you well informed and that your order arrived safely. It truly means a lot to have you as a loyal customer, and we appreciate your recommendation!

Beoordeeld met 5 van de 5 sterren

Exceeded my expectations

Everything related to ordering my purchase was seamless and efficient. I was kept informed of the status of my purchase from beginning to end. The quality of my purchase was beyond my expectation. I will definitely be ordering again.

3 april 2026
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Antwoord van The Irish Store

Dear C., Thank you for your wonderful feedback! We’re delighted to hear everything went smoothly and that you’re happy with the quality of your purchase. We truly appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

This review is actually from my wife…

This review is actually from my wife Kathleen Cutting hi this is Kathleen when we received our order. I couldn’t wait to get the box open. It was like Christmas. I just loved everything. The sweaters are fantastic. I love the knit and the colours The colours are are so true. Everything fits perfectly and the one sweater was for our son and he just loves it and the one hat He loved that and it was a perfect fit. Also we love the mugs. They’re beautiful. I call them beekers I like that type of mug for my coffee and my bracelet is beautiful. I love it. Just love it. The colour of the green is very pretty and it kind of matches the brooch that I ordered a while back and I’m going to order the red sweater. I love that colour red is my one of my favourite colours so I will be ordering that and the blue sweater that I received is a good blue I like that very much. I love my purse and belt in the wallet very very nice. I like that saddlebag style for a change all the other styles of kind you know had it, but I’d like this one quite a bit thank you very much and everything was satisfactory and the order I couldn’t believe how fast it came three days like that was phenomenal so thank you very much and I look forward to other orders in the very near future.

3 april 2026
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Antwoord van The Irish Store

Dear valued customer,

We are so happy to hear you loved your order! It's wonderful that the colors and fit were perfect for you and your son. We appreciate your kind words about the mugs, bracelet, purse, belt, and wallet. Thank you for your fantastic feedback, and we look forward to your future orders!

The Irish Store

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