Best Customer Service team ever! I was very excited to find a candle, with wildflower seeds included, for Mother’s Day and a sweater comb for my wonderful The Irish Store sweaters I have collected t... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I love the quality of your products, but I'm not a fan of the following: (1) Packaging: Items are shipped in an easily to be tampered with (plastic bag!). (That's why my second purchase from yo... Toon meer
Bedrijf heeft geantwoord
I received a beautiful, well-constructed sweater from your company in a timely manner. The weight and softness of the wool was everything I hoped it would be ... and more. The Irish Store crew al... Toon meer
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I like the fact that there are no extra fees payable on delivery, like the selections etc. I think I mentioned previously that I found the illustration and the actual item differ somewhat but not s... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
Authentic Irish Clothing, Jewelry & Homeware Delivered From Ireland In 2-3 Days. Free Returns. $10 Off First Order. Tax Free. Shop Now!
The Irish Store Authentic Irish Knitwear, Homewares & Jewelry
Geschreven door het bedrijf
- 100% IRISH OWNED Over 30 years experience
- $12.95 Shipping for 1st item - all other Items ship FREE DELIVERED FROM IRELAND TO THE US WITHIN 2-3 DAYS
FREE RETURNS Up To 3 Months
Free returns within 3 months.
RETURNS POLICY
With over 15 years’ experience selling Irish products, we are very passionate about our products and pride ourselves in our excellent customer service. We hope you will be pleased with your purchase. If you are not satisfied we’ll be happy to offer you a refund on merchandise that is returned in its original condition within 3 months of receipt. The only exception to this is Personalized Products, Perishable items product, Crafted products, Earrings or Made To Order Items.
We will not refund postage/courier costs incurred for items returned outside our free return system.
Please note that returns have a processing time of up to 14 business days from receipt at our returns facility. This may be longer at peak times. All items must be confirmed as received back in a fully unused and re-saleable condition before we can process your return. Please note that the original shipping fee paid to deliver your order to the shipping address is non-refundable.
Please ensure you have purchased with us before making a return. Parcels returned to us in error will not be processed.
Contactgegevens
8-9 Westmoreland Street, Dublin 2, Ierland
- +35318611590
- info@theirishstore.com
- theirishstore.com
4,7
Uitstekend
15K reviews
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Antwoord van The Irish Store
Addison,
We're glad you enjoyed your experience with us! Thank you for sharing your positive feedback; it means a lot to us.
The Irish Store
High quality, beautiful selections
I loved my original purchases from The Irish Store so much I returned for more. I bought a second ladies newsboy hat and a second Ogham necklace. They are so lovely and I'll enjoy them for years to come.
3 maart 2026
Antwoord van The Irish Store
Donna,
We're so happy you loved your first order and returned for more! It's wonderful to know you find the hat and necklace lovely and will enjoy them for years. Thank you for your positive feedback.
The Irish Store
Antwoord van The Irish Store
Patricia,
We're happy to hear that you had a superb experience with our product and service. Thank you for your positive feedback!
The Irish Store
My sweater is beautiful and fits the…
My sweater is beautiful and fits the way I want. The quality it always excellent regardless of the style I have ordered. I own several sweaters from The Irish Store and am impressed with the fit and quality of them. I have every intention of ordering more items from here.
13 maart 2026
Antwoord van The Irish Store
Jessica,
We're so happy to hear that you find our sweaters beautiful and well-fitting! It's wonderful that you're consistently impressed with the quality. Thank you for your continued support; we appreciate your intention to order more.
The Irish Store
Lovely sweater
The item was on sale, shipped quickly, feels great, and looks good. I wanted the large size to wear with leggings, this one works well and is comfortably long enough.
I was surprised at the looseness of the weave because I have a smaller size in green that has a much tighter knit.
This sweater also smelled terrible when it arrived, but the smell has decreased substantially after hanging the sweater to air for a week.
18 maart 2026
Antwoord van The Irish Store
TML,
We appreciate your feedback. We're happy to hear that you like the fit and feel. We're sorry the weave was looser than expected and about the initial odor. We'll look into these issues. Thank you for bringing this to our attention.
The Irish Store
The Irish Store is outstanding!
From beginning to end from ordering from the Irish Store, online, my experience has been excellent! I would recommend this outstanding business to anyone that is seeking excellent, well-made clothing as well as merchandise in their Gift shop. Very happy with my purchases. 2 sweaters, a woolen cap, a beautiful scarf, a leather (made in Ireland) pocketbook, as well as a coffee cup, and 2 wall hangings. FedEx International is exceptional in their delivery as well. Thanks to all!
18 maart 2026
Antwoord van The Irish Store
Debra,
We're delighted to hear you had such a positive experience with our online store! Thank you for your kind words regarding our clothing and gifts. We appreciate your recommendation and are glad you're happy with your purchases.
The Irish Store
Was given this as a gift
Was given this as a gift. Loved it so much bought it for my grandson to give to his significant other
18 maart 2026
Antwoord van The Irish Store
Margaret,
We're so glad you loved the gift and decided to share it with your grandson! Thank you for your wonderful feedback; we appreciate you sharing your experience.
