I ordered 12 Peppermint Crisp chocolate bars. They were sent out loose in a large black plastic bag and no bubble wrap or any type of protective packaging or sturdy cardboard box, and consequently the... Toon meer
Bedrijf heeft geantwoord
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I ordered 12 Peppermint Crisp chocolate bars. They were sent out loose in a large black plastic bag and no bubble wrap or any type of protective packaging or sturdy cardboard box, and consequently the... Toon meer
Bedrijf heeft geantwoord
My package arrived yesterday. Everything I ordered was safely and securely packed. I was able to track my order due to good communication between Savanna and myself via email. Hopefully I will be orde... Toon meer
Incredibly happy with my order. Delighted to have gemsquash after many months, and my own bags of Dreworës and Biltong, my parents tend to buy boxes from savannah so I thought i'd make my own order. A... Toon meer
Amazed by The Savanna. Received my order within days and the products are great. The communication shown from the moment I ordered was fantastic, showing how much they care about their products and cu... Toon meer
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
55-59 Weir Road, SW19 8UG, Wimbledon , Verenigd Koninkrijk
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The beer and brandy I ordered turned up fine but the boerswurs I ordered turned up moldy and a bottle of cider was opened and leaking. I suspected the worst (pardon the pun) when the delivery was delayed by two weeks and when it arrived the iceoacks for keeping the meat fresh had melted. A shame really.

Antwoord van The Savanna
Fabulous products.....excellent service.......fast delivery ......very well packed.
By far the best biltong I have tasted via an online purchase. Your delivery was super speedy and I look forward to my next shopping spree. I also don't often leave reviews, but I felt that you most certainly deserved a review and I was pleased to offer it.
I emailed them with a specific request after placing my order for a friend’s birthday. They were so attentive and did everything they could to help me! Wonderful customer service and great products! Highly recommend!
Wonderful fresh goods, biltong is out of this world and the staff are very friendly and polite. As a South African away from home- they certainly make it feel more homey up here in the UK.
Delivered so so quickly and the biltong bites were as delicious as ever. Will be ordering again very soon.
Thank you. Very pleased with the site and delivery. Everything was communicated clearly. We are making a peppermint crisp tart for a friend South Africa so hopefully this will go down well.
Products are good and the shipments are on time
What a shame, when I lived in Wimbledon I would go here a lot, today I went, biltong has no flavour, lacking the chilli that I asked for, the droewors not great, no garlic and not great, can’t fault the staff, so helpful, need to speak to who ever is doing the biltong. Really disappointing. Good luck.
Great selection of products. Shame I was only told about lack of availability of one product, the day my delivery arrived!
I visited Savanna expecting a warm, welcoming experience, especially given the strong South African theme. Unfortunately, the service was really disappointing. No one was friendly or approachable, and I didn’t feel welcomed at all while browsing the shop.
I specifically went to the fridge section where there were several South African drinks. I picked up a Fanta Orange, assuming it was the South African version, which was the whole reason I wanted it. Only after purchasing it, opening it, and tasting it did I realise it was the UK version instead.
This was frustrating, as the drink was displayed among South African products and there was no clear indication that it wasn’t imported. At that point, it was obviously too late to do anything about it.
Overall, between the poor service and the misleading product placement, the experience was disappointing and not something I’d be eager to repeat.

Antwoord van The Savanna
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