This company claims to be an American company. So I ordered something over a month ago for Fourth of July. Look at tracking and see it coming from china. I thought I was supporting an American Busines... Toon meer
Bedrijf heeft geantwoord
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Ordered a revolutionary war descendent T-shirt for my mom and it’s been sitting waiting to ship for over two weeks now. Wouldn’t upgrade the shipping to get it here before July 4. Update 6/28/26.... Toon meer
Bedrijf heeft geantwoord
I placed my order with “The Red First” on the 15th, and on the 19th they told me it was “on its way.” That statement was false. The tracking only shows that a shipping label was created! Today is... Toon meer
Bedrijf heeft geantwoord
When I went to the red first website, I was doing so to make a donation after the murder of Charlie Kirk. After buying several shirts, one for rack of my four kids and one each of my wife and I.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are always working to add new and exciting products to our website, so be sure to check back regularly to see what's new. And if there's something you'd like to see us offer, please don't hesitate to get in touch – we'd love to hear from you! Thank you for choosing our website, and we look forward to serving you.
Contactgegevens
1924 Meadowview Court, 75010, Carrollton, Verenigde Staten
- help@theredfirst.com
- theredfirst.com
3,5
Gemiddeld
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Request for invoice
I have been trying different ways to aquire an invoice for my merchandise. I was charged $103.20 on Oct. 5, 2025. But because I am not able to provide a shipping no. and there was no packing list in the package, I am unable to complete a request for an invoice. HOW DO PEOPLE GET AHOLD OF THIS COMPANY??
4 oktober 2025
Review zonder uitnodiging
Antwoord van TheRedFirst.com
Thank you for reaching out to us.
We’re a bit surprised to hear this because we haven’t received any previous message or email from you regarding an invoice request. We always reply to customers, and we have already sent your invoice to this email address via our support system.
Could you please check your inbox and spam/junk folder to make sure you didn’t miss it?
If you still don’t see it, just let me know — I can resend the invoice to you right away.
We’re always here to help, and we hope you can reconsider your 1-star review once this is resolved.
Dissatisfied but resolved
I had to go through a lengthy back and forth to get a refund even though the return policy that was posted said 30 days and I met the requirements posted on their Instagram shop page. In my opinion the item I received was not giftable nor the quality I would expect for the price I paid. Their customer service eventually resolved this for me after I had to file reports & complaints and post a bad review. I only wish they spent more time solving my issue than nickle and diming me on a refund & begging me to edit and update my review which I am slightly doing now. I have removed the part about China scam but I am not sure if this is an actual American company or not.
23 november 2025
Review zonder uitnodiging
Antwoord van TheRedFirst.com
We’re very sorry to hear about your concerns. We’ve checked your order and can confirm it was successfully delivered. We take all feedback seriously and want to ensure our customers feel confident with their purchases.
If there’s any specific issue with your order, please contact us directly at help@theredfirst.com so we can assist you promptly.
Thank you!
Poor customer service
I didn’t receive an item and when I contacted customer service, they wanted a picture of the shipping box that didn’t contain my item. I’d already thrown it out because I didn’t know I’d have to keep a box for the other items I did receive!! when I emailed them again to reply that I didn’t have the box. She just sent the same message asking for a picture of the box and we went through the same cycle several times. It’s very obvious that it’s used as an excuse not to actually have to deal with it. The quality of some of the items was decent and some were not great. For example I ordered an autographed photo and it is in the cheapest cardboard frame with a plastic cover. I will not order here again. And I certainly wouldn’t recommend it to anyone.
22 september 2025
Review zonder uitnodiging
Antwoord van TheRedFirst.com
We’re very sorry to hear about your experience and truly apologize for the frustration.
We would love to make this right. Please contact us directly at help@theredfirst.com so we can resolve the missing item and any other concerns as quickly as possible.
Thank you for your patience and giving us the chance to assist.
BEWARE! You will never get a refund.
I’ve been trying since late September to get a refund. I ordered the Charlie Kirk red sweatshirt and the quality of the print was faded and it had a strong odor. I gave up calling because they don’t answer the phone. They respond in email about every couple of weeks. They sent me a replacement sweatshirt which had the same issue. I just want my money back and they refuse to do so. Beware that if you buy something and are not satisfied, you will never get a refund.
29 september 2025
Review zonder uitnodiging
Antwoord van TheRedFirst.com
We’re truly sorry to hear about your continued frustration. Regarding the printing complaint, we already sent you a free replacement for your sweatshirt. After that, you mentioned the issue was about the odor, which is a normal printing smell and always disappears after washing.
We have been trying our best to assist you and resolve everything properly so you could be satisfied with your order. Please kindly check your email from help@theredfirst.com so we can continue supporting you directly.
We are always working to improve and make things right for our customers.
Antwoord van TheRedFirst.com
Thank you so much for your support and trust in us!
We’re thrilled you’re happy with your item and truly appreciate your choice. We’ll keep doing our best to bring you more products you’ll love!
The systems and the Red First people…
The systems and the Red First people using them are timely, thorough and to the Point. They immediately solved a delivery problem (mine) in a focused way that was most appreciated. Looking forward to finding other "must have" product offerings on their site. I'm sure I'll be again pleased with their product and extraordinary service.
13 november 2025
Review zonder uitnodiging
Antwoord van TheRedFirst.com
Thank you so much for your wonderful feedback!
We’re thrilled our team could assist you quickly and effectively. Your support and trust mean a lot to us, and we look forward to delighting you with more products and great service in the future!
Antwoord van TheRedFirst.com
Thank you so much for your kind words!