The Irish Store
Happy Returning Customer….
I had an issue with the order however the customer service was extremely excellent and beyond helpful. They have helped me with my order and made sure I receive it on time as it was for an occasion. I’m a happy returning customer.
1 april 2026
Review zonder uitnodiging
Antwoord van The Irish Store
Osama,
We're happy to hear that our customer service team was able to assist you with your order issue and ensure its timely delivery for your special occasion. We appreciate your continued support!
The Irish Store
Buyer beware
Buyer beware. I ordered some Christmas gifts on Dec 1. Two were never delivered, and three months later, I still have not received a refund. I continue to get the runaround from customer service.
1 december 2025
Review zonder uitnodiging
Antwoord van The Irish Store
Valerie,
We regret that your order did not arrive and that you have not received a refund. We are sorry for the issues you have experienced with our customer service. We will investigate this situation.
The Irish Store
I've purchased several items from the…
I've purchased several items from the Irish store over the years and they've always been of the highest quality and arrived in a timely manner. It's my favorite go-to shop for family gifts!
18 maart 2026
Antwoord van The Irish Store
William,
We're so happy to hear that you've consistently been pleased with the quality and timely delivery of your purchases over the years! We appreciate you considering us your go-to shop for family gifts.
The Irish Store
Always great service
Always great service, the only place I order my sweaters from, and it’s the quality that keeps me coming back
13 maart 2026
Antwoord van The Irish Store
Thomas,
We're so happy to hear about your great experiences! It's wonderful that you appreciate the quality of our sweaters, and our service keeps you returning.
The Irish Store
Very smooth transaction
Very smooth transaction. Pics shown were very good, i located what I wanted and ordering was very easy. Delivery was fast. No complaints here.
18 maart 2026
Antwoord van The Irish Store
Karen,
We're so glad the pictures helped you find what you wanted and that ordering was easy and delivery was fast. We appreciate your feedback!
The Irish Store
The sweater I originally ordered was…
The sweater I originally ordered was too big and the exchange for a different size was easy, fast and trouble free. A pleasure to deal with!
18 maart 2026
Antwoord van The Irish Store
Virginia,
We're so glad the exchange process for a different size was easy and fast for you. We appreciate your positive feedback and are happy you had a good experience!
The Irish Store
Irish + quality = The Irish Store
Very happy with the two items I purchased. The cardigan is beautifully made and the merino wool luxuriously warm. The bracelet shows exceptional craftsmanship. The purchase and communication was great. Postsge to Australia was fast with no hassles. The items were gifts for my Irish mother, she was delighted. I have purchased many items over the years from The Irish Store, and always highly recommend.
13 maart 2026
Antwoord van The Irish Store
Kellie,
We're happy that you're pleased with your cardigan and bracelet. It's wonderful to know the merino wool is luxuriously warm and the craftsmanship exceptional. We're glad the purchase, communication, and postage to Australia were great, and your mother was delighted with her gifts. Thank you for your long-term support and recommendation!
The Irish Store
Great products received quickly and on…
Great products received quickly and on good condition. A little pricey, but still nice.
18 maart 2026
Antwoord van The Irish Store
Nicole,
We're happy to hear that you received our products quickly and in good condition. We appreciate your feedback regarding the price.
The Irish Store
Ordering was simple
Ordering was simple, and easy
Delivery was very quick. Loved the style, fit of the sweater, and the color is fantastic.
I've gotten lots of compliments on it.
I told them all they needed to contact the Irish Store!
12 maart 2026
Antwoord van The Irish Store
Linda,
We're so glad the ordering process was simple and the delivery quick! It's wonderful to hear you love the sweater's style, fit, and color and that you've received compliments. Thank you for recommending us!
The Irish Store
It is very easy to use your website and…
It is very easy to use your website and the hats are very well made. Also very comfortable to wear.
16 maart 2026
Antwoord van The Irish Store
Perry,
We're so glad our website was easy to use, and that you find our hats comfortable and well-made! We appreciate your positive feedback very much!
The Irish Store
Ordering is simple
Ordering is simple, srtaight forward. Had to recently return an item. No difficulty at all. All questions, points of clarification made were answered quickly.
12 maart 2026
Antwoord van The Irish Store
Christopher,
We're happy to hear that ordering was simple and returns were easy. We appreciate your mentioning how quickly your questions were answered. Thank you for your feedback!
The Irish Store
Solid Customer Service
Along with other items, I purchased a scarf as a gift based on the website description. When I received it, the tag listed other fibers not mentioned in the description. Unfortunately, it won't due as a gift. I contacted customer service & described the situation. The email exchange was gracious, thoughtful & action was taken to rectify. Feels good to buy from a store that has quality products & a respectable customer service.
30 maart 2026
Review zonder uitnodiging
Antwoord van The Irish Store
NMeehan,
We appreciate you bringing the discrepancy in the scarf's description to our attention. We're glad our team was able to help resolve the issue. Thank you for acknowledging our customer service and for your feedback!
The Irish Store
Antwoord van The Irish Store
Judith,
We're delighted you appreciate the great value and superb quality. Thank you so much for your positive feedback; we appreciate it.
The Irish Store
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