I ordered 12 Peppermint Crisp chocolate bars. They were sent out loose in a large black plastic bag and no bubble wrap or any type of protective packaging or sturdy cardboard box, and consequently the... Toon meer
Bedrijf heeft geantwoord
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I ordered 12 Peppermint Crisp chocolate bars. They were sent out loose in a large black plastic bag and no bubble wrap or any type of protective packaging or sturdy cardboard box, and consequently the... Toon meer
Bedrijf heeft geantwoord
My package arrived yesterday. Everything I ordered was safely and securely packed. I was able to track my order due to good communication between Savanna and myself via email. Hopefully I will be orde... Toon meer
Incredibly happy with my order. Delighted to have gemsquash after many months, and my own bags of Dreworës and Biltong, my parents tend to buy boxes from savannah so I thought i'd make my own order. A... Toon meer
Amazed by The Savanna. Received my order within days and the products are great. The communication shown from the moment I ordered was fantastic, showing how much they care about their products and cu... Toon meer
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
55-59 Weir Road, SW19 8UG, Wimbledon , Verenigd Koninkrijk
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Best biltong in the whole of UK…consistently.
Thank you.
Have been a client for many years and have just stopped going. Went back after about 2 years and won’t be going back again . The reason is the biltong , we already way over the odds, but was is it constantly dry and not something you would be able to sell in South Africa

Antwoord van The Savanna
There was a slight delay in my order and the Savanna Team were on it like a rash with excellent customer service and a fast response. It was the Easter weekend so I can understand the delay. Have used them before and will use them again. Thank you Lisa and Team. My problem was resolved.
The postage was quick, everything well packed. Products all good quality
Easy to shop and kept well informed about order progress and delivery.
I give five stars, your delivery service is execellent. Your package, and meat fresh. Keep up the good work.
Having initially having a problem with delivery due to DHL, I dealt with Licille who sorted everything for me, great service was resumed as normal. Best Biltong around at reasonable prices for UK, fantastic shop to deal with or visit
Fast Delivery, the droëwors and biltong delicious and Beacon Hen Easter eggs received with delight.
All over excellent service.My order was delivered on time l was kept informed. It is well packed and of cause Good to eat or drink .
Delicious " pink sparkly", delivered on time and well packaged.
We savour our Savanna spoils … delicious food & treats that bring back so many nostalgic “old SA home memories”.
Too dry, this pre-cut stuff is a massive quality killer for Savanna, i buy alot for convenience round London but the quality is below par due to pre cutting and it always being too dry, good membership scheme variety and lovely staff member though

Antwoord van The Savanna
Parcel came on good time, excellently wrapped.. everything there and the biltong and droewors fantastic ..so much so I sent my brother a parcel for his 50th birthday. Well done Savanna.
Placed order on 5th March and still not received it. Emailed them with reply from courier advising that they have lost the parcel. I have emailed a couple of times to this company and no reply. No products no refund. Not a very good experience and won’t be buying from here again.

Antwoord van The Savanna
Everything tastes amazing and the service is excellent. Just returned from a wonderful holiday in Ballito. Highly recommend trying the "Red Cappuccino" Rooibos Tea!
Spam Spam
Suddenly started receiving emails out of the blue from this spamming agent.

Antwoord van The Savanna
Everything is yummy and fantastic service. Just come back from a fabulous holiday in Ballito. Would you ever get "Red Cappuccino" the Rooibos Tea
Super disappointed with the pork rashers as they had been frozen and had a weird brownish colour. The rumpsteak was full of grizzly bits absolutely awful. The due date on all meat products were only a few days. I will never order anything again, there are far better options around. It was an expensive lessen learned. DHL delivery was delayed 24 hrs. I had to throw away the pork rashers. Poor customer service. Never again.
Edit: from 1 star to 5
Reply to Savanna.
Wow that was a different quality of the meat that arrived today. Steak is looking absolutely fantastic, I cant wait to try it. Also the due date much better.
Thank you from my heart.
I will be back for more. Great customer service.

Antwoord van The Savanna
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