We really appreciate your support and are thrilled you’re happy with the service and product. It means a lot to our small team, and we’ll keep doing our best for you!
I loved my shirts I ordered but...
I loved my shirts I ordered but my ornament had a little blemish on it. A little disappointed but decided to just keep it instead of going through the hassle of returning it and replacing it.
1 oktober 2025
Antwoord van TheRedFirst.com
Thank you for sharing your experience! We’re thrilled you loved your shirts. We’re sorry to hear about the small blemish on your ornament — we understand it’s frustrating, and we appreciate your patience in keeping it.
Your feedback helps us improve, and we truly value your support!
Warm regards
Never received my order.
Never received my order.
Paid shipping 2 additional times.
Get it together!
10 oktober 2025
Antwoord van TheRedFirst.com
We’re very sorry for the inconvenience. We are still processing your order and want to make this right. Please check the email we sent from help@theredfirst.com
— we’ll assist you with your issue as soon as possible.
Thank you for your patience
Shirt and Christmas ornaments
I really liked the Charlie Kirk shirt I ordered. Sturdy material, bright red color and white lettering. I also ordered a Charlie Kirk memorial Christmas ornament and a 250th anniversary of the USA Christmas ornament. Both are sturdy but heavy. My only concern is that they could weigh down the branches on my Christmas tree. Otherwise they are nice quality.
11 oktober 2025
Antwoord van TheRedFirst.com
Thank you for your thoughtful review! We’re glad you loved the Charlie Kirk shirt and found the ornaments sturdy. We understand your concern about the weight on the tree branches — your feedback is very helpful for us to consider.
We truly appreciate your support and hope your holiday decorations bring lots of joy!
Warm regards
Great quality and true to size
Great quality shirts, true to size and speedy delivery!
10 oktober 2025
Antwoord van TheRedFirst.com
Thank you so much!
We’re thrilled to hear you’re happy with the quality, fit, and fast delivery. Your support means the world to our small team!
Very fast shipping and I like the…
Very fast shipping and I like the quality of the shirts. They aren’t top shelf or anything amazing- but they are what we expected and they arrived quickly and were reasonably priced (for 2025)
28 september 2025
Antwoord van TheRedFirst.com
Thank you for your thoughtful review!
We’re glad the shirts met your expectations and that you were happy with the shipping and value. We truly appreciate your support and trust in our small business!
Antwoord van TheRedFirst.com
We’re very sorry for the inconvenience. We’ve already explained the situation and provided a solution via email from help@theredfirst.com
Please check your inbox so we can assist you further and resolve the issue.
Thank you for your patience
Liked all products that were ordered
Liked all products that were ordered. Not all items arrived at the same time. That was a bit confusing for an older fellow like myself. Wife helped me to find where items may not come at same time. Then it was just time and patience. The good Lord has helped me over the years with that patience part. I thank y'all for the great work you are doing for Jesus Christ and our country. Y'all are always in our prayers and GOD always bless you!!!!!
10 oktober 2025
Antwoord van TheRedFirst.com
Thank you so much for your kind words and thoughtful message!
We’re delighted to hear that you liked all the products you ordered. We truly appreciate your patience with the shipping, and we’re glad your wife could help navigate the timing.
Your support and prayers mean a great deal to us, and we are grateful for customers like you who inspire us to keep doing our best. May God continue to bless you and your family!
Order was late and shirt was way to big
9 oktober 2025
Antwoord van TheRedFirst.com
We have processed your order exactly in the size you selected.
We also contacted you via email regarding this issue — please check your inbox (and spam folder).
If you need any further help, just let us know.
fast and great quality
9 oktober 2025
Antwoord van TheRedFirst.com
Thank you so much for your kind words!
We’re thrilled to hear that your order arrived quickly and that you’re happy with the quality. We truly appreciate your support and hope to serve you again soon!
I did not receive all of my order
I did not receive all of my order. It is not unusual for ordered items to ship/deliver on separate dates, so I patiently waited. I received an email stating these 3 items had shipped and i was provided a tracking number. The tracking number looked odd and when I tried to track the package, it showed the number to be invalid. I even placed the number into a global tracking system and it came up invalid and not associated with any carrier. I have attempted to contact this company by phone and email and no one responds. I have not received any email stating it is out for delivery, nor any email stating the rest of my order was delivered as was provided with my first item which successfully reached my address.
6 november 2025
Review zonder uitnodiging
Antwoord van TheRedFirst.com
We’re very sorry for the confusion. Your order has been successfully delivered — we split it into separate shipments to avoid delays. We’ve also reached out via help@theredfirst.com,
please check your email so we can assist further.
Thank you for your patience.
Antwoord van TheRedFirst.com
Thank you for your feedback!
We’re so glad to hear that you’re happy with the quality and delivery speed.
Your support means a lot to us, and we look forward to serving you again soon!
Calendar beautiful and thanks for…
Calendar beautiful and thanks for reshipment of wrong calendar
9 oktober 2025
Antwoord van TheRedFirst.com
Thank you so much for your kind feedback!
We’re thrilled that you love the calendar and that the reshipment arrived safely.
Your support means the world to us, and we look forward to serving you again soon!
Great place and a great movement for…
Great place and a great movement for our country and younger people
5 november 2025
Review zonder uitnodiging
Antwoord van TheRedFirst.com
⭐️⭐️⭐️⭐️⭐️
Thank you so much for your support!
We’re thrilled you appreciate what we’re doing for our country and the younger generation. Your trust and encouragement mean a lot to us!
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